Taco Time

This taco time sucks! Bad customer service, rude staff, always forgets an item in my order and I shouldn’t have to end up in their incident log 5 times because THEY forgot the same item over and over again! I don’t know why they work in this industry if they aren’t people friendly and NOT make people feel welcomed!

This place is great. The salads are all fresh and calorie friendly. Very good consistently. Friendly staff. Best fast food in town. You guys are wonderful and fast.

Pretty good, but slow drive through service. Also grosses me out that employees do not use food handling gloves when preparing food. Like that containers are compostable.

I love taco time and having been going to this locations for years and had great service and fresh food. Later over the last couple of months this has not been the case. Customer service at the driver-​thru is less than friendly. Clearly nobody wants to work that area, but even worse is the sales aren’t fresh and the Mexican-​fries aren’t warm. May give them one more chance but definitely going inside!

I waited for about a month to write this review because I wanted to give taco time a chance to redeem themselves but that hasn’t happened.
I visited this taco time and received poor customer service from the girl working the drive thru. She complained the whole time I was at the window to her friends about how she hates the drive thru. Then finally shoves me my food and walks away. I love taco time hot sauce and that’s half the reason I go. I patiently waited until she came back a couple minutes later and asked if I could have some hot sauce. She didn’t hide that she was annoyed. I ordered the mexi platter and didn’t receive some of the items that I should have.
This was all bad enough but I understand these things happen and not all employees are stellar. I went to taco times website and wrote all this in. I gave details of everything and never heard anything back. The least they should have done was honored my original order that I paid for and didn’t receive.
I’m a nw girl and have always visited taco time above any other fast food and have always bragged to others about how awesome taco time is. I won’t be going back, I can understand poor customer service but I can’t understand a company that doesn’t want to apologize and try to make things right for their life long customer.
Sorry taco time but if you don’t care about me, then I don’t care about you either!

I’m a 20 + yr taco time lover. However something happened to this taco time location. Drive through is extremely slow. So the last time I went there I decided to go in. Took my order promptly however took them forever to put it up. Then one of the associates sneezed to the side and didn’t even wash his hands. I was completely blown away and that was the last time I will go to this location.

First of all, Taco Time is a personal favorite of mine when it comes to fast food. Typically, I love it. But this time, it was a total fail.
Went through the drive through for a last minute meal before leaving town. The gentleman in the drive through was nice enough, but got our order completely wrong. I’m vegetarian, so a beef burrito was completely inedible for me, and after specifically requesting ketchup at the window, I was disappointed to find none in my bag by the time I got to the tater tots.
Won’t be coming back to this location!

I don’t know what has happened to this Taco Time, but they have seriously gone down hill the last few months. I almost always use the drive thru and the wait is usually a long time. They constantly are messing up my order but you dont know it until you get home and your kid goes where is my crispy beef burrito and you check all the bags and no crispy beef burrito. A lot of times, the food is not very hot. It’s too bad, my family and I are Taco Time lovers but we are considering other choices.

Taco time is definitely on the top of the fast food world. Fresh ingredients and the burien location has always had downright overqualified employees. Impressive.

Friendly-​enough counter and drive-​through staff, but not only did they get my order wrong (after I repeated it twice) but the Casita Burrito was cold, as if it had been sitting out for ten minutes without a heatlamp.
Burien is full of great Mexican taquieras within a 30-​second walk of this store, so even as a basic fast food Mex place, the management REALLY needs to step it up. This will be the first, and last, time I’ll eat at a Taco Time.

Food is great. Price is high for fast food. They always seem to get my drive thru order wrong.

I used to really like Taco Time. I ate at them for many years before Taco Bell spread into the Seattle area, and long after that, the Time was head and shoulders above the Bell.
Now, Taco Bell has improved quite a bit, and Taco Time has gone downhill tremendously. This Burien store may be atypical, but twice in a row, I went through the drive-​through and ordered two tostada salads – simple, right? Even after the lady at the window asked me to make sure about the kind of dressing I wanted, I got home to find no dressing at all. And now they charge extra for salad dressing!
Minor annoyances, I guess, but when there are so many alternatives, I really can’t see going back. Too bad – they started up during the World’s Fair and were a reliable fast food place for many years.

I’m happy that Taco Time continues to survive after all these years. I’m no fan of fast food, but Taco Time is pretty good. They have several healthy items on the menu – even vegetarian stuff. The salsa actually has some kick to it – unlike that of their competitor. The staff is much more personable than what you usually get at a fast food restaurant. The restaurant is exceptionally comfortable and quiet when compared to other places of its type. And they actually compost!

You people whining about Taco Time not being Mexican food should be ashamed of yourselves. DUH! It’s a TACO TIME… not your local Mexican joint! Taco Time is Taco Time. Good for a couple quick tacos for some gut fill on the go.

Taco Time is the the Taco Bell of the PNW, only without the bathroom problems later. Wait, that’s not fair to Taco Time as their food is much, much better than Taco Bell.
Taco Time is what it is, tacos, burritos, etc. done fast food style. The tacos are very nice for a fast food joint, crisp shells filled with real meat that isn’t greasy, a good portion of cheese, lettuce and a tomato slice. We eat there from time to time and have always been happy with the meal. Their Mexi-​fries (tater tots) are the best of any fast food place, period. Go there with this review in mind for your expectation level and you’ll leave happy and full.

Clean & Friendly. Food freshly made.

I was just reminded of this by my boss and just had to Unilocal about it.
Taco Time is the single worst excuse for Mexican ever. It’s pretty hard to completely screw up Mexican food, but they’ve done it with what can only be described as a miracle in awfulness.
Bean & Cheese Burrito. One of the greatest simple foods on this earth besides Cheese Pizza. What could they possible do to ruin this? Taco Time decides to throw in… (wait for it)… ICEBERG SALAD MIX AND SUNFLOWER SEEDS!!! (I shit you not.)
Worst burrito ever. And thus, worst chain ever. If I could give this place negative stars, I would.

The one in Des Moines is much better.