Gymboree Outlet Store

This place does not deserve not even one star. I was there on 6÷22÷15 around 8:15pm and had a really really bad experience. As I walked in there was two customers already paying I was greeted by Lina the manager. As I start making my way in the store looking around for a present with my 3 daughters this woman by the name of Tammy asked me if I needed help I said no she constantly kept on asking me after the third time I told her if I need help I will let you know she said” okay I’m here” which I responded I know I see you since she was just behind me the whole time harassing and suffocating since the whole time she just was behind me. So I picked up a couple outfits and I put it on top of my strollers visor. Here comes to me with the shopping bag and asked me if I wanted a shopping bag I stated no and she says that «the manager would really like it if I put my things in the shopping bag «. So I asked her where in the store policy does it state that I have to have my things in the shopping bag she told me I was making her job difficult and that she was going call security she yelled ti Lina call security. Lina comes over and asked her why she needed to call security she said because I didn’t want to put my things in the shopping bag and I was making her job difficult. REALLY OK LOL! so I asked Lina where in the policy STATED that I have to have my things in the shopping bag she apologized and said that Tammy was new. That is not a reason for you not to have good customer service. By what she said makes her seem that she has no training skills either. I called corporate spoke to mark which he took my complaint down and told me the district manager was going to get in touch. Brian called the district manager just apologized and said they were going to train me better I am no longer taking my business there at all.

I stood in line to buy socks. Just socks. At the last minute, a woman came up with armloads of stuff and cut in front of me. Then the salesclerk barked at me that I was waiting at the wrong end of the counter, even though she clearly saw me standing there for a good 5 minutes before the other woman approached. Last time I was there. Don’t want my business? No problem.

I love the clothes at Gymboree. They are good quality and they fit well, but this «outlet» store is basically a retail store with some clearance racks. The prices aren’t any cheaper than in a mall Gymboree store. This store is pretty cramped, too.