Big 5 Sporting Goods

Went in yesterday looking for an item. Thought I would see if someone had it local so I wouldn’t have to go out of town or order online.
Walked into the store and was greeted by no one. Passed THREE employees that were chatting together. Walked all through the store and was greeted by NO ONE! Walked out the door, was not acknowledged by the cashier behind the counter.
I can’t say it was bad service, it was NO service! Don’t waste your time here. They don’t want any business obviously.

Pretty bland in my eyes. This is my first review in a long while but this place needs some tidying up that for sure. The outside had a ton of unnecessary trash every where which was irritating but the customer service was just decent. I was looking for a new mit for my son for baseball but unfortunately didn’t find one that fit him correctly. Overall they could easily have someone keep things organized and at least clean the outside. GESH!

First time I’ve ever been into a Big 5 store.
PROS; Great selection & the store was very clean. Associate asked if I needed help right away.
CONS; The basketball I bought was inflated unevenly & sucked for playing. It was 12.99 & a Nike deal, now I know why. The associate that asked me for help was then very standoff-​ish when I said just browsing & found what I wanted within a few minutes. He also had no personality & didn’t even try to be friendly besides asking for help.
OVERALL; Overly-​priced & the ball I came in to get didn’t even function right. I would just go to another store that sold generic sports equipment if you’re not looking for specifics. Train your staff better.

Excellent store in Burien for sporting goods.

Only a ONE because a ZERO is not available. How does this store stay is business? No help, no service. I was greeted by 2 employees as I entered, that was the last of customer service. I waited with another gentleman at the gun counter and had to ask the same guy who greeted me to wait on us, he promtly walked away and came back 3 minutes later. Picked out my item and headed for the check out, then comes the question [zip code?] I don’t give a flying f. k about there need to know where I live. Just sell me the item and let me out. Item won’t scan, no one seems to care about that. The upshot of all of this is I wasted a trip to a local store that could not sell me what hey had on the shelf. No attempt was made to correct this. I went home and ordered off the internet. To bad for local stores that can’t make it and us local patrons trying to support them. Never again,

I went in for work boots and came out with WICKED boots, boots that say DON’T F*** WITH ME!, boots that frighten small children and make little old ladies hobble to the other side of the street in fear. I will now relate the tale of shoe mecca:
This is what happened I walked in ad went straight to the shoe are… i never did get offered help so I eventually found a nice clerk to help me and he promptly got the shoes i had picked out which i ended up hating. He asked what i was using them for primarily (restaurant kitchen) and immediately had ideas other then what I had picked and showed them too me, got me my size and was very very very patient with my picky self.
Eventually he asked if i minded a boot, i said I didn’t and he brought over a pair of SWAT team combat boots! Holly crap! I had never thought of using boots like this in a kitchen environment before but wow they are awesome! I was thrilled that he thought of them! Bless that kid for he has found me mecca in shoe form!
I was a little worried cause they were a high boot that they might not be comfortable durring work. He told me to wear them to work and if they didn’t feel good bring them back and he would definitely return them for me… i was stunned by this. Do you have any idea how much beating my shoes took today?! I spilled hot greasy water all over them, a chicken fell on one, my clutsy colleague dropped a hotel pan on my foot, i used my feet to open reach ins and coolers and to give me leverage, to break up cardboard and stomp down garbage, my feet stayed safe, cool and comfortable but wow they are dirty already so i was pretty impressed when he said he’d return them NO MATTER WHAT THEY LOOKED LIKE TOMOROW! Regardless I won’t be returning them but wow!
The down sides to my visit were the other sales associate who did not care at all that I was also looking for quads (ie rollerskates) and pointed in the direction of the skates rather then actually showing me. The lady at teh front cared more about her nails then anything else and I actually had to wait for her to finish her (very long and boring) conversation with the other sales associate before she rang me up.
I’ll go back if I have a prob with the boots or to buy shoes but only from that one kid.