While my order came out quickly and was fresh and hot, the person behind me seemed to have had an issue with his order. He received part of his order and was told by the gentleman behind the counter that he would bring the rest of his order out to him in the dining room. As time went by, I saw this customer go to the counter and wait just to return to his without speaking with anyone. After a few minutes, he goes back to the counter and returns with condiments(butter, jelly, honey sauce) as sometimes they forget to ask if you want them. Some time goes by and the customer again goes to the counter, this time asking about his missing items. The lady behind the counter said she saw part of the bucket of chicken there but did not know why it was there and returned it to the bin. In short, it seems today I did not catch the staff at its best and they were easily distracted.