Pete’s Fresh Market

I tried to return a bag of sugar which I had a receipt for, the manager at customer service desk barely asked could he help me because he was too busy munching on something, he took an extral long time looking over receipt, finally another associate came over looked over the receipt and said this was bought on August 31^st today is Sept. 11, we have a 72 hr return policy its on the receipt! I’ve never heard of this nonsense! The sugar was unopened, I had my receipt, they were RUDE!!! This is why I had don’t like these type of stores, they think they can treat customers any way they want! I will not shop here again

Petes should take the fresh out there name.
I bought Petes brand hot dog buns on Friday (7÷21÷15) opened it up Sunday (7÷23÷15) to eat to find nothing but mold. Sticker said packed on ⁷⁄₁₈ and to sell by ⁷⁄₂₆. Here’s a list of issues I had,
1. When I called Sunday to let them know about the problem, MARTHA, gave me a hard time about a receipt. Yes I hold onto receipts like most people on higher values transactions. But if she would have been more proactive she could have asked if I was a Petes market «fresh?» Card holder. I went online and was able to track down purchase within the last month.
2. After taking the buns to customer service I went to the bakery dept to purchase regular brand bread/​buns from a outside vendor. I was curious and checked the buns on the shelves of the one I just returned to find 3 packages to have disgusting mold. One of the packages said sell by 8÷20÷2015 and i was in there Monday 8÷24÷2015.
3. This is not the first to see mold. In the summer I witnessed employees near the bin where strawberries were displayed, opening the containers and picking the molded strawberries throwing those out and closing them back up and back on the shelve.
I spoke with one of the managers and he was kind. I believe he was upset with the situation and spoke to a associate in bakery about the issue.
PLEASE TRAIN YOUR EMPLOYEES TO HAVE BETTER QUALITY CONTROL AWARENESS!!!
I will NOT shop there ever!!!

They corrected the problem. I will continue to shop there They have great produce.

Produce is always super fresh! Employees are very helpful and friendly.

This is a great place to shop for groceries. The produce department always looks stocked and clean. It feels like the staff really cares about the items. Employees are always walking around taking out the bad produce and straightening up. It doesn’t matter what day of the week you visit or even how busy they are.
The deli seems to always have customers but they are great at getting to you quickly. It seems when you shop in an atmosphere such as this, customers are more pleasant. Taller people asking you if they can reach something that you can’t. People offering you their shopping cart of they see you need one, too.

I love Pete’s Fresh Produce. They always have the best produce in the area. I just moved here and Pete’s is the only grocery store to provide me with the level of customer service they you come to expect from a grocery chain. The workers are always helpful. They always go above and beyond to help. I just tried this new delivery service in the area called, ShopSmart. They delivered my groceries from Pete’s in like 45 mins. My delivery driver was so nice that he even offered to put my groceries up for me. I definitely recommend this delivery service. And if it wasn’t for the great customer service Pete’s associates has I would not be back in a grocery store. I love both services and will definitely be returning.

Today was my 1^st visit.
Well stocked, great variety, CLEAN.
Prices comparable to other stores in the area.
Helpful staff, EVERYWHERE, on a busy Sunday.
I was very impressed & will shop again.

I don’t know who I’m looking at but, this guy is running this store like a sir. Directing cart traffic, talking to customers, answering the phone, controlling staff ALL from one spot! It’s very inspiring. Multitasking wizard!

I had a bad experience with one of the baggers who was bringiing in carts. I borrowed one of his carts to go to Shark’s that was next door to them. Because I had a lot of bags with me. He chased me down to their parking lot, and threw my $ 60 groceries across their parking lot, in front of the other customers that was at Shark’s. I yelled at him, threatening him that I was going to tell his supervisor on him, for throwing my stuff on the ground, and swearing at me in which I did. I go in to speak to the front end manager and his assistant, they apologized to me for what he did. They informed that they had a problem with customers taking their carts off the lot. And they told me next time to leave my stuff with them, or ask them if I can borrow a cart. I don’t know if that will deter me from going back to get my steaks and other items from them. Even though their apology was genuine.

Do Not EVER get the catering services at this particular location. I had placed an order for tray of roasted chicken, 5 lbs macaroni and cheese, vegetable tray and Greek potato’s.
I came to pick the purchase up-​Not ready as promised. I waited patiently for 40 minutes, running late to the event I was to bring the catered food too.
When I finally received the order; I was already late to the event and made a bad mistake of not checking the items ordered.
The macaroni was like mash a roni– and the cheese on the top BURNT badly. It was almost a watery consistency when spooned out of the tray.
The Greek potato’s appeared to be hurriedly prepared and slopped into the tray.
and the vegetable tray had rotten tomato’s and dried dried carrots.
The tray of chicken was the only item that was descent.
I apologized to the group for the turn out of the catered food. Several stated they felt queasy after trying the macaroni. Believe me, I was embarrassed.
I came to the customer service the next morning and the manager was called-​he was very very rude and ignorant man. Stating that the food was prepared with care and everything always is checked carefully for the utmost perfection.
What a load of crap (excuse my language) — I brought the photo’s and explained the food was not well prepared and the macaroni was atrocious. I did bring the vegetable tray and proceeded to show him the rotten tomato’s and carrots. He became even more rude and implied «we tampered with the tray.»
He was unprofessional, rude, uncouth, and realistically should not have a job in that specific sector. Perhaps, stocking the can goods is more up his alley.
Do not waste your time or money on the catering at this Calumet City, IL Pete’s.

They way they keep this store is close to immaculate!
As someone said in another review, this place is great for produce. When you first walk in, you see the nice selection of fruits & vegetables. In most stores you see the produce all tossed around with empty gaps as if the produce has run out. The way this place looks, its like they make sure it looks nice and neat as there is never any empty space or produce looking like its all been thrown around. Everything is obviously fresh and prices are decent.
In reference to the rest of the store, they obviously have everything most stores have. Great selections of meats and fish. I could not find the alcohol section as I am not sure if they have one.

These people have made grocery shopping fun.

Granted, as an occupational hazard I may spend a little too much time in grocery stores and know an exceptional amount about commodity price influxes and shelf life etc. so imagine my surprise when I paid a visit to this indie grocery store, near the Indiana border, in a vast wasteland of fast food joints and strip malls.
Imagine my surprise to find a produce department abundant with a plethora of the freshest produce, the juciest grapes, shiniest apples and delicious oranges, aromatic herbs, chard, and some exotic spices and everything in between. A huge deli case with some of the best prices I’ve seen and something that shocked me dead in my tracks: ground butterball turkey for $ 1.59 a pound. (note: I paid $ 4.99 at Dominicks the day before so yes, I bought 10 lbs.).
The prices on meat are fantastic and their weekly sales flyers illustrate some pretty amazing deals. They have prepared meals like Roasted Chicken, Ribs, a huge Salad bar, and a basically-​by-​the-​pound buffet of daily offerings which can be a working girl’s best friend.
Pete’s offers a huge frozen section, a seductive bakery and as of recent a very competitive beer, wine and spirits section. I expected this store to be another of the brokedown palaces that often operate in the netherlands of the collar communities but this store dispells the stereotype with friendly cashiers, courteous butchers and a hands on Manager that really interacts with his customers and knows where everything is and whether they stock it or not.
Super clean, friendly and prices that are wake up calls to what things really cost.

Great store for produce! I can get a lot of fruits and vegetables cheaper here than anywhere else. And today, I found ORGANIC chard for 50 cents a bunch! I’m used to paying $ 2 at Meijer and even more than that at the health food stores. I only wish they had a better selection of organic items.