Loft23

Loft23 is superbly well managed, beautiful building. All University Park management and staff are professionals. One gets the feeling they’re still eager to build their corporation and their brand. It’s a great feeling living here.

After living at Loft 23 for 2.6 years being an ideal tenant, and paying sky high rent, the building ventilation system broke down and started pumping disgusting, cigarette-​smoke and other filthy stinking air from other units into my master bedroom and master bathroom. The staff maintenance made several feeble attempts (spread out over 2 months) to patch up my vents which did nothing. Forest City building management refused to even discuss bringing in a ventilation expert or giving me any rent relief even though I slept on my couch in the living room for 3 months, had to move my clothing out of the master closet, and had to pay to move to another apartment for the final 3 months of my residence in Boston. They rudely and dismissively told me they were not going to do anything further (beyond the couple of previous attempts made by staff maintenance) to address my complaints, and that I should just move out.
Let this serve as a warning to whoever might be the next tenant: The two bedroom corner unit above the leasing office is a legitimate respiratory hazard, and Forest City simply doesn’t care. I also wouldn’t be surprised if there are other units with a similar problem, though I don’t know. If you take a chance on the building, know your rent withholding rights in case you encounter an issue (I wish I had). If you tour the unit during the day, beware it might not be representative as the bad air tends to come in during the evening when other residents return home from work and smoke, use their bathrooms and kitchens, etc.