Roche Bros

very disappointing first time shopping experience. have emailed them and have not had a response from them.
1. over priced
2. poor selection
3. bought a bag of grapes, when opened them found a lot of them were rotted
4. bought a red pepper. cut it open found it was rotted inside
5. poor arrangement of store
not going back

Clean store, good selection of deli and prepared meals. Very helpful butcher who took time to explain and answer my questions.

Worst experience ever I went to Roche Bros on a Thursday to order my mom a cake and waited almost an hour just to find out that they didn’t have the cake I ordered.

I come here only when I am feeling lazy to go to market basket or to stop and shop (lol). I find Roche brothers to be very expensive and I always feel like I’m spending way to much then I would at most places. The last few times we went I was looking through the fruits and I was very disappointed! I found grapes to be Brown and moldy and the blueberries were smoothed and look like they were sitting there for days! This is a super market and I feel like they should always have fresh fruit no matter what. I’m not one to complain much but I was very disappointed in the bad fruits. ;(
When I go I get small items like milk cheese and bread so I don’t spend a fortune all at once. I feel like this store could be better. The store itself is very clean and the location is perfect. Two minutes from the highway and right next to Michaels, Marshalls and Panera! All great places!!!
The Bread selection is not the best and the yogurt and cheese section they could have more varieties of. The bakery cakes are delicious but also pricey! I’d rather pay more at whole foods then here.

I never had a problem with Roche Bros– mostly I ordered catered foods and everything was nicely done and efficient. I was a downtown crossing today and bought some blue fish. I prepared it as always but couldn’t eat it. It probably arrived on Friday (Today is Tuesday) Very fishy and not edible, They have no business selling such old food! Shame on them!

I don’t like this location as much as the Quincy store but it’s still a good grocery store. I wasn’t happy that they had barely any berries in the summer. The rest of the produce looked good though. What stood out was the fresh fruit self serve bar. I saw a sign for a hot breakfast bar including waffles that sounded amazing. My favorite thing about Roche brothers is their muffins. They are huge and some of the best muffins I have ever tasted. I would shop there again next time I’m in Burlington.

Not a huge Roche Brothers fan. They charge a premium vs. other grocers (i.e. Shaws, not even talking Market Basket here) and yet they A) sell some crappy no-​taste pre-​sliced cheaper version of Land O’ Lakes white american cheese as if it were the real thing B) I ordered a lb of chicken salad for $ 8.99 and it was FULL of gristle C) french rolls and sub rolls were ancient and tasted bitter like preservative. Just carry local Fantini bread like Market Basket — its cheaper and much better!

This store is awesome. The food is fresh, the people are nice and the selections of organic and gluten free food are plentiful. Prices are in line with other conventional grocery stores. I love their sushi Wednesday specials, for 5 bucks, I get a generous tray of maki rolls. Sometimes if the sushi chef is there, he will even make it fresh for you. It’s always made the same day.
Parking can be tricky during the lunch and dinner hour when customers go to panera.

I love this store so very clean and well stocked, I use their home delivery all Winter and I’m very happy with them. Also it’s nice to be able to pick up your groceries there now too great feature ! The employees are so very friendly, thanks Roche for hiring such great help !

Really a mixed bag. I used to get home delivery from them, & everything was generally very good. Maybe once a bag of onions I had to throw out & once a head of lettuce that was kind of rotten. But that’s with maybe a couple of dozen of deliveries.
A few months ago I started going there in person. One time I got one of their «$ 5 buck cluck» cooked chickens, & was sick for a couple of weeks; salmonella I’d assume. The chicken seemed undercooked; & just kind of funky tasting.
I took the trouble to take the $ 5 chicken back, & at least the woman at the desk was apologetic. Then I went over to the deli dept., which now smelled bad. I mean, BAD, it reeked.
Today I went back (is it getting to the masochistic stage yet?), & the deli guy gave me crap, a couple of times. FIrst I didn’t have a #, even tho he wasn’t asking for #‘s, so I got a little paper # thing. But then my # had passed, I had #19, but he called #20, so there was a minor kerfluffle over that.
And all the other customers there seemed like elderly townie mutants. (Nothing against elders, I’m just being descriptive). It was very weird in there today. Way more than your average Shaw’s or Stop & Shop even. On the verge of turning into a suburban version of «The Night of the Living Dead» perhaps.
But then a very pretty blonde smiled at me in the check-​out line. It «made everything all better», hah. But, seriously, I suggest avoiding the deli dept., & going there (if at all) for some of the great sales they have on certain items. Like, a few weeks ago, Cabot 8 oz. cheese for $ 1.99 each. And lots more. I check out the prices on their website first.

Roche Bros home delivery used to be above and beyond any other home delivery but now they are terrible. Yesterday my delivery included green oranges and potatoes that were rotten to the point that one was reduced to liquid. When I called to complain the woman who took my call in the home delivery department said that she knew how bad the oranges were because she saw them when she was picking them for an order earlier in the day. When the manger called me today he said that I had to bring the item back to them because they couldn’t give me a credit over the phone.
I will be using Peapod from now on.

this store is so much neater than the market basket down the street. its a pretty decent store. just dont buy ANY prepared foods theyre horrible!

I used to come here a lot — it’s literally less than 0.2 miles away from where I live. The selection is good, almost every ordinary groceries item can be found here but it is very very expensive — aside from the sales items. I cannot discern a differences between the quality of produce here in comparison to H-​mart or Market Basket, but even for the same brand items, Roche Bros is about 30% higher than Market Basket. And the fruits and veggies sometimes looks very sad in comparison to H-mart’s, who has cheaper, wider selection, fresher and better produces. Now I hop another 2 miles away to hit up H-​mart and Market Basket in one go for groceries at fraction of the price.

Friendly employees, good selection!
They had real vanilla extract for short money. Real vanilla for baking is one of those annoyingly expensive things you don’t run out of very often, so when you do, it stings that much more. Big bottle for $ 9.00, pretty good!

Best deli, seafood and catering that you will find in any area supermarket chain. Family owned and operated for over 55 years. Operate by the Golden Rule and have some of the strictest standards when it comes to cleanliness. Freshest seafood that arrives 3 – 4 times weekly.
Just do it

Roche Brothers time and again prove why they are the premier grocery delivery service in the Boston area. They offer the freshest fruits and vegetables, an amazing variety of poultry, meat and seafood items and their selection of breads and deserts can’t be beat.
Delivery is always timely and within the established delivery window which is very important to their customers. Thankfully, Roche Brothers recognizes this and always delivers when they say they will. They’ve never failed me once.
I only use Roche Brothers and once you witness their professionalism, you would never consider patronizing any of the other cut rate grocery delivery services (Peapod).
I LOVE ROCHE BROTHERS !!!

Roche Brothers carries some brands that I can’t find at Shaw’s and Hannaford and that’s why I continue to stop by once or twice a month. The store is always extremely clean and the cashiers are friendly and much more presentable than some of their counterparts at other chains. Aside from those few brands I will continue to stick with Hannaford as their prices are much lower across the board.

I’ve been here twice. The first time I just picked up a few items from the produce section and it was fine. Strawberries were noticeably cheaper here but much larger in size. That was nice. Sushi was not very good. While fresh, it didn’t taste very fresh. Whole foods and Shaw’s maki rolls are much better, and these rolls were not cheap either. But when I saw their spread in the deli case and the fact that they have paninis, I made a mental note to come back in for lunch one day. Bad idea.
I went in for lunch today. First I perused the whole left side to see the offerings, then decided I would get a panini and apple for lunch, and bring home some of their pre-​made veggies. I then proceeded to wait 8 minutes to order the panini. There were like 10 people bumping around the open kitchen in front of me, but not one person working the massive, three-​sectioned deli at peak lunch time! Finally the 1 young guy working the deli let me order a panini. As soon as he threw it in the panini press he walked away. He began helping a customer then running all around the place.
I waited a while, then another guy came round and I asked him if he would scoop me some spaghetti squash and sweet potatoes while I waited. He was nice, but I thought it was really gross and unsanitary when he used his BARE HANDS to gather the dangling squash and put it into the container. I mean there was no hiding it, he saw me watching, I looked at him, he didn’t think much of it. I wouldn’t use my bare hands to serve food to my own mother, without at least assuring her that I had scrubbed them thoroughly. It’s really disgusting and I can’t eat that now, as I keep imagining all the things he may have been handling in the kitchen beforehand (raw chicken, beef, etc.).
Finally the other guy comes back, opens up the panini maker that is now smoking, and there is a burned black panini I have now waited over 20 minutes for. No apologies, no offer to make me another one and stay with it so it didn’t burn, barely even a shrug. I wasn’t angry, or rude, but I was really excited for a panini and I felt and looked defeated. I still can’t believe the guy didn’t even say anything. I really couldnt wait another 20 minutes for another burned panini, so I grabbed a cold, premade buffalo chicken wrap (only later to find out it tasted bland and unappetizing and ¾ of it ended up in the garbage) and checked out.
After this awful experience, I have only one piece of advice to the managers here. What’s the sense in making all this food and having all these people working in the store and kitchen, if there’s no one there to serve it so you can sell it? That’s bad business. You just wasted a panini, caused me to throw out food I paid for (why? I don’t even know why I bought that spaghetti squash after that), and lost a customer.

Roche Bros. is a cross between a Market Basket and a Whole Foods.
Like Whole Foods: The presentation of the meats, fish and produce makes them appetizing but they are not all organic and thus the price is less expensive. The service is polite, the place is clean and not too crowded. Most importantly is that they have olive bar.
Similar to Market Basket: The place is about the same size and they have your «everyday» products.
But unlike Market Basket:
— The customers aren’t nappy and homely
— The place isn’t jammed with displays in spots where they shouldn’t be
— You can easily get to the deli verses waiting in a huge line of old women ordering every type of salami behind the deli case
— They are a bit more expensive but it’s worth it to avoid the shite service and freak customers

Barney B: Hi, do you have XXX?
Meat Guy: What?
Barney B: Just calling to see if you have XXX — I called a few days ago and you had some in stock, but wanted to double check before I come in
Meat Guy: What? Yeah.
(In Meat Guy’s head: «Yeah dipshit, we have that — why the eff would you need to call»)
2 hours later:
Barney B: Hey meat guy — do you have anymore XXX, don’t see any.
Meat Guy: Nope.
Roche Bros: Fail