Quad Bikes

Great place! They gave me some no-​BS advice, and were able to help me with my breaks and a few other small issues. Definitely go here, they will not try to over-​charge you and will really help you!

This place is adorable. I left my bike unsheltered and covered in spiders all summer and the staff was super helpful and non-​judgmental. Spiderbike is doing great, now.

Amazing staff! Brought a bike in and they helped me figure out the best way to lock it and got me set up with lights. So helpful, and really willing to help you learn! A great organization.

I downloaded this app just so I could leave Quad bikes a review. Honestly, they are so amazing! They’re all really nice there and seem to care about the work they do and that it’s done right. Their estimates for work were so much cheaper than the other places I went to and they used the same quality of parts. I won’t be going anywhere else for my bike work.

I had a really good experience here and will be telling my friends to go! After another local bike shop (ahem) did shoddy work on my shifter cables, I took my bike here on a Saturday. It sounded like they prefer to have appointments scheduled in advance, but they did my job on the spot anyway. Replaced the front shifter cables and housing and adjusted the derailler for $ 16 total — pretty reasonable, and they were super nice. Follow the directions on their website before you go.

Nice experience!

Amazing, amazing… totally a fan of this place! Someone stole my back wheel here in Cambridge (sob) but thanks to Quad Bikes I only went a couple of hours without it.
(+) They were fast!
(+) and open until 6:30, so I could go after work
(+) all the people working there were kind and professional and very helpful
(+) it was on the cheap end (it helps that they’re not profit)
(+) they have no issues at all with credit cards
But I hope the staff get paid fairly well somehow, despite their low prices… because I appreciate them and hope this place sticks around!

I really wanted to visit and love this shop. If it hadn’t been for so many outstanding reviews, I would have been under the assumption they didn’t really exist.
Over the past 2 years I have tried to visit during business hours 4 different times. I’ve called at least a dozen times. I have never had the fortune of coming into contact with another human on any of these occasions. The shop has been closed on each visit I tried to make (all Saturdays) and the phone went ringing. I know they have limited hours and I know this is a nonprofit, but come on guys. Enough. If you’re going to be closed during your normal business hours, please update the site and/​or voicemail greeting. I know this has been done in the past but it was only for an extended closure. I wasn’t the only bummed patron outside your closed doors. We’ve all gone out of our way to visit and support this little shop and were all totally bummed (and irritated) to discover it wasn’t open when you said it would be. Please give us a better heads up in the future.
If I’m ever able to get service here, I will be more than happy to revise my review — I’m sure you do an outstanding job whenever you’re actually open.

Quad Bikes! A place you would find in heaven! The staff is incredibly helpful, and they’ve always put in so much detail in taking care of my cheapo bike that I feel it runs better than when I bought it in store! They even replaced my stolen red reflector with a leftover piece they had, at no charge! The entrance is a bit tough with a heavy bike, but with all else given, I’ll take it!
Their prices are very kind on student wallets, and every time I leave, I have a skip in my step!

Bike shops, Auto shops and Doctors are the same, you walk in knowing that there is a problem and need to trust their expertise sometimes. I practically had to drag my girlfriend here because she thought there was a catch why they’re so inexpensive.
Went in with two bikes:
1) Road bike that hasn’t been tuned-​up in years and wanted to schedule an appointment.
Mike (I’m assuming he was one of the managers cause he seemed to be answering questions from all the staff) propped the bike on the stand, looked it over for 10 – 15 minutes; tightened the head&cables and lubed it up. Charged us nothing (full tune-​up is $ 36) and said if I wanted my wheel trued it would be $ 10. No questions asked, said save your money and no need to pay an extra $ 26!
2) Single-​speed cruiser bike with a clicking sound and loose chain. Probably spent another 15 – 20 minutes replacing the pedals (they were visibly beaten up) and taking apart the hub to tighten everything up. Only charge was for $ 18 mountain bike pedals.
It’s shocking to find a place that literally does it for the love of the game. When asked how much we owe them they refused money unless they were doing serious work.
They also collect donations or abandoned bikes and sell them basically at cost. I will be back in the off season to see if I can find a diamond in the rough.
Overall this place is legit. I HIGHLY recommend coming when students are not in town since its in Radcliffe House on Harvard’s campus. If you do have to come during peak seasons, call in advance and make an appointment so you’re not wasting their time if they’re on a deadline.

Nice, helpful staff. Really fair and reasonable prices for maintenance/​service.
However, don’t come here looking to buy a bike – they are always out!

There are a lot of bad bike shops in Boston. This is one of the best.
They are amazing if:
You are a tinkerer and you want to find a used part to swap out on your bike from their big bins of recycled pieces. They rent out their stands by the hour, and both the used parts and stand rental are a great deal.
You are a city biker looking for a tuneup /​flat fix /​fenders /​new seat /​etc. The shop guys are great at finding used parts, working on old rusty bikes, and getting things up and running again.
You are looking for a good price on a used older bike. They get inventory of bikes from the yearly bike rack cleanup. They fix them up and turn them around for good prices.
The one situation that should be said in advance is that Quad Bikes doesn’t have a huge selection of new bikes and accessories. They have a few of each, and they will gladly order anything that is available to them but don’t come in expecting to see a huge array of products and bikes. I don’t think that they really portray themselves as a big new bike shop, but this is the only reason I could ever see someone leaving the shop disappointed.
I love this shop, and now I (strangely) can’t wait for the next time something breaks on my bike!

I have never heard of a non-​profit bike shop before. These guys are doing the type of non-​profit work that directly gives back to the people. They are so nice and have zero attitude. So often, I go into bike shops and the workers are what I call bike douches… well enter the douche free zone. They are also not out to screw you on every turn and steal your money, nickle and dime you or have you leave feeling like you dropped the soap.
I have been searching all around for a road bike that was affordable and where I could buy a used bike. I already have a sweet mountain bike, so I wanted to go cheapola on my road bike. I went into there and the college kid was super nice (and with a tub beside him that said beer fund tips) explained to me that they don’t get many used bikes in the summer. Even if they do get them, they sell real quick. He brought me through the two bikes they had in stock and I told him what I was looking for… he actually convinced me to not buy his bike and to go check a few other places. Who does that? He said to me, the best bike isn’t the nicest bike… it’s the bike that you will ride and on your budget… did this guy just channel Yoda?
So I went out with my big 300 dollar budget and bought a cheap Schwinn road bike. I brought it into a couple of shops to get their opinions and both other shops told me to bring it back and buy their 1000 dollar bike. The parts were crap (even though they were shimano and it had an aluminum frame) and they were going to charge me $ 70 – 80 for an initial tune up. I brought it back to Quad Bikes and the guy said he was amazed for the quality of bike I got for $ 260 and that this bike was great for the money. He trued the tires, tuned it up, installed the water bottle holder, fixed the cable that was installed wrong, installed a tire liner and sold me the water bottle holder… total price for all that… $ 21. Are you fking kidding me?
Yeah… I dropped a $ 20 bill into the beer fund. They saved me a hundred bucks. On top of that I brought my mountain bike in because the front derailer was acting up. He fixed it on the spot in front of me for free. These guys are the real deal when it comes to knowing what they are doing… and the non-​profit work they do gives directly back to the community.
I would like for everyone to support their efforts unless you want the bike world to be given to the bike douches who think that in order to ride a bike you have to be a snobby dick. If you are tired of getting ripped off for $ 80 bike fittings, $ 75 tune ups and getting robbed… go to this place where they charge 60 CENTS a minute. Total time for my bike for all that work was $ 15… in a normal shop they would say it took an hour.
It’s like hippies opened a bike shop and spread peace love and biking to Cambridge.
PS… they don’t sell many accessories or stock many in house, but they can order anything for you cheaper than anyone else will sell it to you

These guys are awesome! My tube blew out and based on recommendations from co-​workers, I brought it to quad bikes. They were a bit overloaded with work, so it had to wait til the next day, but it was a cheap fix! Only $ 14 for the tube and labor. They also checked my gears for me since it was making funny noises right before the tube popped.
When I went to pick up the bike, I casually asked about having a rack installed, and he (Mike?) offered to install it for me right away!

Came here because I messed up switching my cassette to a wheel I got off craigslist. They were extraordinarily helpful AND cheap! They fixed my mistake right up AND helped to clean out the hub on the wheel. The service was fast and friendly. They also sell tubes for super cheap (3 or 4 bucks?).
They are as helpful as any for profit bike store but way way cheaper. I’ll never go to any of those other bike shops (15 bucks to replace a flat at most that I’ve seen around cambridge, are you kidding me? Quad Bikes fixed someone else for 7 and had them in an out in 5 minutes while I was there getting my wheel fixed) while Quad Bikes is around.