I worked with Stark Van Lines for my relocation from D.C. to CA. Communication, commitment, and follow-through were all problems. The lack of communication was the biggest factor in this review — up until days before they had their subcontractor come and get my stuff, I couldn’t get the driver’s name. Even after my stuff was picked up, they wouldn’t give me a delivery date. I understand that when you use a service like Stark, your stuff takes longer to get to the destination than it would if you hauled it yourself. But, by no means, should it take 2 weeks to deliver — especially since they were getting paid thousands of dollars. In addition to their lack of communication, they constantly gave me misinformation, including having the wrong address listed for drop off(encouraging, I know) and providing conflicting dates for delivery — we are talking weeks, not days. Would not use them again or recommend them. They did not seem to care when they or their subcontractor dropped the ball.