I was in the cabin which William Overstreet commented. I am blown away of how horrible the staff has acted. We showed up for a good get away weekend and ended up having a terrible experience at this resort. The place seemed nice until you noticed used condoms beside the hot tube which we have pictures. The downstairs door would shut but would not lock. We did not spend hardly anytime inside of the cabin and cleaned everything above and beyond what was expected. All of the guest are adults and hold high positions in our community. After memorial day weekend william was charged over 300 dollars for a broken couch that was definitely not broken when we left the cabin. William actually asked if I have to pay I want the couch. He was told that the couch had been removed any torn apart. I am beside myself of the level of ridiculousness in this. I am only stating this to try and help anyone who wants to get away for the weekend. have yourself the headache and money. Find a different resort
William O.
Évaluation du lieu : 1 Cookeville, TN
Where to start. We rented a one of Eagle Coves larger cabins(on May 18th) to accommodate our 12 guest. We arrived and unpacked and walked around the cabin. On opening the Hot Tub we noticed that it was scummy and not clean and as we set the cap back down we noticed there was a used condom laying on the deck beside the hot tub(pictured below). This was very disgusting but far from the worst thing to happen on the trip. We spent the rest of the night outside on the deck and in the parking lot playing games. In the morning we took the trash out and did all of the required things that were asked of us. We even went as far to pick up cigarette butts away from around our cabin to leave it as nice or better than it was when we arrived. We checked out and here is where the theft happens. 10 days later(the day after Memorial day): I noticed a charge on my card for $ 350. I thought there had been some kind of mistake. I called and informed the staff of who I was and was immediately yelled at with bad language saying that we had broken a couch. We were never in the cabin and no one in the party even sat on the couch in question. I told the staff this and she laughed at me and said she should have charged me more. The lady said that they had to remove the couch after we left. I asked if she had try to contact me and she said that she called and sent a letter. (Today it is June 19th, a full month since, I still do not have a letter from anyone at Eagle Cove and have pulled my call history from Verizon and there is no record from anyone calling me from the Byrdstown area. I still have the records if there are any questions — I WASNEVERNOTIFIEDTHATMYCARDWASGOINGTOBECHARGED) Totally crushed by the conversation I spent the rest of the day calling and asking everyone in the party. Everyone confirmed that there was no one ever on the couch and I have written statements from over half of them(I was going to pursue in court but decided against it). My mother was in the area and dropped by the resort and started asking questions. She ran into the head of the cleaning department. She asked if she had noticed anything after we left.(We have the conversation recorded and saved if there are any questions). She said that they did not remove the couch until after Memorial Day 10 days after we left. To make a long story short NEVERVISITTHISPLACE! They are unprofessional, lieing thief’s. I had to cancel my card and change all of my bills not to mention dealing with going through all of my friends and getting statements for something we did not do. I am reporting them to the BBB and everyone else so they can not do the same thing to someone else(and so is everyone that was in our party). The staff(lady I spoke with) there should be fired. Everyone in our party is in our mid 30’s and business owners, engineers and teachers. We are respectable upstanding people. We will continue to tell everyone we come in contact with about this TERRIBLEEXPERIENCE. DONOTVISITTHISPLACE!
Allen A.
Évaluation du lieu : 4 Castro Valley, CA
Dog friendly!!! We have stayed here a couple times, each time in the little foot cabins. They are very clean and well maintained. The TVs are from about 1987 and are the size of a lunch box but at least they have dish. There is no wifi in the cabins but it is one of the few places in the area were you can get 3G reception(verizon). The boats are ridiculously expensive to rent but you can sometimes talk them down. A ski boat ran us about half price of the $ 320 per day that was posted on their website. There isn’t much to do in the area besides fish/boat or go to antique stores. The Dixie Café has live music on Fri/Sat but you have to show up already boozie since the whole area is dry. If you are okay to hang with locals then just grap yourself a six pack and get yourself a parking spot behind the shell gas station. You will know where to go if you look for the crowd of pickup trucks and daisy dukes.
Tonya O.
Évaluation du lieu : 3 Nashville, TN
I stayed at the Eagle Cove Resort for a weekend with 12 other ladies for a «Glamping» weekend. While I’d love to share with you all the fun we had, this review is for the location, not the event. The cabins are nice and well-kept. There was no visible signs of wear, and everything was in good condition. I slept on an air mattress, so I can’t speak for the beds, but I would suggest bringing your own pillow, because the pillows are more like little bags of fluff. As a group, we reserved 2 of the Littlefoot cabins. I heard mention among the group that we could have gotten a chalet to fit all of us for around the same price, but we would have had to speak to a manager, however the office was closed when we arrived. It would have been nice if this had been offered to us so that we didn’t have to split up our group. Also, we got a deal through one of the online coupon/discount sites which made the price much more reasonable. I don’t think I would feel like I had gotten a good deal for the full price amount. There’s not much to do in the area. We drove 30 minutes to tour a winery, and another 30 minutes to visit a Mennonite village. If you’re looking for a complete get away, then Eagle Cove is the place for you. It’s out in the middle of nowhere and has a beautiful view of the lake.