This place is dirty, unorganized and staff is not friendly. A group and I took our children here for the day(it was freezing out, and kids had cabin fever). The staff that checked us knew that we were all new and gave us no guidance. We wondered into one pool area for 5 minutes and was told we needed to go to secondary pool area. When we got to second area a class was going on.(which was on the schedule, we didn’t receive). We were told local high school was practicing there. My esp was down I didn’t know that when I called 5 hrs prior to our arrival, and neither did the desk staff. Staff argued with me about the schedule which I informed him we were new to their facility. The basketball handler told the girl helping me, that if I didn’t like the ball we got«tough». Good customer service !!! Don’t waist your time go to grove city or another gym !
Darren O.
Évaluation du lieu : 1 Butler, PA
Over priced! Also partner and I were told not to hold hands .We are a male gay couple about to marry. The YMCA«Christian» attitude turned us off. We are gay Christians and left the Y .and joined Planet fitness that has a much friendlier and open-minded and tolerant staff.
Kate L.
Évaluation du lieu : 1 Herndon, VA
What a massive disappointment. We are new to the area. I called ahead and was told that we could try out the facility with a one day guest pass before signing up. We get there and I had to pay for us. Ok, no problem. My kids are beyond excited to swim after the awful winter we have had. Then, I’m told that the kids all have to pass a swim test to play in the pool, even if I’m sitting in there with them. My three older daughters passed it just fine. My son, however, doggy paddled and was failed for it. They said unless he could free style swim a lap that he wasn’t allowed to pass. Incredulous. It was heart breaking to have to make all of them leave because my 7 year old couldn’t pass their swim test. I thought it was the YMCA not the Olympics. So, I paid to watch my kids cry. Thanks for that. I won’t be back and I certainly won’t be donating.