Richard Lewis, DMD

I’ve been wanting to write this review for the longest time. «Dr» Richard Lewis should not be trusted near anyone’s teeth. I needed a crown and ended up choosing him because he guarantees his crowns as long as he is still in practice. I ended up with one that was chipped and pain that was worse than what I had before the crown. For a year I went to every cleaning to ensure I qualified for the warranty. One day I come in and a newly hung sign says that crowns are only warranteed for 5 years. I mention his website and he claims it does not say that. I have a screenshot and to this day it STILL says it is warranteed until he is no longer in practice (which cant be too long anyways). On that same visit, he tells me that in order to get a new crown, I needed to get a number of procedures done. I dont need a better crown, just one that isnt chipped. When I refused, he had me sign a waiver absolving him of any responsibility if the crown needs replacing due to decay. Fine, whatever. Metlife covers it after 5 years anyways. This was when I started losing trust in him. This crowned tooth ended up needing a root canal which he is supposedly a specialist in. I went in for a consult and he says he cant do it and that he would refer me to someone else. I ended up finding one myself to take care of what he was unable to do ( Unilocal for Dr Allen A Nasseh). Finally, I decide to switch dentists. I ask to have my records transferred. The secretary tells me I will need to sign a release form and that it will cost $ 25 for her to duplicate records (which would take her up to 4 days to complete). I’m sorry but that is outrageous. I have had dental offices charge me a fee to transfer records but not for that amount. I ask if she could email me my xrays. Surely an email will not take that long. Nope, same fee applies because she is taking her time between patients to drag and drop the files into an email. Thanks but no thanks. Keep your records and cancel my next appointment.

I love going to the dentist! Dr. Lewis is an exceptional dentist and has a great staff. Everyone is always friendly and welcoming and I never have to wait past my appointment time. I found them about 5 years ago and have never and do not want to see anyone else. I just left today and my teeth feel and look g! reat.
I have also had a crown put in by him that could not have gone smoother. I had no problems with the temporary. He has also replaced quite a few of my older metal fillings and still not 1 issue with any of them.
Thank you all at Dr. Lewis’ office, you are the best

I have been going to Dr. Lewis for many years.
My root canal story is very different than the other reviewer. I had a bad experience with a root canal with a previous dentist, so they make me nervous. I had a root canal with Dr. Lewis, and had the pain pills ready for when the novocaine wore off. Guess what? I didn’t even need an aspirin. This was the most gentle, painless root canal possible.
You don’t feel rushed — he takes the time he needs to schedule a procedure. He takes pride in his work.

The worst care I have ever received in my Dental experience. Dr. Lewis botched the root canal enough that I had to have another root canal on the same tooth. In the middle of cleaning this root canal Dr, Lewis put a substance in the tooth causing me more pain than I have ever experienced in a dental chair. I literally jumped out of my chair. I would never recommend that anyone use Dr. Lewis. This was the worst most uncaring experience I have ever had. In addition, Dr. Lewis uses extremely outmoded methods and equipment and was prepared to use these methods on me — I am extremely thankful to have found a capable competent dentist and to have had the root canal corrected and the rest of my dental experience to date has been extremly better.

I moved to Boston 5 years ago and bounced around a few dentists. When my friend recommended Dr. Lewis highly, I made an appointment and was not sorry.
The whole staff is very friendly and made me feel comfortable. They did all the necessary x-​rays and explained what they were doing every step of the way. The dental hygienist is not rough and doesn’t mercilessly scrape at my gums/​teeth. Dr. Lewis is also very thorough and he recommended the water pick because I have a very bad habit of not flossing. This helped to make my mouth healthier.
No one likes going to the dentist but this is about as enjoyable an experience I could have!