For Your Eyes Only Optometry

3 years ago I walked in (I wasn’t a client yet), to see if I could get my glasses frames adjusted. Shu was very kind, helpful, patient, and a pro. He made my glasses/​nose pads fit my face, and did this for me again a few weeks later when I came back with the same pair (I had tried to adjust them again and messed them up… again), without ever making me feel like I was annoying. He also changed out the existing nose pads for thicker, better ones.
Since then I’ve been going to them and have always had a good experience. Dr. Kita is very calm and efficient (eye exam done in ~20 minutes), and Shu is great as always. He takes care of paperwork swiftly, follows through with requests quickly, offers good advice, and he always has a really pleasant attitude.
I can’t give advice about For Your Eyes Only for people who have more complicated eye issues but if you need an eye exam and glasses/​contacts do not hesitate to come here.
They also have a pretty impressive selection of trendy as well as classic frames, for such a small shop.

These guys are incredible! I’ve been going here for a year and a half now. I went him to Mass for vacation and realized on my flight there I forgot to bring my contacts. I called Dr Kitas office to ask what I could do. They actually went all the way to the post office to mail me contacts overnight. I’ve never heard of this kind of service in my life!!! They are so kind and helpful here and I’m lucky to live only ½ mile away.

Thank you Dr. Kita and Shu for a pleasant and hassel-​free experience. It’s an amazing feeling to meet as strangers and leave feeling like friends. And I wouldn’t have met them if it wasn’t for the frustrated search for an Optometry that accepted my type of insurance.
I called six places that would accept my insurance (Eyemed)+ certified optometrists onsite+ good inventory of eyewear and wait for it… friendly staff. Frustration started when I was told that Eyemed is the «inferior» insurance compared to VSP (gee, thanks. I’m just grateful to have insurance) but moving on. Long story short, I live in Oakland and looked in the east bay, SF and finally in my old neighborhood of Burlingame. And poof, Dr. Kita was there.
Speaking to Shu over the phone was great. His kindness and patience melted away my cynicism of finding a decent (and affordable) pair of reading glasses. He answered my questions with ease and humor, and had greater composure when I had to change my appointments a couple times AND forgot my wallet at the eye exam.
Dr. Kita was as polite and enjoyable to speak with. Very thorough exam, he explained his findings clearly, and without the dryness of medical conjectures you sometimes get during an exam. Moreover, he asked questions about me. His genuine, inquisitive nature was so fresh.
Yes, the space is tiny. But I walked away with a fabulous pair of Calvin Klein frames, an updated eye exam and a warmth in my heart by meeting the nicest people around!

Dr. Kita and Shu are the ultimate partners. I really like the business setup — one treating the patient and the other handling the logistics. Dr. Kita is extremely calm, thorough, and diligent with eye exams. Shu is one of a kind. He has spectacular memory. He has accommodated to last minute changes to appointments and offered ideas and suggestions on what to do with my eye situation. I’m a big fan!

Dr. Kita is great. Office staff is excellent. Very helpful.

Just wanted to show my appreciation for Shu. He’s very pleasant to deal with. We communicated a lot through emails and I love how he’s prompt with his responses. He gave me options to chose from and helped me pick out eyeglasses that best suits me and it’s also fully covered by my insurance. Thanks Shu for your help. :)

Really small and cramped office but the staff make up for it. Dr. Kita is fairly quiet but polite and professional nonetheless. I mainly come back because of Sho. His suberb customer service is one of the best I’ve encountered in the healthcare system!

I came into the optometrist because I shattered my glass frames and my new ones were going to take 5 – 10 days to arrive. Dr. Kita loaned me a new set of frames temporarily while I waited for my new frames to arrive. Since I don’t wear contacts this was a huge lifesaver and I couldn’t thank him enough for being so generous with his time even though I had already bought new frames from somewhere else.

This optometrist shop is a tiny one located on burlingame ave. You will miss it if you are not paying attention. They have a nice selection of prescription frames, and the staff is friendly and informal.
My main reason for giving them 2 stars is that they have a substantial markup on their products. I got my contact lenses and prescription frames yesterday — when I checked out the prices on the web, my price tag at this shop was well over 100% of what I would have paid otherwise. Be wary and price-​check before you buy !!
I will not be going back there again. I felt totally ripped off.

Great little place! It’s quite small, but they actually have a variety of selection of eyeglasses and sunglasses so you won’t be disappointed when you walk in and look around. Dr. Kita is wonderful and is thorough with the eye exam.
I found this place randomly years ago when I accidentally sat on my glasses, and they fixed it right away with no problem. I’ve been a customer since then with the great service Shu and Dr. Kita have.
Parking: Not difficult since it is on Broadway, it’s usually quite easy every time I had an appointment.

I love Sho and Tets! My daughters, friends and I go there excusivly. The service is fast and friendly and they are very helpful in explaining what the problem might be, if one comes up. The frames are very modern, the selection great, and the location is great! If you are not from Burlingame, then come early, park and explore the shops and cafes on Broadway… so much friendlier than B’game Avenue.

I’ve been coming here for about 3 years now. No complaints!
I had an appointment this afternoon at 130p. I was sitting at my desk waiting while my stomach growled. I called in, spoke to Sho and he said «Can you get here in 15 minutes?» BAM! I was in there at 1130a! So accommodating!
Parking is a hit or miss being that it’s Broadway. But I found one fast!
Dr. Kita is FAST. Fast as in it’s thorough and complete but FAST because he knows what he’s doing. He asks questions and makes sure that you’re taken good care of your eyes.
Sho is very helpful and patient. Apparently my insurance coverage changed. He took the time to call my insurance himself and get the updated rates and coverage himself for me. So helpful! He placed my contact lens order and advised that they should be ready either tomorrow or at the latest Thursday. FAST!
It’s true that the location is small but it certainly quaint and again, personal customer service is priceless.

Dr. Kita and Sho rock!
My whole family go there for all our eye needs.
Frame selection limited due to the small space, but it’s good.
A Unilocal-​ish note: They even recommended doctors for laser eye correction which tells me the main concern is eye health and customer comfort.

Dr. Kita is great and my husband and I have only had good experiences going there. My husband stopped by and he got an appointment for the next day. The appointment was quick, friendly and on time. A few months later I had the same experience. They took the VSP insurance and handled the claim for me. Just had the co-​pay.
Today I stopped in because my husband’s glasses needed adjustment. Dr. Kita fixed it right away free of charge.
Nice friendly small town kind of place. The office is really small but that just sort of adds to the charm.

Small office but I like the friendly and attentive service. They are on time & Dr. Kita is really friendly and quick. I just moved to the Bay Area and I’m glad I found my local optometrist.

Went to FYEO because they had the Lisa Loeb line of frames. didn’t know they take VSP, bonus! New Lisa Loeb frames for $ 10 plus he did them in 15 minutes. Small shop but service was good and I found a pair of sunglasses to buy too!

I have had only great experiences coming here; my whole family comes here and all the experiences have been fantastic. Dr. Kita is great, and found contacts for my hard-​to-​fit eyes. His assistant has spent so much of his own time helping me with frames, it is unbelievable, and there have been no hassles with billing insurance.

Dr. Kita is a very friendly and helpful doctor, who was able to answer all my questions thoroughly. Not only that, but he is also bilingual and are able to chat together both in Japanese and English. He did a thorough job in my exam and found me a pair of very comfortable contact lenses that do not bother my eyes. I have been going to doctor Kita for that last 12 years and counting and I have yet to complain about anything!
Even though it is a small office they have really good looking frames that are reasonably priced and the service is very helpful. For the longest time I have had trouble finding glasses that would look good on me, but after an hour they found me a pair of really good frames that I am not ashamed of wearing in public. Overall I definitely recommend going there for a visit if you have eye problems!

Sorry, but I won’t be coming back. I had been going here for a few years. I chose to stick with Dr. Kita since he actually found contacts that fit me. The quality of service has gotten worse and worse though. The exams don’t seem to be as thorough, and the high pressure tactics after the exam are ramping up. I’d rate them lower, but no blindness has resulted yet…

Totally great place. I went there, the guy helped me choose perfect frames that fit my face, and they also took my insurance! Can’t get any better. The shop is a little small, but all their frames are über-​hip/​modern (yet reasonably priced), so you aren’t missing anything.