Cloud 9 Spa

This place Never responded to my request for an appointment. It’s ok I found another place I would rather go to anyways.

I’m on the fence with this place. Ms. Poonam is good but I did not see a big difference in my skin after I left this place. I initially scheduled a chemical peel facial but she advised against it after looking at my skin. Instead of doing the Vitamin C as an alternative, she did a deep hydration facial. Not sure why she chose this as my skin is really not that dry. She said we can try the chemical peel next time I come so I will provide an update when the time comes.

Amazing place. They provide a facial that is tailored to your needs… good products, amazing service provided by a lady who knows her stuff. I think at last, I’ve found my ‘go-​to’ place for facials.

I have been a client of Poonam’s for nearly 15 years, before she started her own business. She is so friendly, kind and professional. No one threads my eyebrows like she does! I live overseas but make it a priority to see her for threading on my trips back to VA. My sisters and I are all fans of a Cloud 9 Spa and cannot recommend highly enough!
I have also had spa treatments such as Indian head massage and facials. Excellent!

I love this place. I got an amazing facial among other things. The atmosphere is relaxing, the aesthetician is so nice. The prices are great, too. It took me a while to write this review because I don’t want too many people finding out about my little gem but she’s too good not to rave about!

Cloud 9 Spa is awesome! I have been seeing Poonam for over 11 years (prior to her opening her own business) for waxing, facials and massages. Service is always excellent, peaceful and won’t rob you of all you have.
The only trade-​offs might be that it is not glamorous but I will trade glamour for great service and reasonable prices any day. Also the area is small so it probably isn’t great for large groups (i.e. a wedding party or birthday celebration) as there aren’t a lot of places to sit for more than 2 people outside of the 2 treatment rooms.
All that being said Cloud 9 Spa is my go to place every time! Love them!

I found my go-​to place! I just moved from California and I was looking to continue my skin care routine here in the Burke area. I was nervous that this may be one of those spas that only cared about revenue and not the actual customer. Not ONCE did Ms. Poonan try to sell me anything! I opted to go with a 75 minute customized facial so we could discuss my habits, diet, skin care régime etc…
she is very knowledgeable and knew exactly what my skin needed and the results I ultimately want to achieve. She was able to tell me every single ingredient in the product she was applying to my face and how it will be beneficial. I loved that I automatically felt super comfortable with her and that she REALLY, seriously seemed interested in my skin/​s progress. The facial was fabulous! Extractions were used with two q-​tips, not those painful, needle-​tip torture tools. I bearly felt the extractions. I opted for a chemical peel to help with hyper pigmentation and to be really honest, my skin looks and feels so much smoother– I can already see the progress and I just had this facial done this morning.
To top it off, I asked for a facial and I still got an arm, neck, head and upper back massage.
Price is VERY reasonable– obviously the prices range but for 75 minutes, facial, chemical peel, free product samples AND the massage…$ 85.
I will definitely be returning and continue my skincare régime with Cloud 9!

I received an excellent facial at Cloud9 Spa. You can’t help but relax once you enter the treatment room. The music is soothing and there are butterflies on the ceiling. I found the facialist to be very friendly and professional. The price was also excellent.