Dickey’s Barbecue Pit

My company has ordered from Dickey’s in Burnsville a couple of times now because everyone loves it so much! The food is great, the service is fast, the online ordering is super convenient, and the customer service has been fantastic! Their ribs, chicken, potatoes, and rolls are amazing! We’ve loved everything we ordered from them! They always communicate and ask questions when needed, they delivered a forgotten dish as soon as they realized it was not picked up, and on top of it gave us lots of coupons! We will definitely continue to order from them, it’s been a treat for our whole company!

The pulled pork sandwich is moist but lacks flavor. The ice cream machine is broken… again. upon sitting down at our table, we had to wipe off the chair and table ourselves as it still had food remnants lingering.
The eating utensil trays have not been cleaned in awhile add there are food particles under the almost out forks. At the supper rush, there were no large drink cup lids and we had to ask for those to be replenished.
The floors are strangely slippery and the bathroom floors even more so.
All in all the food is just average for the cost but the restaurant needs to be cleaned and needs more attention to detail.

Dickey’s BBQ is a good concept for a quick hot meal. The meat is slow roasted and very tender here. I am sure it is not organic or from local sources, but sometimes I have to stray. The boyfriend really loves this place, which seems to be a very manly restaurant (if there is such a thing!). The best meats here are the slow roasted beef brisket and the smoked turkey breast. There are a few different BBQ sauces to chose from that are full of flavor. Along with your plate or sandwich full of meat, one can order some sides. The only ones I have seen were fries, mac-​n-​cheese, coleslaw, salad and baked beans. The best part is the free soft serve for the kids (or adults) if you go inside!
Bonus-​Your birthday month you can get a free sandwich of choice if you enroll online in the big yellow cup club

Once in a while the food is OK here, but two times now in the past 3 months (since they began advertising that the store is under new mgmt) we’ve ordered a brisket sandwich that turns out to be nasty and full of fat … the last one was about ¼ meat and ¾ fat and burnt crunchy ends. They obviously need to better train their food servers/​meat trimmers. Service and food quality is very uneven here and seems to have gotten worse with new managment.
The Savage location is much better managed and the food is more consistently good, as is the service. We’ll head there from now on when we want some BBQ.

Good food, reasonable prices and free soft serve ice cream… nice!
Place is kept clean too and people are friendly. I’m glad I made the drive from Apple Valley.

What a dirty restaurant! Employees were very unprofessional, music was too loud and I ordered waffle fries with sandwich and all I got was crumby little pieces, maybe 2 actually waffles fries. What a joke of a business!

I can only give a one star because no one was around to take my order. I did finally see an employee walking in from the back door wiping his nose, but thankfully we were walking out. Also, the music was really loud, too loud.

I have always had a good experience when visiting this location. I always get the big bbq sandwich with pulled pork and a coleslaw topper. I get it without sauce and then take some sauce from the heated sauces they have sitting out, since I always get it to go and don’t want the bun to get soggy. The meat is always quality and very tender. I love the dinner rolls they have and usually get a couple to take home. I bet they’d be great with honey butter. I am not impressed with their sides so I’ve given up on those but it’s just as well, the big bbq sandwich lasts me two meals and I’d just waste the sides anyway.

Went to the Dickeys Dec 5^th at 5:30 to get some take out. I ordered two 2 meat platters. When I asked for ribs they said the people infront of me –a family of four– bought them all kind of blaming them. Then I asked when there would be more ribs he told me 8:30. So I asked for chicken instead of ribs– the girl said we don’t have any chicken left– 5:30 PM! on a wednesday! I said give me pulled pork then pork and brisket on both combo plates then. The guy asked what sides I wanted and as soon asI told him mac cheese he said it won’t be ready for at least 15 minutes. I told the girl chopping the brisket to cancel my order because they didn’t have anything I wanted. she said «OK». I left.
How can any place much less a chain be out of food on a Weds night at 5:30? I like Dickeys but the Burnsville one stinks!
So much for the New Management– I give a zero if I could.
PS I think I was in line in front of the other Dec 5 guys with the soggy fries and no entrée selections.

DICKEY’S BARBECUE PIT IN BURNSVILLE IS UNDER NEW MANAGEMENT!!!
That is what the signs said outside and all over the store.
I went in (being a HUGE Dickey’s bbq fan… HUGE!!! I HAVE LOVED DICKEYS SINCE I FIRST WENT IN TX… and having gone through 2 of their punchcards the first week that they were open) at 6:30 on Wednesday December 5^th. The first thing I noticed was the lack of customers — there were only 2 sitting eating — never a good sign during the dinner rush and something I had never seen at Dickey’s before. The place — even though empty — was a mess. Behind the counter was a tall young man and a girl with long hair. The girl with the long hair was playing (yes playing) with the bbq sauce on the food line. She casually told me and my friend «We are out of Barbecue Ribs and we are out of Barbecue Chicken.» I have NEVER experienced this before at ANY Dickey’s that I have been to — from Texas to Minnesota. I ordered the 2 meat combo of Brisket (their specialty) and smoked polish sausage. The tall gentleman brought out a brisket to slice and began slicing. The girl told him «no, you slice from the other end and at angles». WTF!!! BRISKET is their SPECIALTY and they put someone there who doesn’t know how to cut it??? He commenced to cut 2 slices from the tip end of the brisket (and not accross the grain like you are supposed to). He put the meat on the scale and then in my to-​go container. 2 small pieces of brisket! Seriously, only 2 and they were tiny! He then cut up the polish sausage and put it into the to go container for me. I ordered mac and cheese and fried okra (which I ALWAYS order there). The mac and cheese was given to me in a small container and that was only half full. I measured it out at home and had 3 tablespoons of mac and cheese. The fried okra portion was the smallest that I have ever received at Dickey’s. I had 11 pieces of okra. W T Acutal F??? The girl asked us if we would like sauce on the meat. We said yes and she put literally a teaspoon of sauce on the meat (thank God they have an area at the back to pack some sauce up in containers. The person with me ordered the smoked turkey, a ceasar salad and the waffle fries. I watched as the same girl put the fries in for 45 seconds to fry (yes, I timed it because at this point I was pretty much just logging info for my review and complaint). Needless to say, when she tried them they were soggy, white and cold. We paid our $ 21.00+ for this culinary abortion and I couldn’t help but notice that the staff had the audacity to put a «TIPS» cup out by the register (tacky as hell) with «Tips» written on it with a marker and a one dollar bill taped inside of it.
In eating the food, my friend threw the turkey away — but not till I tasted it. It was bland and flavorless — not smokey and juicy like it has been in the past and at EVERY other Dickey’s we have been to. The okra was good, what little bit of it there was. The mac and cheese was laughably small as was the caesar salad which came in the same small tub the mac and cheese came in — again, laughably small. The fries sucked due to employee incompetence. The brisket was tough because it was incorrectly sliced and the portion tiny. The sausage was good — as always, but with all the other SUCKY things about this meal, it was not enough to save it.
We gathered our to go bag and went over to get some of the free ice cream that Dickey’s is known for. There were no cones and no ice cream cups.
Under new management… «Shawn» someone as the sign says «invites us to try them again». Sorry Shawn, your new Dickey’s sucks.

Got the kids meal and couldn’t even finish it. They really feed you here. Hey I think the owner, Dave is the next col. Sanders. As I write this he’s out talking to the customers seeing what they need and listening to there stories. Everybody seems to be having a good time.

Dickey’s in Burnsville is very standard and average BBQ fare. This particular site though is very small and not good for a group and probably not good for a dinner rush at all. Not much in seating. The food was good, but the side choices were lacking — the fries were hard and tasteless and the okra was also bland — for the most part the sides were all bland. It was just okay and to average and so-​so to recommend. You do get free ice cream at the end of your meal if that is a plus for you!

YUMMERS! Great spot with WONDERFUL BBQ! While the meats are the stars, the varied sides are my favorite! The service is quick and the lines can get long if you hit it at the wrong time. The kids love the free ice cream. I love both sauces, but prefer the sweeter one. EXCELLENT sweet tea, which is a big deal for me when I’m eating southern BBQ.

My first visit to Dickey’s was last night. I decided to order the sliced brisket and the smoked turkey breast. I chose their green beans and bacon and the baked potato casserole as my two side dishes (their 2-​meat plate) which also came with a roll and pickles (although somehow the pickles never made it into my bag even though I specifically asked for them).
The staff behind the counter were very helpful and more than willing to answer any of my questions. Overall, I was impressed with the food. Having spent a fair amount of time living down in Louisiana I have always been a bit skeptical when it comes to what the Midwest deems as acceptable bbq. Dickey’s wasn’t too off the mark, especially for a chain-​restaurant, although for my own preference the brisket could have had a little more smokiness as well as the turkey. In fact, the turkey didn’t have much smoke flavor at all. However, on a positive note, both were very tender and juicy and sort of just fell apart when I tried to cut them with a plastic fork. The brisket had a nice char on the outside but the smoke ring penetration was negligible.
The two items I orderded as sides left me unimpressed but not regretful. The green beans and bacon didn’t have any bacon but I did find a few big pieces of smoked brisket that I suppose they substituted instead. And the baked potato casserole was just mashed potatoes with some cheddar cheese and green onions sprinkled on top. Both were tasty but not noteworthy.
The one negative, that was sort of a disappointed to me, was when I went there I really had my mind set on getting some ribs but when I walked in and saw all of the other tasty menu items behind the counter I opted for the 2-​meat plate in order to get a better idea of the food they offer. What disappointed me most was that when I asked if I could just order some ribs by themselves I was told that they only sell them as either a half-​rack or a full, which then also came with two sides, bread and pickles (for $ 12). Basically I was asking them if I could spend more money at their establishment but since I didn’t need all the «extras», $ 12 seemd a bit high, especially since all I wanted were the ribs.
All in all it was a good experience and I will return again as there are many other tasty items to choose from. I got a lot of food and spent less than $ 11 (including tax). Oh and yes, they have free ice cream and fountain soda refills as well. Perhpas I’ll do the ribs next time…

All I want are darn pickles! You advertise free pickles, but unlike Inver Grove Heights, they are behind the counter and have to ask for them. Boo. They would be 4 stars except for this. Truth in advertising!
Other than that, I went with two friends on a Saturday afternoon and it was empty when we walked in at 11:30, I ordered the 2 meat plate with pulled pork and brisket and the jalapeño beans and Caesar salad.
The beans are excellent, next time I go, I will order double beans and forget the Caesar, too much dressing for my liking. Not bad, but too much dressing.
The brisket was nice and juicy, but not too much flavor, I really couldn’t tell too much difference between the pork and the brisket, but the hot BBQ I put on top could have the reason because the meat was so darn juicy «That’s what she said»
I dipped the roll into the beans and it was spectacular, the beans were by far the best part of the meal. I got The Big Yellow Cup too, lots of pop for $ 2.25. Good stuff.
My friend got fried okra and I tried a piece, wonderful and the BBQ sausage piece I had was a perfect 10! He said the mac and cheese wasn’t creamy enough though. Too cheesy. He’s a Dallas guy though, so he knows his BBQ,
Overall, great service, and I even talked to the manager after wards, he said free pickles out on the counter would mean everyone takes too many. Ummm… You say free pickles, give me pickles!

Repeating other’s reviews, this is true southern barbecue with more vinegar based sauces. I can go either way on sauce-​I also enjoy the tomato/​molasses based sauces or Kansas City style. Famous Dave’s Rich and Sassy is my favorite thick sauce.
The meats here are tender and juicy-​the brisket in particular puts Famous Dave’s attempt to shame. It’s so tender and juicy, it practically melts in your mouth. The turkey breast and pulled pork are just as moist and flavorful.
I like that the sauces are kept in a warming bin, with ladles for serving. It’s much better to add warm sauce to your meat than room temperature toppings. The buttery yeast rolls are great, but some of the sides are just… meh. Avoid the Caesar salad, it’s too vinegary. The fried okra is okay, but it’s a huge portion. Baked potato casserole is just mashed potatoes topped with shredded cheddar and chopped green onions. Not bad, but I doubt it’s prepared fresh. Avoid the pecan pie-it’s flavorless. The free ice cream cones are a nice touch for the kiddies, but based on the absence of taste… they should be free.
To sum it up, you’re coming here for the meat. They know what they’re doing, so order with confidence.

We decided to try Dickey’s BBQ after seeing an advertisement in a savers magazine.
We ordered the 2 meat plate, with chopped brisket and turkey, with cesear salads, mac n cheese and waffle fries as sides.
The not so good: The food has no seasoning. Everything was very bland, just like these Minnesotans like it i guess. But while edible, certainly didn’t rouse any tastebuds.
The good: the place is clean, well maintained, they use reusable/​sustainable cups and they have free soft serve.
Probably won’t go back it just didn’t do for me, even with the sauce. I’ll go back to famous dave’s for sure.

The first time I went to Dickeys BBQ was the second day it opened. Man
you couldn’t sit down! I ordered ½lb of Brisket, ½ rack of ribs plus two
sides and I went on my way to work. I found the ribs had no smoke on
them and the Brisket was chewy. BUT I remember the manager say call
him weather it’s good or bad. I called the manager about the quality and
he told me to identify myself the next time I visited. So I went back there
today 9÷22÷2010 but he wasn’t there. So my wife and I ordered our food. I
ordered the same thing I did the last time. WOW big difference. Brisket
was soo tender and the Ribs were nicely smoked in hickory and well
seasoned. With the brisket, all I could could taste was the well balance
between the beef and the hickory smoke. I was so stuffed. I felt like I got
alot of food for the money. You get a free pickle which is huge and free
ice-​cream! I am partial to Texas style BBQ which is all about the beef!
The brisket per pound here is 11 dollars. From all the menus I have
collected from from BBQ restaurants across the country, it ranges
between 15 – 20 dollars per pound. Two managers came to our table
to ask how the food was. The manager that I spoke with on the
phone was not here today but I did explain my first experience to the
other managers. They definitely made up for the first experience. I
am VERY satisfied. I know that getting ready for a grand opening
ALOT of work and very stressful trying to handle huge crowds. They
have 3 or 4 tomato based sauces ranging from house style, sweet
and a spicy style. I am a purest so I like my BBQ sauce on the side
which you can order that way. I am really glad that we have more
options now for BBQ and Dickeys, I personally welcome you to our
community and I have already recommended this restaurant to my
friends and family and they have already enjoyed it and felt like they
got alot of food as well. I would definitely say this is a family friendly
establishment and they have free ice cream! You can keep the kids
busy with the free self serve ice-​cream while you enjoy the great BBQ!
Thanks to a great management team I have some really good left
overs to bring to work tomorrow. Gonna be smellin good in the break
room and I’m not sharin!

Dickey’s is a delicious little treat in a strip mall of Burnsville (but then again what isn’t in a strip mall in Burnsville/​Apple Valley)
Upon entering, you stand in line (which can get long at dinner time) order your food, and follow it as it is prepped down the line. There are a multitude of meat options and sides for anyone… (I assumed vegetarians wouldn’t be entering the premises) The prices are around $ 10 – 11 for the healthily sized platters, and less for the sandwiches. The food was good overall. I tried the ribs (mmmm), brisket (good), mashed potato casserole (delicious), fried okra (meh, just made us wish we had jalapeño poppers…), potato salad (ok), and jalapeño beans (aight).
Overall, it was a good change of pace and I will definitely come back for more.

This chain BBQ joint just popped up in the strip mall next to the Traveler’s Trail Cub Foods. I’ve only been once, but I was pleasantly surprised with the dining experience.
Things I liked…
1. Price — super reasonable. This is the perfect family dinner spot. I had a Lil’ Hoagie ($ 3) with my choice of meat (southern pulled pork, chopped brisket, sliced beef brisket, virginia style ham, turkey breast, chicken breast, polish sausage, spicy hot links or pork ribs). Add in two sides for $ 2 and you can choose from waffle fries, fried okra, jalapeño beans, mac & cheese… the list goes on.
2. FREE soft serve ice cream and pickles (BIG jumbo pickles). Who doesn’t love free stuff?
3. Customer service was excellent. The manager personally greeted each table and even cleared the tables — which is rare at an order-​at-​the-​counter, fast food style joint. He also handed out punch cards and discount coupons for future visits.
4. All drink cups are eco-​friendly — big, yellow (kinda cute) recycleable, disher washer safe ones. Yay for no styrofoam! More places should do this.
In summary, the food isn’t rock-​your-​world amazing, but it’s good and definitely on par with Famous Dave’s for a much cheaper price.
Final note (this is getting long) — they even have lots of family pack options that seem really reasonable. For example, $ 28 feeds 4 – 6 and buys you 2 meats (1 lb. each), 3 sides (1 pint each), plus 6 rolls and BBQ sauce. Who wants to picnic?!