Avis

Worst experience of my life.
I rented a GRAY car for the night and never left Cambridge. Five months later they mailed me a bill for a parking ticket in the City of Boston issued to a RED car. I provided a photo proving the ticket wasn’t issued to the car I got. They disregarded it and went ahead charged my credit card.
What was outrageous is after I submitted a dispute through my credit card company, AVIS started LYING just to get me to pay for this ticket issued to some other people.
I built a strong case of dispute with all the evidences, then Chase contacted AVIS. AVIS conceded that I had a different car, but now they claim I exchanged my car in the middle of the rental and the ticket was issued to me when I had the first car. That NEVER happened! They are just plainly lying to get me to pay for the ticket. Before, they were confused about which car I took. That was just poor management, but this lie is unacceptable unethical practices.
I called the manager of this location asking him to find a grey car rented out on the day. He said they only keep records for three months. Yet they waited five months to tell me about the ticket. What a convenience for them.
Would not recommend this location or AVIS to anyone.