Louis Mo, DDS

Dr. Mo is a great dentist. Very knowledgeable and references current evidence-​based dental practices when giving advice. So he is up to date with new research. My whole family loves him. Although his staff is a little rough on the edges he makes-​up such deficit with his knowledge and experience. He is very reasonable and not looking to bill your insurance or take your money at every opportunity. He has seen me toddler for free when she came to my visit with me. He also made me a crown that I was hesitant about since I just got a new $ 800 mouthguard/​retainer. Dr. Mo said if my mouthguard wouldn’t fit after the crown he would replace it for free. Great dentist that I bypass the front office shenanigans. I do want to add that he recently changed front office staff which are much better than his old front office staff. Maybe he’s working on some more changes with his front staff.

I’m not much of a social media person and this is my first review on Unilocal.This is in regards to services rendered to me by Dr. Mo on Tuesday June 7, 2016. I found myself in a dilemma with a cap on one of my front teeth that snapped off. The cap was installed by another dentist, in another state, several years ago. The post had snapped off inside the cap and there was nothing left to use as a foundation. I explained to Dr. Mo that I was in a very tough personal situation and was unable to have my mouth repaired the way it needed to be. It’s not easy having to deal with the public having a front tooth missing. Dr. Mo was able to use his skills, in a painless, efficient manner, to repair my tooth, at least for the moment. I understand I will need further repairs in the future, but I cannot say enough great things about his understanding and compassion. I’ve been using him for roughly about 4 years now and have never had an issue with his work, or appointments. I don’t remember a time when his staff never gave me a courtesy call the day before. I originally chose him from Unilocal.Sometimes he does get busy, but I urge anyone that needs a good dentist to try his services. Once again, I appreciate his service and compassion and will continue to use him. Hopefully others will too.

Dr Mo is a wonderful dentist. But looks like I’m at the point where I can no longer tolerate his staff. They have messed up on my appointments also my whole family you make an appt they forget to put it on the the books. Luckily the last time I went I had my appt card to prove I had an appt when they said I didn’t

I dislike Dentists, but i found Dr Mo, and I have to say, i was so far impressed, I cam to him with a big tooth issue, he referred me to another specialist for what I needed done,
However he did do a few crowns himself, and i was fine considering Im such a mousse when it come to dentists. he made me feel comfortable, waited til i was numb completely, so I would not throw donkey kicks if i felt any pain.
He is caring, and good, if he can try and save you from having something done or try and save a tooth ect… he would.
Front staff… well, not jumping over the moon about them, he could do better with one or two.
or more qualified ones.
SO THE 5 STAR IS ONLY FOR DR MO, and maybe his assistant.
He is a very experienced Dentist I have to say… no complaints.

Dr. Mo himself is fantastic! I am a huge dentist-​phobe and was a new patient with a broken molar requiring a crown. He took extra time to make sure I was numb (which always takes extra time that some won’t take) and explained everything he was doing. He checked in on me constantly to make sure I was ok while he was drilling away. If I did not have to deal with his front desk staff, I would be a life-​long patient with him.
The poor rating is for his incredibly rude front office staff. They do not represent him well. From the time I checked in to requiring a co-​pay that was $ 350 more than what I should have paid — really poor customer service! The front desk person does not make eye contact or ever smile checking in or out. The billing person was incredibly rude on the phone — interrupting me constantly when I called to let her know I had contacted my insurance and thought I might have overpaid. Then she blamed me for not returning a call (which she did not indicate in her message I should do) as an explanation for why the refund was not back in my account for 2 weeks. AND there was never an apology for their error!

Dr Mo and the hygienists are all great. the front desk and their appointment tool are not up to it. I shown up a couple of times for a pre-​booked appointment, they mysteriously disappeared… somehow my appointment did not existing and whoever deleted it has no courtesy to call me to tell me they cancelled it… wasted a lot of my time.

I had a molar break, and came to Dr. Mo based on his excellent Unilocal reviews. My last dentist office was all upsell, upsell, upsell, and tricked me into unnecessary work and tests. I was happy when I changed insurance, and switched to Dr. Mo. He did the cap, did it well, and without trying to sell me any other work. Strongly recommended.

I just had 5 teeth pulled at once by Dr Mo & the shots didn’t hurt a bit nor did the pulling of any of the teeth. This dentist is fabulous! I travel a great distNce to see him now since I moved but would see no other. I highly recommend him.

The work done here is great, the service is great, the receptionist is kind and put me at ease. So why not a 5 star? Because, in the end, I came here to get my teeth drilled and sanded and whatever else dentists do and that is never fun or good. Not the dentist’s fault. He’s a stand-​up guy who does his job superbly. Just so happens that his job is to terrorize grown men like me and reduce us to whimpering fools.

Searched and searched and searched for a family dentist after ours went back to school to further specialize in the field. A friend recommended that I try Dr. Mo, and I’m so happy that I did.
Being the pops in a family of four, all four of our household agree that Dr. Mo, and his staff, are good folks. Cleanings are in and out affairs, and when I needed an extraction, Dr. Mo took care of the job quickly – even with my hooked roots.
I appreciate that Dr. Mo will efficiently assess any immediate issues, as well as put together a long-​term care plan for the overall health of your mouth.
One quick story as an example. At a recent office visit for my wife, it was determined she needed an emergency root canal. Dr. Mo was confident that her tooth could be saved, but it was going to be a doozy of a procedure. He immediately arranged for one of his peers, a well-​respected, local endodontist to take her on the spot, and perform the procedure.
Dr. Mo is caring, takes pride in his work, respects his field, and the type of dentist you look forward to seeing.

The only dentist out of thousands in the area that isn’t a scam artist and truly cares about giving you the best care without taking advantage of you and your insurance. I can’t say enough about how great Dr. Mo dentist is! Only does the necessary procedures and isn’t going to take risks to make more money at your expense.

Dr. Mo is awesome!
I had my 4 wisdom teeth removed by Dr. Mo early April and it was great. The procedure finished within an hour. It was painless! No infection or anything afterwards. I stopped taking pain killer after 3 days and I started eating regular food on the 4^th day after extraction.
Staffs are very friendly. They let me pre-​pay the co-​pay cost with my FSA because I had to use it by mid-​March.
Too bad they don’t take HMO any more starting 2014 but glad that I switched to IPO just for Dr. Mo!

Best dentist I have ever had. Friendly and knowledgable. Nice office staff and hygienists. I recommend him to everyone I know looking for a dentist.
Recently changed to accepting PPOs only.

Still the best dentist around!!! You won’t find a nicer dentist anywhere! Thank you Dr. Mo for being super wonderful and always thinking of your patients first. Happy holidays and a happy new year :-)

THIS IS NOT A REVIEW FOR DR MO.
I think he is amazing and does very good quality work. I highly recommend him. He cares about you as a person and your pocket :)
The FRONT DESK however… complete EFFING IDIOTS. Either they have dementia or they lack many brain cells. They never remember anything you tell them and they’re inconsiderate. Too bad they can’t do simple tasks.

Fabulous! I cracked a tooth that I thought was done for and would need a root canal — Dr Mo fixed it up with a crown and 3 months later the tooth is holding strong!
Not the nicest dentist office I’ve been too and I’ve always had to wait even with an appointment, but Dr Mo will do his best to save you money, be gentle, and go through all your options.

This is a bad dentist, everything he did he had to do twice. We called him 2time. Messed up two root canals. Am now taking antibiotics because of bad root canal. Run away now

5 stars for sure. I hate dentists but dr mo changes that. Hes nice, fast, good. I never wait for more then 5 minutes anytime I get there. He always does the work on me, no being handed off to assistants. He explains everything he does or needs to do and why. Showed me the xrays and explained everything there and why it would need to be treated one way or another. And he never pushed or tried to sell me on dental work that wasnt actually necessary.
Thank you world for helping me find such a great dentist!

So I got new dental insurance and I literally looked up every dentist in a 10 mile radius on Unilocal to see the reviews. Dr. Mo was heads above the rest in terms of good reviews so I made an appointment and hoped for the best.
I just got back from my second appointment with him today. My appointment was at 10:00am and let me tell you I was back in the chair for my fillings at 10:00 on the DOT! I had 2 really bad cavities that were DEEP. I’m always scared of the Novocaine shot but let me tell you it didn’t hurt AT ALL! He’s fast and skilled and has a great chairside manner. His personality put me at ease right away and he’s very friendly. On top of that he doesn’t try to gouge you like other dentists. He tries to do alternatives if he can; preventing you from having to get expensive procedures if at all possible, I really appreciate that! His prices are very fair and I’m so pleased to have found a great dentist! Thanks Dr. Mo! HIGHLY RECOMMENDED!

I’ve referred Dr. Mo to a lot of my coworkers — he’s the best! Why, might you ask?
Well:
1. I never feel pressured or feel like there’s an «upsell» on procedures — and I’ve had dentists like this before and spent thousands of dollars.
2. He explains everything, and is truly concerned about you and your teeth.
3. He’s the first dentist I REALLY WANT TO FLOSS DAILY for. And that’s saying a lot.
Tip on the parking — go ahead and park in the lot — they give parking tokens if you ask for them after your appointment.