Cambridge in Motion

WORST EXPERIENCE EVER!!!
Steven said he would arrive at 9:30am and did not arrive until 2pm!!! All the time being RUDE when I asked what time he would show up. By this time, the person moving in to my old apartment had arrived so I had to carry ALL my stuff out by MYSELF out on to the hallway.
After I helped them load everything into the truck (I’m a girl), Steven said they would take a 30 min lunch break and I agreed. TWO hours later I had to call to see where he was because he had not yet arrived at my new apartment which is located literally ONE mile away from the old one.
Finally after they unload my stuff Steven charges me an hour extra at a rate $ 26 dollars HIGHER than the original proposal. When I showed him the original proposal he started being rude and not letting me speak to state my point.
I am sorry to say that Steven is RUDE and does NOT KEEP HIS WORD. HE PURPOSELY TAKES ADVANTAGE OF HIS CUSTOMERS.
the ONLY good thing about this moving company is DAVE, Steven’s helper. He is courteous and hard working. He should work by himself and would be more prosperous if he did.

They took my $ 125 deposit and never showed up or returned the deposit. Took the case to the police and it was confirmed they stole somebody’s business address and is not registered with the Better Business Bureau. Went to the police and they confirmed that Steve has a long record of fraud and assault. I want to give this guy benefit of a doubt, but the text messages that came after when a claim was filed were hostile.

I contacted Steve on June 25^th for a move on July 1^st. He was extremely responsive when I spoke to him and promised that he would be there on Monday morning. Unfortunately, he never did confirm the move and never called us on Monday morning so we were never able to connect with the movers and ended up having to move in ourselves.
I spoke to Steve afterwards and was very sympathetic to the fact that he got heatstroke over the weekend and was not able to personally supervise the move on Monday. With that being said, he said that the movers went to the site we specified, noticed that there were a lot of people there, and then waited around for 20 minutes and then left — importantly without EVER calling the phone number that we provided. At the same time, we tried calling the phone number he provided about 15 times and were not able to get through — it said the voicemail box was full every time.
I was just very disappointed that after we had contracted with Cambridge in Motion, they did sent me a confirmation email on the 25^th, but then did not show up for the move. Or rather, they did show up, but evidently saw that there were too many people and then left — again WITHOUT trying to get in touch with us. Moreover, since we only had Steve’s phone number, and not the number of the actual movers, we were not able to get in touch with anyone who was slated to show up, and could only ineffectually call Steve — again, about 15 times in total without getting a response.
In short — there’s a reason for the other one star reviews for this company. I would suggest you look elsewhere for your moving needs.

AWFUL experience. Was very happy when I spoke with Steve on the phone because the rates were reasonable and they were available. We agreed on a time and he gave me a confirmation number. He said he would email me in the next day or so with additional confirmation. I never received such confirmation but since I had the confirmation number I thought I would be fine (I regret not following up sooner) and I thought maybe his email got lost in my spam folder or something. I have never dealt with movers and especially in this area as I am from CA.
Needless to say day of the move arrives I call in the morning to confirm but get a voicemail so I leave a message to confirm. I never hear back. I head home from work at 3pm to meet them at 4pm. I call again a little before 4pm to check again since i had never heard back, again nothing. I wait 30 mins and nothing, not even a call. I proceed to call another 3 times over the course of the next 4 hours and nothing. I find this completely unprofessional and unacceptable. I deserved a call at least, even to say hey we didn’t have you down, or we are running late, or whatever the reason was. Now I am stuck with additional fees for staying in my apartment (graduate housing) another night and scrambling to find other movers. Ridiculous! This is the first review I write in Unilocal because this is how enraged I am at the situation. Do not use them, there are plenty of other movers in this area.

Had a great experience with Cambridge in Motion. The men showed up on time and worked hard to the last minute despite many obstacles (frigid weather, steep staircases). It was a difficult move because we were moving to a 3^rd floor walkup, up a very narrow staircase. The men worked speedily the whole time while being very polite and downright kind. We were really stressed out and the men brought our stress down by their professional and nice demeanor and hard work. When they saw that they were going to go overtime, they offered an extra man at no charge to finish the job. I would hire them again.

Very responsible and nice. Couldn’t have done this without them! Our original movers didn’t show up and they saved our day.

Fantastic company! I will absolutely use them again in future for my next move. Very affordable ($ 100 for two guys), professional and efficient! Unloaded my 14′ UHaul in a little over an hour and helped me arrange my furniture.
Owner, Steven, was extremely friendly and easy to work with. Definitely give them a call!

These guys made the worst weekend of my life a lot less bad. Despite the fact that I was more than 2 hours late with getting my truck to the new location, Steve and the lads didnt bail on me.
When they got there, they made short work of my move, with the customary blue collar charm of Boston mover. Steve and I reconfirmed price when he got there, agreed it could be done in two hours, and they got to work.
Fifth star: after my hell day of a move, Steve offered to drive the UHaul beast and drop at the Kendall Square location, which saved me driving that 26″ foot abomination through Harvard square at dinner time on commencement weekend.
Top notch crew with a quirky degree of charm. (Steve, this review wont get filtered by Unilocal’s algorithim, buddy)

UNORGANIZED AND UNPROFESSIONAL, USE HANDY HANDS INSTEAD they saved my move. Steven at Cambridge in Motion claims that he keeps costs down and can help out for last minute moves when «other movers» bail. In reality, HE nearly bailed on me last minute and tried to increase his rate by adding an extra mover that I didn’t ask for.
I set up my move with cambridge in motion two weeks prior to my move date and had not received a confirmation by 9pm the night before the move. I sent out an email and called Steven twice. I did not hear back from him until the next morning (two hours before our scheduled meeting) when I woke up to find 2 emails and a text stating that he would be there and had added an extra mover for my benefit at a «discount rate». I didn’t ask for an extra mover, so how this was a discount is beyond me. In the end I found some last minute movers, handy hands (on craigslist) who moved me in less than 2 hours and charged only $ 100. They were very professional and were extremely careful with my things. They operate on word of mouth and can be reached at 857−212−9476

Alright so I see nobody has reviewed these guys yet, so I figured I would do so while it was still fresh in my mind. This was one of the most incredible moving experiences I’ve ever had. I was moving from one unit to another in one of those old brownstone buildings deep into the South End, so anyone who lives there knows it can certainly be tricky to bring your groceries home, let alone move furniture. This combined with the fact that I bought my furniture from a store which had NO idea how to put it together, made it an extra difficult move. Steven and Craig (I think that’s his name… I apologize if I’m wrong… sorry!) somehow maneuvered all my stuff in a way that both the furniture AND the walls were saved.
Now here’s the best part… they’re cheap! Super cheap even! 2 hour move set me back around 80 bucks (plus gratuity for a job excellently done). If you come across one of their ads on Craigslist, and are in need of labor… contact these guys! You won’t be disappointed!