Jacob

***one-​star rating is due to store CLOSED at least as of 8/​10/​09***
This was a shocker. Jacob has well-​designed clothes at a price that is affordable during sales. Now I will have to trek out to Natick to shop…

I always forget about Jacob when I think about getting a new item of clothing and since I don’t love malls in general I only ever think of it when I actually see the sign in front of me — fortunately that always seems to be when there’s a sale on, and they always have great sales! I have a down vest I bought there 3 years ago that I LOVE and have worn and worn. Their pants are one of the few brands that actually fit properly.
Disclaimer: I don’t care about customer service as much as I probably should. I’ve worked in hospitality and retail and I think a job should be fun and it’s OK to chat with your co-​workers, really — no problems! But it is kind of rude to serve someone while you’re on a clearly-​non-​work-​related phone call from the time you signalled me over to handing my card back to me.
Jacob drops one star, but that could change next time the sign is in front of me!

Yes, it’s in a mall and I hate that about this store but the clothes last. I still have many items that I bought in 2002 that look new. More pricey than Gap but the sales are amazing and I enjoy the better quality for basic office pants, shirts, and dressy tops. Many of my most flattering basics are from here because the sleek silhouettes fit my shape well.

I love this place. Cheaper than Ann Taylor Loft, better quality than H&M, I’ve found that they have some great collections without being overly trendy, but not at all out of touch either.
I’ve found clothing there that could suit many different occasions, and I got a gorgeous evening dress for $ 90, which really can’t be beat. The staff at the Natick store was super helpful, the staff at the Cambridge store didn’t seem quite as attentive… but whatever, it’s a mall store.

SO Sad that there isn’t a Jacob in San Diego. But if you are in Boston this is a must stop at store for the young professional. Cheaper than Banana Republic, not as trashy as Express and nicer than Gap. The staff was a little on the unhelpful side but I prefer not to be stalked while shopping. I loved their collections and the fact that the items were slightly trendy without going overboard. Fingers crossed that they eventually show up on the west coast or open an online store!

I LOVE JACOB– I feel so lucky that I found this store, for now the only one in the States (although one is soon to open in «the Natick Collection») — so no one else will have what you’re wearing. First of all, the clothes are pretty good quality, and CHEAP– especially on sale– at the end of a season, the whole store will be over 50% off with tons of selection left. They have a bit of Euro flair and are perfect for work (got my first suit here a few years ago, and I continue to get tons of sweaters, cute pants, and cheap button downs here for my business casual office). Also: Jacob has beauteous colors– like the cute t-​shirt I’m wearing now, that I can only describe as dark coral red (I made that up).

One of the worst shopping experiences I have ever had was in this store a couple months ago. I went in with a friend to look for some clothes for work, there were 3 – 4 people working (it is not that big of a store), none of whom said a word to either of us. All staff members stood in the back of the store, some trying on the clothes, some singing along to the obnoxiously loud music, changing the words and singing ‘you’re retarded’ over and over again to the tune of the song and laughing (SO inappropriate!). By the time I realized what they were singing, I had already picked up half a dozen things to try on, I was so disgusted that I threw the garments on a random rack and left the store, not once during my 15 minutes in the store was I acknowledged. While I had shopped there a couple times before, I will never ever return, that is despicable ‘service’.

Cambridgeside Galleria has the only Jacob south of the Canadian border — young professional Lindsay thanks the heavens every day as a result.
Sleeker than the GAP and cheaper than Banana Republic, Jacob has comfortable, affordable, stylish, and classic (with a bit of trend mixed in) clothing; basically everything a 20-​something female could want for her basic and business wardrobes.
Hint: Stock up on staple items (button downs, camis, and shirts) during their regular end-​of-​season sales.