I’ve been here twice, and I’m not sure why I went back. I came here because my mom suggested them, but that’s just because they weren’t expensive and they did a good job, but all she needed was a root touch up. I was trying to get my already blonde hair, platinum blonde, and I was about to see people I hadn’t seen in 5 years, so it was important to me I didn’t show up looking ridiculous. I left with orange hair. I wanted to cancel my trip. Luckily my mom(who has no training whatsoever) was able to fix it with box color, which of course wasn’t great for my hair. I came back again, same situation, about to see family members I hadn’t seen in a long time, and AGAIN, they really messed up my hair. I got the blonde on top, black underneath, and there was black were it should’ve been blonde, and the black didn’t reach my roots enough so it looked ridiculous in a pony tail. and I was going to a family reunion on the beach. I called to see if they could fix it, and no one called me back until I was driving to the airport. Thanks for nothing. Needless to say, I never went back. They did a good job waxing my brows. That’s why there’s 2 rather than 1 star.