Forsyth Faculty Associates

I have used the Forsyth Faculty Associates for 2 years – the care has been excellent. And I like that I can walk to my appointments. David W. Ellis

I scheduled an appointment for my child last week. The receptionist had to call me back three or four times for billing information within a 45 minute period after I made the appointment. Sign number one that I should have headed for the hills but since I am going out on FMLA for a substantial amount of time, and she simply needed a cleaning, I figured, «How incompetent could they be?»
Apparently, plenty.
When we arrived for the appointment this morning, the receptionist began laughing as though she had ingested all the nitrous oxide in the office, and was gabbing away on her cell phone while staring at us. I politely explained that we were there for an appointment.
Receptionist became hostile and claimed the dentist had an emergency this morning, and she had tried calling me all day yesterday but didn’t have a number on file for me.
Not sure how or why the condescending receptionist would think I believed her. Arrogant, lying incompetence at its best.

I’m starting FFA at a 4 because I haven’t finished out my treatment there.
I have a stories dental history starting when I was about 6 (so 2 decades of mayhem). I’ve had it all. Braces. Surgery. Headgear. Extractions. You name it.
The one thing I never had was cavities. That is until 2009 when a dentist near my old apartment informed me that sealants on my molars were improper and I now needed fillings in all of them. Unfortunately the fillings failed as well. I had to have one extracted. To make a long story short my teeth basically rotted from the inside out. There’s nothing I could really do.
Anyways, when you couple this with 5+ years of braces and more there are likely to be issues.
So I ended up at FFA following a recommendation from 1800Dentists (yeah I know, ridiculous).
The practice is run by faculty from surrounding dental schools and is also connected to Forsyth Institutes which are a leading dental research institution.
I went in expecting an extraction. What I got was a thorough review from the periodontist and endodontist on site. They have at least one of every kind of dental professional here. Apparently my tooth may be salvageable. We will see.
In any event all the staff were friendly. The place seems pretty state of the art. No condescending attitudes here.
I left with 2 more appointments and was recommended to consider all my options before proceeding. They told me to think about cost/​benefit and overall dental health. I was really impressed.
There will be a follow up.