Fix Auto Burien

Fix Auto in Burien does very good work and kept me informed the whole way. This is the 3^nd time I had to have auto-​body work done on this car and I was impressed!
Thanks Fix Auto!

Went above and beyond. It took almost two weeks to fix my car from a front end accident. They called and asked if they could send it to a partner company to get it fixed faster which I did do. Managers were very nice professional and helpful. They even Came in on a day they weren’t even open so I could get my car back.
When I came back because of a paint problem they fixed it no charge and let me use their rental. Even though it wasn’t fixed perfectly the first time I would still come back because their service was outstanding. Downloaded Unilocal just to post this review because I was so impressed.

Brought my car here for an estimate on collision damage. They were extrememly courteous, fair, and prompt. Great customer service and they went the extra mile and gave me a lot of good advice and information that no other shop mentioned. I would definitely recommend them.

Had a collision — limped my car to Fix Auto. Was told it would likely be ready in 2 – 2.5 weeks.
Called a week later for a status update: told parts haven’t arrived — would take 2.5 weeks AFTER parts arrived.
Car repaired 4 weeks after dropping it off. Picked up car — car broke down less than 48 hours after being repaired. Car worked great prior to collision — took car back to Fix Auto (whose repair work involved parts connected to the new malfunctioning part).
Fix Auto says new mechanical failure was «unrelated» to collision (thus not covered by insurance) — they quote a $ 2400 repair (parts + labor) — and they wld hv order the part (wld mean more wait time).
Called a local brand dealer: they had the part in stock and quoted total repair $ 1400 … $ 1000 cheaper than Fix Auto. (They also said it was very rare for the apparently malfunction part to die after 55k miles).
Overpriced. Unable to order parts in a timely fashion. But they are friendly.
Never returning here. Advising all my Burien/​WS friends to stay away.

I took my first Corvette here, a few years ago. I can not overstate how good of a job they did. I got my car back and it was like it had been delivered from the factory…

There ended up being a problem with the repair work. I was frustrated with the way Fix was handling fixing the problem until (unsolicited) the manager, Jason became involved. He went above and beyond my expectations and actually came in on his day-​off to do the repair work himself. Would have given a 1 star if it wasn’t for Jason and his great service. With him there I’d be confident referring anyone to Fix Burien.

I have been meaning to write this review for SO long. I was so pleased with the service at Stewart’s, I wouldn’t go anywhere else.
My car was broken into about a year and a half ago. Someone threw a rock into the driver’s side window, smashing the window, breaking the seatbelt buckle and denting the door. Stewart’s was recommended by my insurance agent, so I called them. They told me not to drive it with the glass in the car, and sent a tow truck up to get it. The repairs were done quickly, and I was pleased. Nothing amazing, nothing disappointing, just a good experience.
About a year later, I was rear ended on the freeway. I requested Stewart’s because the location was convenient for me. Angel at Stewart’s was so kind and immediately set up the rental car for me and called the rental company to let them know that we (me and my toddler son) had arrived and were ready for the car. The car, however, took nearly an hour to arrive. Angel was very upset with them for me and called them, without me having to complain. He was just taking good care of his customer.
Lucky me, three months later, was rear ended AGAIN! This time, it was a really hard hit, and Angel took great care of us again. The car was there right away for our rental and he arranged it all for us again. He remembered me and my son and was so friendly. Because the car was so seriously damaged this time, it took a bit longer to repair, and would not be available until a weekday– when I had to work. I was at a new job, so I could not take time off to pick up the car. Angel was amazing and came in on his day off so that I could pick up the car.
No one has to deal with an accident or damaged vehicle, but really, if you do– the experience couldn’t get better than that with Stewart’s– particularly Angel.

Unfortunately I’ve had to take a few cars here for auto body repair but Stewart’s is the best out there! They make the process easy, quick but professional and made my cars look like new! It helps they are a preferred body shop by my insurance too!