Harvard Highland Laundromat

We were tourists needing shirts cleaned because they were new and we were at the tail end of a long international trip. The owners really went out of their way to get our shirts done in time for us to use them right away and make our flight. I offered to pay more because of the rush and they said no and did a fantastic job very quickly. Please know how genuinely wonderful they are — you just don’t find this that often!

I stayed at the Harvard Square Hotel for a week this month and walked down twice to do laundry. I was the only person both times (A Sat and a Thurs both around 4 PM) so there was no waiting. Friendly woman running the place sold me the soap I needed and gave me change. Loaded the machines full (I am cheap.) and everything came out clean. First time I ran out for an errand which took way longer than expected and she moved wet clothes into the dryer for me. Only one chair as the space is narrow but there are benches and a café next door. I would go here next time I am in Cambridge. My 5 stars can’t speak to the dry cleaning as I didn’t need to use it, but as far as a place to do your wash, this was a very good experience. They WILL do your wash for you by the pound if you don’t have time/​desire to do it yourself.

This is a very clean and very friendly cleaners. I have never used their dry cleaning service, but their coin operated laundry is reasonably priced. The owner is friendly and always lets me know which is the best machine to use.
Their hours are limited, but it’s worth it.

This is the best dry cleaners in the area. The only place I’d trust with my chiffon and charmeuse blouses/​dresses and other ‘difficult’ garments. The staff is super nice and friendly, and the turn around time is great. It is on the pricey side, but I’d always rather pay a bit more to see my clothing returned in excellent shape. I highly recommend this place.

The owner is super friendly. While not all the washing machines do an equally effective job in cleaning clothes, the owner at least tells me in advance which machine is «best.» A few times she has seen me load my clothes into one machine and recommended that I wash my clothes in one of her «faster» machines when available.
She is pretty efficient with dry cleaning and tailoring services. She is also honest about what services are worth the time. Once I brought in a dress that needed to be repaired. She told me that the cost to fix it would’ve been more expensive than the dress itself. I appreciate that type of honesty.

They’re nice enough people, but they know they’re the only game in town and charge accordingly, especially for the laundromat (as opposed to dry cleaning). They don’t have convenient hours for people who work — not all of us in Harvard Sq are students or own homes with w/​d. They only have 4 functional washing machines (the ones in the back), so don’t even bother on weekends. Especially Sunday, when they’re closed. At least you can chill next door at Darwin’s.
(EDIT — they now have a few more functioning washers, but my review stands.)

4 stars for —
1. Super friendly
2. Good prices
3. Close to Harvard Square
4. Totally reliable.
I’d give them a 5^th star if they hired someone to keep it open at night!

DO NOT GO HERE. YOU WILL GET SCAMMED!
Washing machines can’t even handle a half of a load of laundry at a time.
They lock the door and you have to wait outside for someone to let you in as if they have a stockpile of gold hidden in the place.
I apparently «broke» one of the washing machines by filling it up half way.
They have no change machines, so you have to go to the front and get change. TWO times they shortchanged me on money. I’m pretty sure this is a regular thing for them, as two different people skipped the number 13 when counting out change. «10, 11, 12, 14, 15»… SCAM!

Friendly family business, the washers and dryers are reasonably priced, good quality and don’t break down. One wash load is done under 30 minutes, and I can usually get a thorough dry in about 24 minutes, so i’m out in an hour. She also does my dry cleaning for $ 2 per shirt and it comes out fine everytime and was able to get a stubborn olive oil stain out of my shirt that Zoots in Porter square couldn’t!
Losing one star for slightly inconvenient hours (only because I dont get home until 6−7pm and they are closed then), so I end up having to either pick up my dry cleaning very early when they first open or wait until saturday. But beggars can’t be choosers, I only see one proprieter there at any given time and it’s a small store so, I can’t fault them too much for wanting to go home at the end of the day.

This place is quick, clean and efficient. The people who run it are super nice and the cleaning services are very well priced. I highly recommend the wash-​dry-​fold service — totally manageable even on a fairly meagre student budget!

The owner couldn’t be sweeter or more helpful. I have had her clean and alter multiple things. Since we go there so often, she always gets our things done overnight and has even kept the store open late when I called her to tell her I was coming.
If it is good enough for David Gergen, it is good enough for me!

The women who runs this place is lovely. However, the dry cleaning is not so great. The cuffs of my light blue jacket were still dirty when I pulled it out of the cleaning bag. I took it to another cleaners and it came out just fine. I won’t go back to Harvard highland, despite the warm welcome.

I was so impressed with this place! I have been searching for the best dry cleaners, and I have found it (thanks fellow Unilocalers!). Twee is so nice — takes customer service to the next level. Over the weekend, she offered to stay late for me to pick up my clothing, and also tightened one of my shirt buttons free of charge! This location isn’t as close for me as others could be… but I am going where the quality is.

Went to this place out of desperation b/​c it was open so early in the AM. It’s tiny and not cheap. Just 3 loads ended up costing $$$ 16.50. If a business has dry cleaning, stick to it, dont’ try to add on a laundromat. The dryers are .25 per each 4 minute increment, EXCUSE me!!! And they don’t have tables for folding so I guess you’re stuck hanging clothes over the doors or just smooshing it all in the laundry bag til you get home. It’s never a good combo, either stick with dry cleaning or provide better equipment and service for an actual laundromat.

I have been using the services of this business since they opened about 5 years ago. They are very conscientious and very friendly. I have my own business just a few doors down and have sent many of my clients there and they are very happy with their friendly, efficient and professional services.
Personally they do a great job with my laundry: wash, dry, fold as well as my cotton dress shirts and dry cleaning. On occasion I have had them do some alterations and I must say it is top rate. They also have machines for people who want to do their own laundry in a clean and comfortable laundromat.

The sweetest people you could hope to meet run this place. And Darwins is just next door! First rate alterations and great prices. And you will often run into the «who’s who» of Cambridge here.