Highline Hearing Professionals

Basically I worship the ground these folk walk on. About 10 years ago it was bothering me, and I was very conscious of, that frequently at work I would have to ask people to repeat themselves. I was also very aware that when doing so I would be focusing on their lips. Well it dawned on me that I probably hadn’t had a hearing test since joining the army in 1977, and that was probably rather rinky-​dink. I make an online inquiry with someone at Highline Hearing Professionals and next thing I knew I had made an appointment for a hearing test. I found my hearing loss was actually worse than I had thought. The talk of hearing aids came up and they through a sample Oticon Delta on me to try for two weeks. I walked there and back that day, and on the walk home I was grinning from ear to ear. I had not realized what I had been missing out on. I knew I had to scrounge up the funds to make this purchase because this wasn’t just a convenience, I realized this was a quality of life issue. Well those Oticon Deltas lasted me for six or seven years. About two years ago I made a new purchase, the AGX9. These hearing aids are everything my Oticons wished they could be. Amazing!
The entire staff there is warm, professional, engaging, and always willing to be of help. They truly understand service. Bear in mind, this is not the type of hearing aid place like the flyers you see in the Sunday paper. These people are the best around tho. In their product, and their service.
5 stars — beyond a doubt. Thank you, Highline Hearing Professionals.

My elderly stepfather is a longtime patient at Highline Hearing Professionals, and for the past few years I have been accompanying him to his appointments. I am so impressed with the cheerful friendliness of everyone there, and with Eileen Freed’s knowledge about hearing issues and hearing aids. She gives him careful, unrushed attention at every visit, whether it’s cleaning his ears or refining the settings on his hearing aids. When an older hearing aid failed, she gave us neutral advice about the cost/​benefit of repair versus replacement, and let us make the decision — there was no hard sell. They live up to the «Professional» in their name.

I have been a patient of Highline Hearing Professionals for almost two years. I am very satisfied with the care and service of all of the people at the clinic. My hearing issues have been promptly resolved in a friendly and professional manner.

I am the caretaker for my Aunt Jo. Without getting into a long story, there was a big challenge around Jo’s hearing aids — she lost them and/​or they were taken from herwhile enduring a 3-​month stint in a nursing facility. She is 91-​years of age and does her best on a daily basis and this has been traumatic for her — after keeping and protecting her hearing aids for many years, without incident. Gloria and her staff at Highline Hearing Professionals have extended such care and generosity to my Aunt to insure she receives a new pair. Just like the other reviewer, John, this business does indeed extend royal service to clients. And such professionalism, care and heartfelt care is so greatly appreciated — more than I can say.

Imagine not being an existing patient, having already purchased hearing aids from another audiologist, but getting the royal treatment nevertheless. I was literally a walk in person with hearing aids I had purchased 5 years ago from a Portland audiologist. I am in transition from Portland to the UK and temporarily residing in Burien. I thought it would be wise to get a hearing aid tuneup for my Oticon hearing aids before leaving the country. I found Highline through a search for Oticon reps and thought I would give them a go. I explained my situation, they made an appointment for the next day and treated me with such care. They had my previous audiologist fax my records so they would have my hearing history to work with. Well, honestly, their professionalism and technical skills in testing my hearing, cleaning my ears, no less, and tuning my hearing aids was superior to any previous care I have had. I am so impressed with everyone at Highline, as well as the results of my tuneup, and would urge anyone who needs or has hearing aids to make an appointment and receive superior care from these pros. You can’t go wrong.

Nice, professional staff. On time & really thorough.
Beautiful new building & they really take the time to make sure you get good individualized care, not just there to sell you hearing aids… unlike miracle ear.
I don’t have insurance that covers the test or the aids that i might need, they all went out of their way to look up information on how to help me, get some. how great is that!