Keller Williams Realty

So this is the first time I have ever left a review and my five starts isn’t for Keller Williams Realty it is actually for Georges Filho who is an agent at the firm. My wife and I purchased a house through Keller Williams, we didn’t have an agent when we saw the house but decided to work with Keller Williams who was the listing agent to help improve our chances of winning the house. When all was said and done, we had the right price and won the bid. At the time we felt that Georges was going to have a pretty easy commission check from helping us with our transaction, after all he didn’t have to show us any homes, it was basically we like this house let’s buy it. But that wasn’t the case at all. Georges really held our hand through the entire process even though we have bought homes before (never in MA) he helped streamline the process. He was at every inspection, quick to respond, quick to follow up, he even came to the closing, but he really showed his professional side after we closed on the home. The house was fully remodeled, but we still ran into several issue after moving in. Georges was quick to help us through all the issues that we faced so far. He has a knack for going above and beyond. My wife and I have been lucky to have him in our corner… Thanks Georges!

I’m not one to write reviews, but I had to share that Georges Filho gave me a great experience as my realtor for my first home. The service and personal attention I’ve received from him and his team at Keller Williams Realty has gone above and beyond what I expected. With the market being unpredictable as it has, he has taken the time to go over every little step and every detail necessary in order to buy my home. He has kept my best interest in mind and whenever I call/​email or text with a question (as silly as it might be) he has never ignored me and always answers very quickly. As a young person I was concerned I could be taken advantage of since I don’t know how the realty business works and he has always made me feel very comfortable. He is honest when it comes to telling me how he feels about an apartment or a house. Which for me is a big deal. He is not interested in selling me a house to get rid of me, but he is interested in finding me a home that I will love. Buying a house is a big deal, and a big investment, and I cannot imagine making this big purchase without the help of Georges. Whenever I call him to ask if I could take a look at a property he always makes himself available within a couple of days, if not on the same day. I work a regular 8 – 5 pm job and that is no problem at all when working with him. Many times we have looked at properties on Saturdays and Sundays because of my work schedule and that has never bothered him. I fully trust Georges, and have been recommending his services to my friends and family ever since I’ve met him.
To summarize everything, the service and personal attention I have received from Georges Filho and the Keller Williams Realty Group has been absolutely exceptional and unexpected from a realtor that does not work on commission. Regardless of whether you are buying or selling, I would highly recommend Keller Williams Realty (and more specifically Georges Filho) to help you in this life changing move. I could not have asked for a better realtor to guide me through the process. His knowledge of the local market and his key contacts in the community helped me immensely in my search for my dream home. After patiently going through listings and explaining tax details and costs with me, he has made sure I got the best price for my first home.

Michael Helsmoortel stands out among a sea of shady/​pushy/​sketchy realtors in the Boston area. He’s professional, proactive and attentive. My boyfriend and I didn’t end up getting the apartment he showed us (we put in applications, but the landlord ended up renting to people they knew). While we were disappointed, Michael was very transparent with us from the start, didn’t charge us an application fee, and even looked for other apartments that might fit our criteria once we lost out on the place we were looking at.
I really can’t express how refreshing it was to work with someone so professional and competent. I’m only giving 4 stars because I can’t comment on the other realtors at the office – but if Michael is any indication this is a quality real estate company.

How is it that I forgot to review Keller Williams and Ellen Friedman back in June 2012? Probably because I was still seething with anger over being left sitting at an apartment that I was anxious to see and RENT. I was even willing to pay the full fee as it was June and all the good places had either just been rented or were not available until September.
In email correspondence, Ellen KNEW I WAS COMING FROM 20 MINUTES SOUTH OF PROVIDENCE. She is the one who suggested a 3:30 meeting time in Belmont, and I decided that was fine; I would see the apartment, hopefully take it, and then stay in town to have dinner.
3:30, no Ellen. Waited, waited, waited some more. No Ellen. In my hurry to leave RI on time (you know, so I could drive 70 miles each way to see an apartment) I did not have my phone with me, so I couldn’t call her. Waited some more, finally left a note on the mailbox saying I had been there and to please be in touch.
Got home (and back to my phone)… NO MESSAGE. Seriously? I emailed her to say (again!) that I had driven a long way to see an apartment at a time she suggested and she wasn’t there. She had THE NERVE to say:
1. Why didn’t I call her?
2. She blamed it on her assistant and said that the assistant put down the wrong date/​time
3. Said if I wanted to come back, she would deduct $ 100 off the fee. Wow, a whole $ 100!
What I would like to say about the professional service shown by Ellen really shouldn’t be written ~

This is by far the most unprofessional realty company I’ve ever had the misfortune of working with. Definitely avoid.

We recently closed on a condo in Cambridge that was listed by an outstanding Keller Williams agent, Michael Barnacle. We’ve been looking for the past few years, so we’ve had a chance to meet many agents. None were as responsive, professional, knowledgeable and straightforward as Michael. Although he didn’t officially represent us, he was extremely helpful, so we just had to «yelp» to let other know. And judging by his expert presentation of the sellers’ property (elegant staging, informative website, etc.), his diligent work to maintain it (the sellers had already moved out), and the skillful way he facilitated the entire transaction between us and the sellers, we would absolutely hire him if WE ever needed to sell our home. If you need an agent (to buy or sell), you need not look further than Michael Barnacle. He has our highest recommendation!

we closed, it went great, paul’s the best. (see my first review for detailed info on paul esp v. other realtors. should help deciding if his style is right for you. probably is, because not being a scammer and being super helpful is pretty much everyone’s style, and I can say from working with around 5 realtors in the area, paul is a head above all the rest.)

Thanks to Ilya Rasner, a realtor at KW Cambridge, I now live in what I believe to be the single most adorable house in Somerville. I didn’t even think I COULD buy a home at this stage in my life, but Ilya had me meet with a great mortgage advisor who showed me exactly what I can afford, and how much my monthy payments would be.
Ilya was a great realtor, really listened to what I was looking for, and was able to show me properties that really fit the bill. I could not be happier with my experience with Keller Williams and would recommend my realtor to anyone and everyone.