I recently purchased a pick-up and the previous owner didn’t have any keys to the cap on the back. I contacted Action Lock & Key to see if a key would be made. I spoke to Donna on the phone, who was both extremely friendly and helpful. Though she said they couldn’t guarantee the key would work, she would make it ahead of my arrival so I wouldn’t have to wait when I arrived! The best part, it was only going to be $ 10! When I did arrive about two days later, the key was waiting for me, and it worked perfectly! Though Donna had left for the day, the staff I did interact with upon my arrival was also extremely helpful, pleasant, and provided great service on some other keys I had made while at the shop. I highly recommend Action Lock & Key!
Brendan J.
Évaluation du lieu : 5 Burlington, MA
Had a very old lock on my front door that I didn’t even have a key for and they were able to suggest a cylinder that would replace it and rekeyed it to match my other doors too. Best of all, as I’m no locksmith, they were able to give me enough direction of how to install it properly without even seeing the entire lock/door. Thanks for the help!
Ben D.
Évaluation du lieu : 5 Portland, OR
I have used Action Lock & Key several times for various commercial projects. Each time, the guys and girls over there have been out-of-their-way friendly, helpful, and responsive in a way that really puts them head and shoulders above any other locksmithing company I have used(and there have been several of those). Twice now I have called Action Lock and Key to «fix» other locksmiths’ work, and now I go direct to AL&K every time. Spending time on the phone, exchanging emails, meeting at a time and location that is convenient for me… all of these things are standard practice at AL&K and earn them a 5-star endorsement from me.
Daniel M.
Évaluation du lieu : 3 Waltham, MA
I’ve used Action Lock three times at work and once at home for different locksmithing services. Have each time had prompt service that got it right the first time. It’s a professional locksmithing shop and can be just a bit overwhelming for the first time patron. However, the service personnel know their stuff and are good at explaining what they can or can’t do. Best to have a good idea of your needs befor stepping through their doors… it’ll help them as much as they’ll help you. Overall, a pretty good experience.