Raziel Ungar – Pacific Union Real Estate

Raziel was wonderful to work with, very responsive, and a good communicator. He’s with you every step of the way. We’re very happy he was our selling agent. He did a great job!

Raziel sold our house in 9 days over asking price. His team is excellent and so supportive. All tasks were coordinated most efficiently. His suggestions were spot on. Raziel made it clear from the beginning that we were in charge. He presented his point of view articulately but the decisions were ours to make. his communication skills are excellent. Whenever we became uncertain, Raziel called back within 5 minutes and came by within an hour. «What can I do to help?»
Marketing and technology make his service stand out. He is well respected in Burlingame, grew up here and knows the community inside and out.
Raziel and I did have some disagreements, but he was always professional. I do think «punching bag» should be part of his job description. It’s hard work to sell a house, surprise problems are uncovered. raziel and his assistant always had our backs. He helped us resolve all problems. He knew who to call to fix plumbing, electrical, dry rot, Burlingame regs and more.
Thank you Raziel and Emily and team. Come visit us in Washingon!

We interviewed 3 short-​listed agents to sell our Burlingame home, including Raziel. All were very qualified, but Raziel was unique with his approach to marketing our home. He determined that due to our 20 years of hard work in improving the property, that marketing us, the sellers, personally to potential buyers would improve our results. That unique approach won him the business, even though I was not convinced it would make a difference.
Well, I was wrong. We received 10 offers, all with personal pitches to us on why they would be the next best «keeper of the keys» to the property, which demonstrated the success of this approach. After weighing all options, and some further negotiation, we closed with a successful bid close to 40% over our asking price! This was well beyond our wildest dreams, and feel Raziel made the difference in these results.
If you are selling in Burlingame, give Raziel a chance at being your representative, and see what his vision would be for your unique situation.

Working with Raziel and his team was great and made the whole house-​hunting process enjoyable all the way through closing on a beautiful home. Raziel was always very patient and respectful in explaining the process (we’re first-​time buyers) and helping us understand the market. His initial neighborhood tour introduced us to potential neighborhoods and his extensive experience really helped us focus on neighborhoods which really met our wish list, saving us significant time and effort. Where he really excelled was where it mattered, in helping us put together competitive offers on the houses that we were really excited about. His experience helped us put in strong offers when multiple offers were in, but also not overpay when we ultimately found the right house! He is well connected and respected among other agents, which was very valuable in interacting with sellers and their agents. Plus, he always brings a positive attitude!

Working with Raziel was a less than ideal experience. Initially he was friendly and easy to get along with, however, he quickly became rude and condescending in relatively straightforward conversations. There are plenty of real estate agents out there, no need to risk a bad experience working with him.

We heard good things about Raziel and his group in Burlingame — and when it was time to sell our home, and have personalized, devoted attention, we went to Raziel. He’s a go-​getter and won’t let you down! I highly recommend Raziel and his team!

We recently sold our San Mateo condo in 9 days with Raziel’s help and expertise. Behind his easy going manner, Raziel is all business. He helped steer us toward the right decisions by asking questions and learning what is important to us. For example, when we talked about staging, he offered examples of recent sales indicating the importance of good staging. The stager he works with is excellent. Throughout the transaction, Raziel was reassuring, walking us through the steps of the sale. When it came time to look at offers, Raziel has a unique way of bringing in the buyer’s agent to meet with us. The buyer’s agent talked about why the buyer wanted to buy the property, what they liked about it, and what was important to them. We wanted to sell our home to someone who would care about it as much as we did. While that might not be important to some sellers, we found it reassuring that the home that had been in the family for 40 years would be enjoyed and cared for by a new owner. Raziel is responsive… by text, email or phone. And his assistant Emily was always helpful and efficient. We highly recommend Raziel for your real estate needs!

Working with Raziel was great. I’ve known him for a few years and when it was time for me to sell my home, I did not hesitate to contact him. From the initial meeting to the close of escrow, he and his team were so knowledgeable and on top of their game. Raziel is always quick to respond if I had any questions or concerns. To be honest, I had a few stressful moments, but was always put at ease which I appreciated. And I cannot forget mentioning his amazing team! Because of them I fell in love with my place all over again, from the staging, to the marketing, to the photography. Once my place sold (within two weeks), it was a bittersweet moment, but I’m thankful that it went to the right buyer and the experience overall was very pleasant.

My experience working with Raziel was outstanding. I felt he was VERY accommodating to taking my calls and emails and answering my never ending questions. He let us know about all our options throughout the process. He was level headed and realistic about the process.

We were first time home-​buyers without much of a clue, looking in the San Mateo area. We were referred to Raziel by some friends, and we decided to go with him after an in-​depth first meeting where he patiently explained how he runs his business, his policies, and many of the possible scenarios we might encounter during our search. It was clear from the start that Raziel is head and shoulders above your stereotypical «who cares about conflicts of interest» realtor — he refuses to represent the buyer and seller on the same deal (dual agency), and if two of his clients are interested in the same house he’s completely egalitarian — first come, first served, and he’ll happily refer the other to one of his many realtor contacts.
It took us about three months to buy our house, and we were lucky enough to get the first house we bid on. This was because of several factors: first, Raziel managed our expectations. This is the bay area, and it’s a ridiculous sellers market, so we needed to be prepared for that. Raziel explained that we needed all our funding approved ahead of time, with conditional underwriting approval, that we needed to write our offer without contingencies, and that we had to be ready for a 15 day close. And when the time came to write down a number, Raziel made sure we were fully aware that we’d have to go way above asking to get the house. Many of our friends have searched for months or years and keep losing their bids because they’re trying for houses they can’t really afford. With Raziel, when we saw a house we liked, he’d tell us straight whether it was even worth considering based on our budget. As he always reminded us, «list price doesn’t matter. market price matters». He didn’t sugar coat the reality, and we really appreciated that. The second reason we got our house was because the selling agent knew Raziel and wanted to work with him: we actually weren’t the highest offer on the first round — we were #2, but they gave us a chance to bump up just a bit because they knew Raziel would be easy to close with. I have no doubt that we would have lost the house if it weren’t for Raziel.
Throughout the whole process, Raziel struck the perfect balance between being friendly and professional. He was always informed, always happy to answer questions, and never made us feel rushed or unimportant, even though I’m sure he was juggling many clients (many with larger bank accounts than ours) at the same time. Since buying our house with him, we’ve stayed in touch. Raziel really does care about his clients and his community (he grew up in Burlingame), and has done everything from personally delivering a housewarming gift, to inviting us to a local soccer game, to pointing us to a contractor who can help make our dream home even better. He’s not the cheapest realtor you can find, but in this case you get what you pay for — he’ll make your house-​buying experience as pleasant as it can be, and most importantly, he’ll make sure you’re successful. If you’re on the fence, set up a meeting with him — we knew after the first 30 minutes that we wanted to work with him, and we’re really glad we did.

We had been looking to buy a home for many years, and decided to look at Burlingame, Belmont and San Mateo. We interviewed many agents, in the past, we had some agents who were pushy, one that actually fired us for taking too long to make an offer, and others that were just ok.
Raziel is a whole different level. After our diastrous experiences with agents in the past, we interviewed over 4 agents. One of them even attended Harvard Business School, and all of them were referrals from friends who are all type A.
But Raziel really stood out. He then showed us many properties and we put a few offers together. He explained everything to us patiently, even dumb questions we may have had. He was very flexible despite having a newborn.
In the end, we decided to move to San Francisco to make my husband’s commute easier, but we really miss working with Raziel. Although we did not like our prior experiences with agents, we would totally hang out with Raziel as a friend. He is honest, not pushy but very professional and gets the details and everything done. My only regret is that we moved out of his geographic area, otherwise we would totally have purchased a home with him in San Francisco.
If you are buying a home on the Peninsula, he is your guy.

Raziel was exceptional in helping us sell our family home in Hillsborough.
It was white glove service from start to finish as we were able to pass the baton to him and he thoughtfully managed all inspections, getting the house cosmetically ready for market, open houses, the offer presentation, and close of escrow.
We were initially unsure about what type of buyer might be interested in our home as it was on a smaller than usual lot and needed a lot of work. But Raziel did his research both at the city and with his contractor to understand how a buyer might look at the home including estimated costs for tear downs vs. remodeling all before he arrived at the listing presentation. This gave us peace of mind and set proper expectations for what to expect from the market.
Raziel made the process easy and he delivered on everything. In addition, he was forthright, focused on our needs, and a great communicator. We were very happy with the end result and were grateful that we decided to work with Raziel.
We highly recommend Raziel for Hillsborough and greater peninsula real estate needs!

My wife and I found Raziel through his website (
) while trying to select neighborhoods along the peninsula to narrow our housing search. We had talked with at least one other realtor prior to meeting with Raziel, and had several recommendations for other realtors from friends and family.
There is very little one can do to make buying property in the Bay Area easier besides having a boat load of cash. However, Raziel has a formula for buying a house that we listened to and it worked for us. One could likely arise at this formula through other sources, but here is why you should go with Raziel and pay him the extra percentage that he requires:
1) He is a genuinely good human being and is not in the market to solely make money. This is proven by his clear focus on community, especially his focus on the mid-​peninsula and Burlingame. He has lived in this area his whole life and is extremely familiar with the neighborhoods.
2) After working with him you join his community. Most people in the Bay Area are transplants and if you are like us, you will likely either move to another location in the Bay Area or move away (I don’t know why you would want to). As a consequence, you will see a realtor at least once more. Raziel continuously reaches out to his community to stay connected, through parties, dinners, and local events. While these are certainly amazing and unique perks of being in Raziel’s community, he also has a network of knowledge about what to do and who to talk to concerning things after you move in. We found that our house needed some small repairs and turned to Raziel who steered us in the right direction.
No realtor can find you your perfect home. You have to be proactive. Raziel applies his formula and gives you the optimal chance at getting a house. Pick Raziel over other realtors not only because of his high success rate, but mostly because, unlike other realtors, your relationship with him will not stop after you sign the last document.

Raziel has all the qualities you could ever hope for in a realtor. As a Bay Area (specifically the peninsula) 2^nd generation native (raising a 3^rd generation local with his amazing wife), he has a deep understanding of the neighborhoods, streets, communities, and nuances of each town. He is constantly researching and studying the local markets, tracking trends, and communicating this valued information to his clients. He is warm, personable and honest and gets to know you and takes his understanding of you and your family and together with his deep understanding of the area and market works to find a wonderful home. He is also a wealth of information when it comes to financing, costs, schools, and has a fantastic network of contractors, designers, insurance agents, mortgage and finance experts, and much more.
I was not expecting the experience of buying a home to be so pleasant. Raziel clearly loves his work, the Bay Area, and his clients. He is highly respected by other realtors, is known for his in-​person offers, attention to detail, and his unique ability to welcome his clients into his lovely community of friends. Not only will you get to work with a top-​notch, smart, kind and dedicated relator, you will also get a home you adore and a new friend.

My husband and I were referred to Raziel by friends who had met him while searching for their home in Silicon Valley. They had very good things to say about him and recommended we contact Raziel because we were looking in the Burlingame south to Redwood City area and he was known as one of the expert agents for this area.
We have bought and sold various properties before, however this was not only our first time buying in California but also in the USA. We were aware our situation would be different than most local clients and we wanted to make sure we had an agent who was on top of all of the extra steps we needed to take in purchasing a home for the first time in the USA.
I met separately with Raziel for a mini interview and right from the start he asked all the right questions. Even though we had been through this process before, you always forget to mention important things like needs, wants and have-​to-​haves when looking for a home. Raziel asked the right questions to get all of that information from me so we didn’t miss a thing.
What I found great about my first meeting with him was that even though my husband wasn’t with me and I knew Raziel would probably have to go over everything again when he met with both my husband and I — I never felt as though I was inconveniencing him. He took the time to explain everything to me and answer all of my questions.
When it was time for both my husband and I to meet with Raziel he took the time and care to thoroughly ask more questions about what our needs were and what our budget was and what areas we were interested in. He was extremely transparent throughout the entire process. We asked so many questions because there were a lot of things that were new to this buying process for us.
Raziel explained very thoroughly to us his commission structure. Since we have purchased and sold homes before, we are very familiar with this structure and we had no problem with it at all. We appreciated that he didn’t just put a piece of paper in front of us to sign. He explained what it meant and asked if we had any questions about it.
After meeting with Raziel and figuring out we knew very little about the neighborhoods we were looking to buy in, he suggested we do a grand tour of the ones we wanted to focus on. He gave us a thorough run down of all the cities, the market and home values in the neighborhoods where our budget would fit. After the tour I felt even more confident that we had made the right choice with Raziel.
I felt that Raziel was very honest with us. We had a specific budget we wanted to keep within and he mentioned to us that there were a couple of areas where we probably wouldn’t be able to break into the market. I appreciated his honesty and in the long run we were not disappointed with someone telling us to ‘try’ to buy in an area we could not afford.
The timeframe from the day we met with Raziel to the day we put an offer on our new home was a couple of months. We had expected the process to take a lot longer simply because of our budget and our needs of being in specific areas with great schools.
When the house we finally bought popped up on the market in the White Oaks neighbourhood of San Carlos Raziel was quick to get us inside and worked directly with the selling agent so that we could make a decision quickly and confidently. Raziel is very connected in the industry and in the geographic area of Silicon Valley and he worked well with the seller’s agent. We felt that the communication with the sellers and their agent was excellent and personal and when we submitted our offer we felt very confident that it would be accepted.
Throughout all of this, Raziel was very patient with our unique situation of having to wait for specific paper work for our lender. He was also very knowledgable about certain things we needed to fill out, sign and check into. He worked directly with our lender and we were not surprised when we found out they knew each other and had worked together with other clients. That made us even more confident that we were being taken care of on both ends during this process.
We value relationships with agents very much and we value recommendations from our friends. This time we really lucked out that we met Raziel and that he is such a thorough and genuine agent. Even though we have only know Raziel a short time, I feel like he is now part of our family. Buying a home is such a personal process and one that can be very stressful. Throughout the entire process, Raziel always responded quickly, gave awesome recommendations and took a lot of the stress out of having such a unique and complex buying process.
We would highly recommend Raziel to anyone who is looking in the area. We can honestly say that because he is transparent, honest and reliable anyone who works with him will be taken care of.

My husband and I were referred to Raziel by multiple friends and co-​workers and we could not have been happier with his services. Buying a house is a big decision and Raziel was incredibly knowledgeable and thorough throughout the entire process. He had our best interest in mind from the very beginning and his attention to detail was commendable. Raziel truly made this process as easy and stress-​free as possible. He is an agent that genuinely cares about his clients and he goes above and beyond for them. After you close on your property you will not only have a new home but a new friend in Raziel. My husband and I endorse him wholeheartedly!

My husband and I were lucky enough to work with Raziel this year as we made the biggest financial decision of our lives — purchasing our first home.
I stumbled upon Raziel’s excellent and informative website while researching cities where we might want to move. After reading his glowing Unilocal reviews, I decided to reach out for his advice on a property, even though I wasn’t really ready to jump into the market just yet. Raziel responded quickly and honestly and did not pressure me in any way. He was generous with his time, even though I was upfront about not being ready to purchase anything at the moment.
A few months later when I was ready to jump into the market, there was no question that my husband and I were going to work with Raziel. We had a great meeting with him in which we did a tour of some potential neighborhoods. I felt Raziel really listened to what my husband and I wanted and he shared some honest feedback based on his extensive experience and expertise. He was transparent and upfront about how he gets paid, it seemed pretty standard to us. My husband and I had no qualms about making sure that he was properly compensated for his service and expertise.
To make a long story short, we eventually found the right home and Raziel was a dream to work with throughout the process. Home buying was a lot less stressful than I anticipated, and I attribute that to Raziel and the great team he works with. He is a genuinely nice person who takes a real interest in his clients. Communication was easy, he did a great job giving us reassurance calls and walking us through the process.
Even though our house has already closed, Raziel is still providing A++ service. He’s given me such great recommendations on everything from car repair to Thanksgiving pies to contractors to pediatricians!
I know reputation is everything to Raziel and I am happy to say that I would enthusiastically recommend him to friends and family who might be interested in purchasing in the Burlingame area.
Bottom line — Raziel cares about his clients, he cares about providing excellent service, and he is just a super super nice guy!

We interviewed a lot of potential real estate agents on the peninsula before electing to meet with him in person. I was further impressed with his knowledge of the market and how he conducts business.
However, we decided against working with him due to a very visceral, negative experience during our initial meeting. After spending an hour and 20 minutes with him and reviewing lots of papers, he drops the bomb on us: we need to sign a buyer’s agreement to work with him that includes a provision that we would make him whole on his commission if the seller’s agent decides not to offer an even split. What the xxxxx! It is a sellers market and he has the temerity to expect the buyer to keep him whole on his commission. Amazingly absurd and nefarious.
That’s the peninsula mentality for you. It’s all about the money.
I suppose this works for him given the all-​cash foreign buyers who have plenty of money and little understanding of this culture.
My recommendation is to find someone who is more interested in you then his commission.
We bought a lovely home with a wonderful agent without having to worry about HIS commission.

My uncle, who works for Coldwell Banker in San Diego, referred Raziel to me in 2012 when he learned that I was looking to buy a condominium in Burlingame. He said that Raziel is one of the best in the area based on what he knew. Today, as I’m reflecting back on my experience with Raziel, I couldn’t agree more because:
1. As the first time homebuyer whose family isn’t even from the US, I was not familiar with both the (super competitive Bay Area) market and the buying procedure. Raziel was able to walk me through the process in a way that was easy for me to understand, like step by step. I also felt very comfortable asking him questions because he always gave me thorough answers regardless of the communication format (i.e. email, phone call, face-​to-​face interaction).
2. When I was looking to buy, the inventory for condominium was very low and sometimes there was not anything to look at for months. However, Raziel was very attentive and always call to check in with me every once a while, or give me an update if anything popped up in the inventory, to make sure that I wouldn’t feel neglected. He also never «pushed» any place to me if I don’t feel comfortable and kept reminding me that patience is best (which I totally agree).
3. Raziel is very resourceful. Even though I’ve done a lot of research about the area and anything that has to do with buying a home (homeowner insurance, lender, etc), what I did not have is local network. As someone who grew up in Burlingame, Raziel really knows a lot of people and businesses that will match my needs. I ended up using the lender that he referred, and the homeowner insurance company that I picked s also from his reference as well.
I love my place very much and will happily stay here for many years to come… but if I ever think about moving or selling this place, Raziel will definitely my go-​to person.

It’s a tough market out there for a first time home buyer without all cash, especially in Burlingame, where it can be overwhelming, challenging and needless to say intimidating at times. My husband and I interviewed several agents before we found Raziel.
Raziel was so patient and honest with us as we went through the process of searching for homes, figuring out what compromises we were willing to make, placing bids on and finally purchasing our home. Raziel learned what was important to us, listened to what our needs were then brought us to properties we may not have found on our own. Raziel made the purchase fun and his expertise in negotiation left us confident through each step.
If I had to list all the qualities that a real estate agent should have it would be honest, informed, knowledgeable about locations, prompt, available, organized, personable, with stellar communication skills and well-​connected within their field. Raziel has all of these qualities. Don’t let his youthful looks fool you — He is passionate about his career, has complete awareness and knowledge of the properties on the market and those soon to be available, and always kept our best interest the forefront.
Raziel is extremely well networked into the local market and to other professionals — contractors, agents, home inspectors, etc. We tapped into many to help with various properties — all of his recommendations were top-​notch and were willing to bend over backwards to help meet our timelines. It’s clear that his integrity and impeccable communication has clearly earned him stripes within his field. Many agents we would see at open homes knew his name and sang his praises — which was critical when it came to negotiations with the sellers!
Having grown up in Burlingame, Raziel has been our one-​man welcoming committee to Burlingame. Even months after we moved into our new home, Raziel continues to make himself available to us to address questions as they arise… he even surprises us with local information and neighborhood treats (we are forever indebted for the introduction to «chocolate pizza»).
Raziel is professional, knows his business, follows through and treats you like a million bucks. I can’t imagine hiring anyone else in the future to represent us in a real estate transaction.
Thank you Raziel.