Jump N’ Jam Playland

It’s a nice size place with several bounce houses. The overall feel of the place lacks real atmosphere. Of coarse kids don’t care. All they want is to play. It’s a clean place and would bring my kids back. They can do better. I do think the employees were gonna end their life out if sheer boredom. It’s the atmosphere. Like a traveling carnival.

First time coming here and imust say it was very fun. I brought my nephews, niece and 3 year old son. This place is very big and has a lot of different bouncy houses. I even went in myself. the only thing ican complain about is the staff. The obviously ddnt know the rules as iasked one lady if iwould be able to get in. She said of course because ihave a small child. So as I’m in there, the manager tells me I cant. Saying im to big for it. When she walked away the same lady that told me to go in tells me to just go ahead. Also they ddnt have family size pizzas. I mean cmon who dsnt have pizza

This place deserves no stars. Had my baby party there and the service sucks. I called to make the final payment in which they were supposed to call and confirm with me and never did. When I called to make sure I still had the date the person on the phone had an attitude. I tried to order more food but she couldn’t hear anything and hung up. The day of the party we tried to order more but they dont have food they actually order from beggars and have it delivered which is the dumbest but whatever. They had a bunch of teenagers at the front desk who need to learn about customer service and how to be presentable. The water fountain which is a ice mountain water dispenser had a top from something floating in it along with paper and when they were told they said it was nothing they can do about it we can just buy water bottles. I purchased ballons from the facility and the cheap tape they used caused the balloons to float to the ceiling and I was told that it was my fault. They had a girl at the concession stand that acted as if she didn’t want to be bothered. So at the end I would never come to this place nor would I recommend it to anyone and I will be reporting them to the BBB. They better work on customer service and learn to really work with the public otherwise the place won’t last.

After all the bad reviews I worried about having my son’s birthday party here. But he had a great time. Everything was organized when I checked it they gave me an outline of the party. My son loved spiderman he jumped and played with the kids and singed happy birthday to him. We had our party on a Saturday and it wasnt to crazy. The staff did a great job thank you!

I have never been here before, but the kids were having such a wonderful time. It is big enough for a five year old birthday party. Staff was friendly and played with the kids. They played good music for the kids. The only problem I have… it was hard to find. They should really consider putting a big sign on the corner where its not hidden by trees. But overall it was good experience.

The concept is nice, but the customer service and organization of the actual company is horrible. I waited in line for 10 mins before someone acknowledged me and my party. Furthermore, someone gifted me a groupon (I dont have a groupon account) and they wouldn’t honor it because I had to open it in the app, and told the person who bought the groupon that they never honor groupons and that everyone who buys them can never use them, and has the same problem. Bottom line, its a joke because whether or not you use the groupon voucher, groupon still sends them a check for the sales. If ur paying cash, cool, but the groupon bit is a complete joke. The staff don’t seem to know what they are doing. Overall the experience qas not a good one and I would not recommend this place to anyone.

Good concept and location, however, poorly organized. The speaker and DJ were too loud the concessions very expensive, $ 1 for Wildwood can pop, $ 2 for mini bag of popcorn. We went for a friends birthday party, the staff did not appear to know that our birthday party host ordered hot dogs thus after seating all the children they had to wait over 30 min for luke warm hot dogs. Last, while the company host was nice, she was nowhere to be found when it was time to clear the tables. Would love to rate this place higher as we really need more kid friendly places in this area, however, they will have to get better organized and give better service.

I had my son 1^st birthday party here!!! The concept is really great for all ages… I dislike the location… It’s in the cut… The service sucks,. The owners suck even more. U can’t put tape on there walls… So if u have decorations that requires tape. U can’t use it… The owners be lurking around like creeps… black folks just don’t know how to run a professional environment… N they are expensive. So pass this place up.

Would never recommend! Pick-​up drivers drove over my neighbors backyard grass with sprinkler system. Jumpie smelled and was dirty. Asked for a small return for the inconvenience and was thrown «policy» talk that they could not do that.

I had one of those, «What a great concept, I should’ve thought of this!», moments. Imagine a child’s dream, brightly lit, tons of color and huge bouncy houses. That’s exactly what you get, your kids will go nuts! I brought my one and a half year old and he had so much fun. From bouncing in the houses, to dancing to the kid appropriate music, and playing on the arcade games everything was fun for him. I was able to buy socks to run and play with him since this was a solo trip, I highly recommend this play place, a big and nice change from crowded chuck e cheese… Great Job Jump N Jam!