Back On Track Physical Therapy

I wanted to update because I just started aquatic therapy at Spaulding Charlestown and I wanted to highlight the differences so if you’re looking to come here you can make an informed decision.
Back on Track–
Pool Basics: The pool area itself is not handicap accessible so go elsewhere if you can’t use stairs. The only entries into the pool are a chair lift and ladders. The pool itself can feel pretty crowded because there are swim lessons and lap swimming happening in the somewhat small pool at the same time.
PT Staff: My staff member was late every single time he met with me and he stopped right on time. The staff aren’t hands on like Spaulding. They don’t get into the pool with you, but instead sit in a chair on the edge of the pool typing notes about you while you’re exercising. Awkward. After I went to Spaulding I realized my PT at Back on Track was having me do exercises that weren’t right for where I was at. When I got hurt from our third session but I thought it was me, not him. It was him.
Facility: The Wellbridge health club is an expensive one, so they do have pretty nice locker rooms and a lot of convenient extras like robes, shampoo etc., tea, mouthwash, hair spray, and hair dryers. The PT room itself is a tiny room with two therapy tables. They have curtains, but it was pretty awkward being evaluated 5 feet from someone else getting treatment.
Like I said before, Back On Track Cambridge is really a better fit for someone with a minor injury who is pretty high functioning. I would really recommend anyone who is elderly, deals with chronic pain, or just wants more skilled therapy to go to the Spaulding Charlestown for PT. It is more hands on, the pool is warmer, and it’s completely accessible. If you work in Harvard Square and just need something basic that’s convenient, try it out here.

My doctor suggested this place so I was very receptive. While I would highly recommend water therapy and Wellbridge is a beautiful space in the Charles Hotel, the physical therapists could be better, in fact, much better. The first therapist (assigned to me) was extremely negative and would talk incessantly about her own physical ailments.
When she left suddenly, with no word, I got a new therapist. Great,” I thought, only I got stuck with an inexperienced intern. And when I asked both her and her supervisor to please print out drawings of my exercises, they both made excuses.
PT places abound. If you’re going to spend 20 weeks of your life going to PT, choose wisely.

I need immediate physical therapy. I can no longer walk my legs are so sore. They LIED to me and told me they take my insurance. My insurance pays for transportation but only to doctors that take my insurance. After 3 weeks of trying to get transportation approved I finally found out THEY LIED TO ME. They don’t take my insurance. I’ve wasted 3 weeks!!! I hurt so bad I’ve been taking morphine for pain. I thinking about sueing them for the pain and aggrevations of putting off my physical therapy for 3 weeks all because of their lies. DONT USE THEM. NO NO NO NO NO!!!

Be advised: This is not a real, full service PT clinic — this is a one-​person, one-​room operation inside a beautiful upscale health club in Harvard square. Parking is never easy unless you are willing to pay, in which case it is easy and abundant.
My PT session was not long enough for critical analysis.
Let it be known: I am a BIG fan of Back On Track in Brookline.

Jaime was AMAZING. I had some problems with my hip (Yes, I’m secretly a 78 year old), and I went and saw Jaime and it was just an absolutely wonderful experience.
I’ve never had PT before, but I learned a lot of great stretches and exercises. In about 6 or 7 visits, I went from walking being painful, to being able to use the elliptical again (albeit for only a few minutes at at time).
I really felt like Jaime gave me everything I needed to recover, and once she felt I was solidly on my way, she told me I was all set and that I could do the rest of it on my own. I really appreciated her honesty about closing my case, and saving me the time and the money!
Another big plus in my book was that it was easy to get an appointment at Back on Track, and the location is really convenient for those of us without cars (right in the Charles Hotel complex, actually in the Wellbridge), just a few minutes from the T at Harvard Square.