Chili’s Grill & Bar

Service has really suffered at this Chilis. The manager was less than helpful when we were concerned about our food taking more than 45 minutes to enjoy. Then once the food finally arrived it was cold. Terrible!

I often feel a little «basic» when I eat at chain restaurants, but the fact that this Chili’s was in the same shopping area as my hotel (no, I don’t sleep in shopping centers… there was a hotel *next to* the shopping center!), it was an easy walk and I knew they have a few vegetarian things on the menu. I ordered the veggie burger, which was okay after I discarded the enormous bun. A few things I liked: the food was fresh and delivered quickly, and the fried pickles are a tasty novelty. On the other hand: seriously, you need a screen on the table to add to your order or look at the menu items? I did NOT like the fact that there was an ordering device on the table, and turned it away from me during the meal. Too much of an invasion of my personal space to relax with a meal. I’m sure some people love it, but I am not a fan.

Awful, the best part of our meal was the server and the chips. We were seated right away and greeted promptly by our server. My wife had the guacamole turkey burger and I had the pork fajitas. The fajitas were good, but you could tell my wife’s turkey burger was a frozen patty. It was terrible. Also, the lady that was hacking up a lung in the booth across from us completely grossed us out. Most likely won’t be back unless we stop for a drink and the chips and salsa.

Angela was great, she was very nice an prompt with our food an drinks. As for the manager Tony he had interest in everyone meal but this one black guy me in the Restraunt who was on a business trip to the Butler area. I will never come to this establishment again in the U.S. I feel Sorry for you Chilli’s for hiring managers like this!
Good Bye

Order too many appetizers asked for a to go box for them. Once we got the to go boxes we were waiting for our entrée. The manager decided to come up and start questions us on our intent, stating we were attempting to walk out on the bill. Snatched up our to go boxes and said we couldn’t have them. I told him we weren’t trying to walk out on the bill and I didn’t know why he thought that and asked for the the boxes back where he threw them at me and started saying racist slurs while he stormed off. Me and my friend had no idea what just happened and agreed we would never go back

Use to enjoy going here but the service keeps getting worse as well as the wait for food.

the food was just ok. My salad was way too cold. It felt like it had been plated the day before.
I am not at all a fan of the new Ziosks. I felt like because of it, I saw my waitress less. While it seemed convenient to pay $ 1 for my kid to play video games, it actually destroyed my dinner experience. I felt like I was eating alone because she was consumed by the tv screen. If I wanted a fast food experience, or a Sheetz MTO experience, I would have gone there. I work very hard to raise a child today who knows how to socialize and doesn’t have to play on my smart phone when we are in public in order to behave. Chili’s makes this more difficult to do so.
I don’t plan on returning any time soon. If I do, I will make sure to ask the hostess to remove my Ziosk before we even get to the table. If I were a waitress, I wouldn’t want to work at a place that had this.
bad call Chili’s!

Went for lunch today. We had the margherita flatbread, boneless wings, artichoke spinach dip and chips, and sliders. The chips were over salted, the flatbread was over priced for what it is (think Flatout Bread brand pizzas), and the boneless wings were super market quality. The atmosphere was… o.k. It’s not a place I would go back to, but if an out-​of-​town friend suggested it I might suggest other places in Butler first.
The sliders were good and well prepared and the artichoke spinach dip was good. The service was a little invasive and insincere. All together the experience was just «o.k.» It’s not really a great value, which might explain pushing the coupon that comes with your check. If it were 2/​3rds the price it might justify the expense.

Great Food and Great Service! Although, if you come on a Friday night, be prepared for a 30 minute wait.