Wild Bird Center

I would give zero stars if I could. I will not be back to this store because of my experience.
I had purchased wind chimes for my mom for Christmas so I decided to stop in to look for Valentine gifts for my mom and MIL. I had my kids (ages 6 and 9) with me and we went to look at the crow they have in the store. We were very quiet and still, but the proprietor still felt the need to tell us in a rude voice «Gabby has had a bad day so she doesn’t need any more excitement.» So we walked to another part of the store to shop. The crow started cawing and the proprietor yelled at us: «His coat is bothering her!» referring to my son’s coat that he had taken off and was carrying. He was not doing anything to bother the crow, he had his coat in his arms. I then decided that if we were disturbing the damn bird that much, we should probably leave immediately and not spend our money there. I like supporting local businesses but not when I don’t feel welcome in the store! We will not be back.

Reading the other reviews, I realize I lucked out when I visited: the ones behind the counter were a woman and a young college student. I would give them a B for customer service.
I was really impressed with the variety of items in this store. The store was not at all cluttered — it looked tidy and streamlined — and yet they have a lot of choices.
I was there to buy a gift, and I found the perfect thing I didn’t even know I was looking for!

Overpriced bird seed. You can buy black oil sunflower seeds at Walmart for a lot less. The salesperson was discourteous. When I picked up a display item he said don’t touch that, if you want to see one I’ll get it from the back. I won’ be back.

The guy behind the counter there was completely rude and unprofessional. He told me I wasn’t allowed to be in the store with my newborn in a stroller. He insisted that I leave the store. I’ll be taking my bird business elsewhere.

The other day I took my girls to see Abby and I thought I would buy some bird seed. I started looking at the bird feeders. Immediately, I was yelled at by a gentlemen (older, short hair, grayish, thin) about touching one of the bird feeders that spins to ward off squirels. I was a bit shocked and speachless, I quitely turned and asked my two young girls to leave. As they asked why we would not get any bird feed, I just said quitely that I don’t feel like spending our money with someone who is rude. If the bird feeder is causing that much anguish then take out the batteries if other customers have touched it and caused you concern. Or better yet, put a sign on it to warn others not to touch. There are better ways of speaking to your customers. As I told my two little girls, I will choose not to spend my money… I have a better interaction with amazon or ebay.

Besides selling «everything bird,» from books to high quality seed to gift items for even the non-​birder, Steve, the owner, is a walking encyclopedia of bird knowledge. Even though we don’t visit his store that often, having found a much closer supplier, he still has provided advice and creative solutions by phone. And if he doesn’t know the answer off the top of his head, he’ll look it up. I just bought pair of binoculars from him plus a terrific book I hadn’t seen elsewhere. They also have a nice discount program: spend some bucks and get some bird bucks back to spend at the store. The rest of the staff is as friendly as Steve.