Safeway

There is an older cashier that always ends up being the night time cashier. Stood in line for at least 20+ minutes each time he’s on shift. There always seems to be staff walking around the store but he never calls for a back up cashier. Each time I’ve seen customers behind us leave because this person is incapable of calling for back up. He is by far the slowest cashier, in the evening dinner rush for groceries is the worst place to put him. I would say they need to review the wait time per employee and remake their schedules for different shifts based off of that. Great customer service from all other aspects. We recieved a lot of help picking wine and meat.

LOYAL CUSTOMER. for over 5 years. Usually no issues but ownership take note. Waited in line to order 2 small balloons which the cashier looked at the manager (who happened to be in front of me buying something) and he said to her «call someone else», going on break. So the call is made over the intercom and a young lady appears near the Floral Dept. but once she see’s that I want balloons she turns away and mentions «wait a minute» she obviously hasn’t been trained to use the helium tank and she takes off looking for someone else to blow up 2 balloons. I’m waiting as the call goes out for Mr. Manager, no response, waiting… no response, waaaaiting…, so I say heck with it and as I’m waiting to purchase 1 other item back at the check out counter another call goes out for «Help in the Floral Dept.» and again no response… so I check out and tell them to cancel the order. As I’m driving out low and behold there he is smoking just outside of the Pharmacy door. Hmmmmm… maybe that’s why I got no response from anyone… hmmmm… This morning you had very POOR customer service and as a side note to all, please train your employees. Everyone should be trained to the point of being comfortable blowing up balloons. The cashier should not have to call 911 or lie to me that «it’s hard to find someone to blow up balloons», just to find a manager or someone who knows how to use the Helium tank. I will be back but it’s frustrating when people pass the buck and are not held accountable when customer service should be their #1 priority.

Combined rating based on several departments; Five stars for personal/​fast pharmacy service and the ladies who work in the deli — they will cook a fresh open nature chicken for me whenever I call ahead (no antibiotics like everyone else including Costco). They have the hardest job in the store. Most of the employees get 5 stars also as they are very helpful and friendly; unlike Fred Meyer which is as or more expensive on most items and most employees are apathetic at best. Also five stars for their own brands especially organic. Areas that are not five stars: keeping items stocked and don’t offer enough organic products (except apples — how many can we eat). Corporate is where the ratings fall down to a ²⁄₃; good 800 customer services (a human answers fast based in US) but they don’t ever implement suggestions nor bring back discontinued items. Also, the Just for You program started off with a bang and now most of the items don’t change (and you have to print out your list otherwise you may not get the price when checking out).

I am giving 5 stars to the Pharmacy Department alone. The entire store is great but really does not stand out. I am disappointed in the meat department but other then that we shop here all the time. The entire pharmacy staff is super friendly and goes out of their way to help, and boy do I need help.

I really dread going into this store they are always out of stock of the items I want. It is barely the 2^nd week in December and they are out of Tom and Jerry Mix. When I asked if they were going to make some more the bakery person said she asked the manager and didn’t get an answer. I tried asking a manager and the went to the bakery and then came back and said no. Terrible customer service.

Not sure what race relations or upticks to charity have to do with a store.
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Safeway in Camas has decent prices, good selection and the excellent Rancher’s Reserve beef. I ask them to cut steaks thick when they are on sale and fill up the freezer.
Good store.

Camas has been a white town for so long… not a place for races mixing or changing the eating habits. What we thought of as Chinese food would make others laugh… until we actually leave the area and taste and see for ourselves. That doesn’t make this store’s effort less though. They supply the populace in Camas with what they want and buy. They do a very good job of it. When I come «home» to visit, I know I can buy things at Safeway — Camas that I cannot always find where I live. The things I really love about this Safeway is the help and care they give every day to their citizens. I KNOW! My Mom was helped in so many ways when she had a hard time making it as a «little old lady» needing assistance. Her friends were also treated with dignity and respect, and given a little extra service without being charged or made to feel their age. When this Safeway opened, the slogan was «Since we’re neighbors, let’s be friends.» It sure continues to live up to that even now, over 30 years later.
When I go to visit my Mom’s grave, I always stop by Safeway for some nice, affordable flowers. I know she would rather have them from her yard, just a few blocks up the street, but the house isn’t the same. Instead I am sure she is smiling at her Safeway flowers and all the kindnesses they showed us while we lived in Camas.
This is a friendly and good place to shop!