Gulnar Poorsattar, MD

The only reason it is not a no star is because I had to pick a star. Where should I start other than the personal phone calls while she is seeing patients, hippa violations, long wait times, dog in office while she «works», we called her this morning (11÷18÷15) to get information about paperwork that needed to be signed for an insulin pump and was informed she «doesn’t fill out paperwork» but she ORDERED the pump for my wife, we were told she needed to see my wife more but won’t fill out intermitten LOA paperwork so my wife won’t lose her job due to the once a week appointments the Dr wants. She was very rude on the phone and at this time we are going to see a different endocrinologist at this time.

Dr. Poorsattar is an extremely intelligent and effective physician. I have come to her for 9 years and she has consistently helped with my medical needs (at times even those outside of endocrinology). It is nice to see someone who takes a genuine interest in your life and is motivated towards helping you reach your goals. I am beyond appreciative of her and have recommended her to many of my friends.

I believe Dr. Poorsattar is a very good doctor. I have seen her about 4 times over the past 18 months. At first she spent a lot of time (at least the full 20 mInutes alloted to the appointment) with me.
The last 2 times I met with her, in the middle of my appointment she took a call from one of her children. Before she hung up, she said to the caller, «I will call you back in 2 minutes, I’m almost done here.» Then she hung up, zipped through writing my scripts and left the room before I was done picking her brain about my health issues.
Between out of pocket costs and insurance costs, it costs $ 94.39, to have an appointment with Dr. Poorsattar and I am not getting my $ 94.39 worth of service! I usually have to wait at least 30 minutes past my appointment time before I am seen, and then my 20 minute appointment is more like a 10 minute appointment.
I really don’t want to shop for a new doctor, but I may have to.

Great doctor over all.

There are very few physicians who will spend the time to explain things to you, Dr. Poorsattar will take the time. She cares enough to make sure that you understand. She will help you so that you can take better care of yourself. Her team will take good care of you. Dr. Poorsattar believes that knowledge is power and the more knowledge that you the better decisions you can make. I am glad to have her as my physician.

Horrible experience! If your not sick going in you will b when u come out. Waiting for the doctor is anywhere from ½hr to 1hr. Office staff RUDE n incompetent!!! Office DIRTY!!! Doctor has misdiagnosed me numerous times. I’m DONE!!!

I had a great experience, Kind and Compassionate

Dr. Gulnar Poorsattar is a physician I travel down to Ventura to see based on the fact that I cannot find another endocrinologist I trust with my health. I had Type 1 diabetes, which I spent most of my childhood unable to control. I ended up with a pancreas transplant, and I am now under the constant care of Dr. Poorsattar and living healthier than I ever have. In many ways she changed and saved my life. I cannot say enough how much I appreciate her.

This is probably one of the least efficient facilities I have experienced. I’m still waiting on a refund check (overcharged by $ 100) from March 2014. The doctor was nearly two hours late to my first appointment; she even stumbled into my exam room at an appropriate lateness and confused me for another patient. Later, she deemed it reasonable to be on the phone with an old friend in the reception area… While i was still waiting to be seen. I overheard her joking about how she has to end the call because her «patient is getting angry.» When she finally haves me with her presence, I told her, in my cold anger calm, how I did not appreciate the way she spoke about me nor the extensive wait without any updates.
This doctor does not seem to care about whether or not my body feels like it is functioning optimally. She only cares about the levels, but doesn’t have time for anything else. The only reason I go here is because she is only endocrinologist in the area. I have better health care professionals who full in where she lacks.
One of the receptionists is very nice, and I like her. The doctor, not so much.

I haven’t seen Dr. Poorsattar in about 15 years; long before she was practicing at her current location. BUT, during the several years she was my diabetic doctor, I LOVED her. I was a young teen dealing with a new type 1 diagnosis. She spent hours teaching me how to control and manage my diabetes. Due to her, I have never had to be hospitalized for diabetes. I’ve even managed DKA episodes on my own at home and avoided costly hospitalizations. I am forever thankful for the teaching she gave me.

I’ve been a patient of hers for a few years now… due to not wanting to go through the process of being a «new patient» elsewhere. I’m finally ready to find a new specialist to assist with my Hypothyroid condition.
Pros:
— Clean offices (Ventura and Camarillo)
— She usually is very calm and friendly
Cons:
— Expect to wait an average of 30 min. before being called in to be weighed and blood pressure checked. Followed by another 45 min. — 1 hour to be seen by Dr. Poorsattar.
— Expect the conversation to be very short 5 min. — 15 min. unless your a new patient or have several questions ready to ask.
— Expect to pay $ 30 if you would like a copy of your records.
— Expect to hear about the previous patient’s problem or her problem with them (if they upset her).
The kicker:
Dr. has trouble sending claims/​bills out for payment in a timely manner. At one point I received a few bills (all at once) for services dating back several months requesting payment to be made within 30 days or a late charge will be added! The other 3 bills that accompanied those statements requested payment as well…(dates of service 4 mths. prior). I then did a comparison against the EOBs received from my insurance company, checked online to see when the claims were received and when they were processed/​paid… Found 2 out of 5 bills were already paid for! This led to phone calls back & forth (not once was I able to speak to the Dr. herself). It took 3 weeks to resolve and I received an apology from one of the nurses. I wonder how many patients have been double billed and paid unknowingly…
*Sigh* I know, I’m a glutton for punishment!

First appointment fine. Got ultrasound done and waited for the bloodwork prescription to come in the mail. Called three times. 1^st and second time they said they mailed it out. Never received it. Third time they just called it into the lab.
Waited in the reception room for about 20 minutes before I went to the exam room. Waited for 1 hour (intermittently asking the receptionist to remind her). She actually told me she forgot about me. Two other pateints had went ahead of me that came in after me. I was early for my appt.
Dr. Poorsattar talked nothing about my test results but went into my other issue. Diabetes. I believe this may be her main specialty. So after about 15 minutes of talking to her about that issue, the appointment was over. I got back to work and remembered she never gave me the results of the other tests.
I’ve called back 4 times to try to get this information. First call I was told she would not tell me over the phone — that I would have to make another appointment. I refused. I figured I’d spent over an hour in her office and did not get the specific information I was waiting for in the first place.
Altogether I’ve made approximately 12 phone calls. Between trying to get test results, bloodwork paperwork, and trying to reach her for my test results. She is now on vacation — for two weeks. The receptionist did not tell me this the first time I called last week. Or the other 3 times I called.
Her staff is unprofessional and actually lied to me about the labwork paperwork. Twice they said they sent it. Both times I received nothing. Also, Dr. Poorsattar told me the reason why she was late, is because she was talking to another patient about his issues. She told me the issues! Not exactly part of the HIIPA privacy Act I believe.
I will talk to her just one last time and that’s to get my test results. I will contact another to take over from there.
This was in their Camarillo office.