Able Glass & Mirror

OMG! SAVE YOURSELF!!! I WISH I would have read the reviews on Unilocal for this store before I hired them
For my job. Not only was there work sloppy, but it was done incorrectly. The doors would NOT close! I called to have the glass fixed and was yelled at by the owner. The owner behaves like a thug! He was so rude. I tried everything in my power to stay calm.
You would probably do a better job trying to install a shower glass door yourself, plus you would save the money in the end.
STAY AWAY FROM
ABLE GLASS!!!

STAY AWAY FROM ABLE!!!
This place is the worst. Poor workmanship, Scott is absolutely belligerent and has no sense of taking ownership of his work or servicing customers. He argues and yells and tries to bully you — what a jerk.
Gregory’s review was the EXACT same experience I had and I am so sorry I hadn’t read it ahead of time. I won’t belabor the point but they don’t know how to measure or install frame less glass shower enclosures. Run away and dont look back.

WARNING — Looking into a frameless glass shower enclosure? DON’T WASTE TIME WITH ABLE GLASS & MIRROR! Unfortunately, we took the recommendation of our general contractor & got burned by Able Glass & Mirror owner, Scott Kuenzel. Kuenzel is a slick hustler in the worst way and knows nothing about the installation of frameless shower enclosures. He is dishonest and will sell you by showing you beautiful pictures, but has no idea how to measure for or install a frameless glass shower enclosure.
IMPORTANT — according to NJ’s license verification web site below, neither Able nor Keunzel are a Licensed Home Improvement Contractor as required under NJ Home Improvement Laws
. The annual license costs about $ 70 & the usual reason for NOT obtaining a NJ Home Improvement Contractor’s License is the Liability & Workers Comp Ins requirement. Kuenzel offered neither to us.
To save you from having to read all the details below, I will stop here to highly recommend that you contact one of the following companies to install your frameless glass shower enclosure, all of whom are very professional and extremely knowledgable people who, unlike Mr. Kuenzel, care and deliver excellent customer service:
DETAILS: After our general contractor attempted to install a Vigo glass enclosure (HUGE ERROR ON OUR PART) we decided to have a glass company install a custom enclosure. We contacted Elliott Glass and, because of our GC’s recommendation, Able Glass. Elliott was very busy and would have taken a week to come for an estimate, but Kuenzel came right over on 4÷3÷15, wrote up the estimate and asked for a 50% deposit or $ 1,150 which we gave him. He said the fabrication of materials would take 7 to 10 business days and he would call once they came in to schedule to work. After 2 weeks passed, I called to check in with Kuenzel for an update. When I called him, he snapped curtly «I told you I would call you when the glass came in. Why are you calling me??» I explained that I was simply calling to follow up. He made some rude comment and hung up (this should have been our 2^nd clue).
The following Monday, April 20, 2915, Kuenzel calls our house number at 7:05 am to say he can come in an hour to install the shower enclosure. Foolishly, we agreed. When his «guys» were done (not finished, though as you will read below), they told us to leave to door open and not to use the shower for 48 hours. Then, the «guys» said they couldn’t leave until I have them a check for the $ 1,150.00 balance. I gave them a post-​dated check dated 2 days out for two reasons: 1. The call at 7:05 am to «schedule» the work without notice; and, 2. We couldn’t test the shower for 2 days to see if it was installed. Kuenzel called within 3 minutes after his «guys» left and indignantly demanded a check dated today. Stupidly, I caved and gave his «guys» a replacement check dated ⁴⁄₂₀.
Two days later, we closed the shower door to discover that it would not close properly. It made contact with the side panel at the top, but there was a ½″ gap at the bottom. I call Kuenzel and he acted annoyed at my calling him. He said he’d send his «guys.» I said I didn’t want his «guys,» I wanted him as the owner of the company to come look at the installation. He became agitated and said he couldn’t come for 2 or 3 weeks and said his «guys» would come to make adjustments.
His «guys» came, looked at shower door and then asked ME what’s wrong with the installation and what I wanted them to do about it!!! WOW! If I hadn’t caught on to these Kuenzel and his «guys» before this point, this one floored me. Here I am the homeowner being expected to give Kuenzel’s «guys» instructions on how to install their product!
Did I mention their work product? Not only do they lack the knowledge and skills to install a frameless glass shower enclosure, their work is careless and sloppy, too. After they left the second time, I found the headliner piece that should have been inserted in the underside of the headliner rail on my bed, and the glass door and side panels were smeared with clear silicone and looked like hell. On top of that, the shower leaked large quantities of water through the door seals (I expect a frameless to realistically leak small amounts) and the door seals started peeking away from the door edges.
But here’s the worst part of all. When my wife and I called Kuenzel to ask him again to come to our house and look at the installation, can you guess what he did? He started screaming at my wife in the phone saying, «What’s wrong with you people??? I told you ‘I stand behind my work’ and I will send my „guys“ again!!!»
The problem is neither Kuenzel nor his «guys» know the first thing about frameless glass shower enclosure installation.
And, Kuenzel, you are an empty-​headed coward who thinks he can bully his way through anything