Edible Arrangements

I ordered from this store yesterday for my mothers birthday and she never received them. I called them multiple times after I placed my order and they said they are sending it out. Not sure exactly what happened, but nothing was received. They didn’t have an issue taking my money, but they couldn’t even do what their business is. Ridiculous I do not recommend this location for anyone.
NO STARS.

I love Edible Arrangments, especially this one, close to where I work. We get lovely, thoughtful arrangements as thank yous from clients. They are always fresh and ripe. Recently I ordered an arrangement to cheer up our staff after our clinic cat, Puck, passed away. I ordered it that morning and it was delivered by 2:00 p.m. I didn’t mention anything about Puck, but they knew we were an animal clinic and the pineapples were cut in the shape of a cat!!! It was a wonderful little touch that really lifted the spirits of our staff. Thank you for being able to deliver last minute and for those special little touches!

I ordered the DELICIOUS FRUIT DESIGN (product code 1079) regular size $ 65 & I should have asked to see the basket first… upon arrival the girl upfront Amanda asked for my payment upfront… my mistake. The fruit didn’t look fresh & definately did not look like the fruit basket on their website. I was so disappointed… I purchased this for my GF.

Although the arrangement was nice and the recipients enjoyed it, the arrangement was delivered late. I understand that the inclement weather played a factor into the late delivery, but this was meant for Valentine’s Day and we did not receive any sort of email or phone call letting us know that the arrangement wouldn’t arrive on time. In fact, we did receive an email indicating that the delivery would be made as scheduled. This led us to contact the recipients spoiling the surprise. We will probably use this again since the fruit was fresh, but the service was horrible. When we tried to have the issue addressed, no apology was offered and only our shipping fee was waived. When we tried to discuss the matter further, the only option they gave us was to cancel our order.