The Home Depot

I recently went in to look into prices for some windows to see if I could get a better qoute then another local window dealer. I had a few custom size windows that seemed to throw the staff for a loop. Not only did the not bother to look into options in other brands that they sold they continued to try to sell me on a larger window that fit their sizing needs not my own. I found the sales person to be rude and generally ignorant of his products and warranties. Energy star codes and u factor requirement for this year have changed and he wasn’t able to tell me if his products even met those standards or what the new codes were. I am not sure why I bothered to check to see if the box stores have gotten any better with selling windows.

While I usually shop at Lowe’s if I’m in Burton, (Lowe’s is directly across the street) I have to say that the times that I have shopped at this Home Depot, I have been impressed.
For one, the customer service is much better than the nearby Lowe’s. I’ve usually wound up at Home Depot because I couldn’t get what I wanted at Lowe’s or simply couldn’t get anyone to locate it for me or answer a simple question. I was impressed with them when they let us get whatever size piece of wood cut to order to install a railing in the basement, as opposed to Lowe’s, who told us they «couldn’t cut it to specification.» Huh? Baffled by that answer, we went across the street to HD and have been back several times for everything from space heaters and lighting to lumber.
Prices are fairly competitive on most items and I believe they will match any competitor’s price for the same item. Plus, the customer service is great. I never wander around the store looking for someone to help like I do at Lowe’s.

Shopped here needing a dryer. Installation and removal of the old gas dryer was properly priced — $ 70.00. Lowes across the street wanted $ 140! Unfortunately, the selection of dryers was very limited to I was not able to make my purchase at Home Depot.

I’m lucky in that I have all three major home improvement stores within minutes of my home. This Home Depot was the first in my area and so it it ‘my’ Home Depot.
Compares to the other Home Depots I have been in this one is more cramped and dungy feeling than the rest, but still an overall decent store.
I made a purchase for my wife as an anniversary gift only to find it broken when we got home, so back to the store.
Tamera the girl working at Customer Service was one of the most rude and obnoxiousness people I have experienced in a long time. It is amazing how one employee can ruin a complete buying experience, but she has that ability!