The people at the store are very knowledgeable about woodworking and they are more than happy to strike up a convorsation with you. They are a big chain but it feels like you are in a local ma and pa shop. They do have very wood sales every now and then and have got more hardware and tools then I can shake a stick at(they sell those too) This is a big store too, its like a video store for wood geeks. They have a good selection of exotic woods and they love to give their own reviews. love it!