Starbucks

Very nice staff and fast, although small. Otherwise, a standard Starbucks.

FOOD/​DRINKS:
Same as any other Starbucks location. Delicious drinks!
SERVICE:
I just had to write a review about this location because the girl at the cashier register was so rude. Definitely do not recommend this location! I was a tourist and just bought a simple «Cambridge» Starbucks mug and for whatever reason, she just gave me such attitude. She didn’t even take off the top cover to cover my mug and while she was putting the mug in a bag, she just dropped it in. Later I checked my mug to see if it was cracked and it turned out fine. I didn’t see any reason to give me or any other customers such an attitude when we didn’t even do anything.
TIPS: BE AWARE OF BROKEN MUGS & RUDE CUSTOMER SERVICE!!! Also, this location gets crowded on weekends!
WOULD I RECOMMEND IT? NO!

Stopped there today between a busy morning at work and a medical appoitment, had my coffee while reading on my IPad, and dozed off in my chair for no more than several minutes. Woke up to an unhappy Starbucke employee, scolding me: you cannot sleep in a café. Felt like I was on their floor in a sleeping bag for hours.
Across me there was a homeless man, smelly and loud, who did not make a purchase. He was not scolded, he was likely a beloved
Never stopping there again.

No real complaints on this location, it’s a good, typical Starbucks, though it does get pretty tough to find a place to sit during busy hours.

It’s a shame this is my first Starbucks review since I’m such a dedicated customer (or an addict, but whatever, who’s checking?). When I got there today, though, I decided I definitely needed to give this location a well-​deserved 4-​star rating.
All of their baristas are very friendly, and they are all very willing to please. I’m pretty predictable, all of the time, but even more predictable at Starbucks. One of the baristas saw me and said, «Good morning, Maria– your usual?» and proceeded to mark up a cup so that the other barista, who was less familiar with me, would prepare my drink appropriately.
I also ordered the gluten-​free chocolate cookies. On to that review later.
As I waited for my drink, one of the baristas (Bria), who has made my drinks on many mornings and afternoons, came up to me and started asking me about my day and how I was. It was 9:00 AM, so I hadn’t had much of a day yet, but it is always nice to have a small-​town feel at a big-​town Starbucks. (Fellow New Yorkers: I know Cambridge is also a small town, but let me focus on something other than the big city for once.) Mary was preparing my drink today, and she asked a lot of questions about how exactly I wanted my drink, which I loved, since it meant she only had to make it once!
This particular Starbucks knows me so well, that they often have my drink made for me before I can reach the register. This is true at several other Starbucks throughout Cambridge. Am I too predictable?
On the chocolate chunk cookies: So, I hate chocolate. I never enjoyed chocolate cake, chocolate cookies, chocolate cupcakes, chocolate ice cream. I am not a chocolate girl. I bought these cookies because can’t knock it ’til you try it, right? I’m pretty sure these gluten free chocolate cookies will be pleasing even to the eaters without fad diet restrictions or medical diet restrictions. I am so excited to see gluten-​free options back on the shelves at Starbucks. After the orange valencia cake left us, they started offering KIND bars as the gluten free option. Don’t get me wrong: I love KIND bars, but why did my friends get to eat muffins, bagels, and pastries, while I had to eat (more or less) healthful snack nut bars?
I’m glad the gluten free pastry options exist, and if I had to rate them from best to worst, I would say: (1) lemon tea cake, (2) chocolate chunk cookie, (3) marshmallow dream bar.
Also: did you notice that for a while some Starbucks were displaying the mashmallow dream bar without wrappers and claiming that they were gluten free? Hello cross contamination, my name is Maria, nice to meet you.
There’s still work to be done on the cross contamination front at all Starbucks, since the plastic isn’t enough to separate gluten free treats from regular gluten-​filled ones. I definitely recommend their pastries. Oh, and if you ever liked Rice Krispies bars, the Marshmallow Dream Bar is about 1,000x better, and I have always hated Rice Krispies bars, so that’s saying a lot.

It doesn’t have the scenic second story, like the nearby one in Harvard square, but it does have very friendly staff. They even brought my drink to my table.

Standard Starbucks. Always crowded, but the line moves quick and baristas get you drinks in a timely fashion.

I walk by this little Starbucks joint every day on my way to work, and find it hard to resist stopping inside for a warm and caffeinated drink or a sweet treat for breakfast or later in the day. The service is friendly and they keep the morning line moving quickly. I tend to get the same drink and within a week they pretty much had it down with only one minor slip up. Seating is a bit limited here, but they have a few nice and spacious wall booths in addition to a few tiny tables. There is a much larger Starbucks directly in Harvard Square if you are looking for ample seating, but for me, this does just fine.

Easily the nicest friendliest in the area. They make you feel very welcome.
It is a tight fit but I actually like it better than the bigger one across the street, not that that one is not nice.
Something, though, about this one makes me pop in here more. I actually see some of the staff around and the make an effort to say hello even when they are not at work.
That’s cool

Very nice and accomodating staff here! However, the limited seating is a real deal breaker.

So, it’s a Starbucks. It looks like a Starbucks, it smells like a Starbucks. It’s also less busy than the one at Harvard Sq. It’s on my way to my AM class. It’s good for when I don’t have cash or other places are busy. Everyone was super nice and I was able to find a place to sit. Granted I was there before 8am and I’m pretty sure Harvard Sq doesn’t wake up until 8am or so.
They made up my small Americano so it tasted right.
Anyway, it was clean, they were fast and friendly, what more can I want out of a Starbucks?

This Starbucks is well-​kept and always friendly about bathroom borrowing.

This is the worst Starbucks in the area.
Sure, there might be a free table because the location is «slightly» hidden, but the baristas here have always been super rude and unprofessional. They are inefficient, unfriendly, and spend their entire shift flirting among themselves. I wish the Starbucks management would come in and fix this branch.

Cute and in the perfect location. Service was all right. I am not a fan of Starbucks, though, so I am not sure why you would chose this place over Darwin’s or Tealuxe or even Burdick’s — unless you just need your corporate coffee fix. If you’re craving matcha, as I learned, avoid this place and head to Tealuxe.

This Starbucks got a makeover! The bar and register are located more towards the back of the store, so it gives the illusion of more space. Plus, they also got rid of those random tables & chairs (and that crowded and not very practical table arrangement). Now, there’s a one longer table and some small tables for seating. Overall, it feels more spacious even though the actual space of the place didn’t change a bit. Amazing what a makeover can do to you!
I’m feeling like it’s a 3.5 star now, but feeling generous, so I give you 4. :o)

I swore to myself I would never write a review of Starbucks, but here I am, breaking my own promises. I deserve a slap on the wrist for this.
The only reason I am allowing such a transgression is because of the staff that works here. Sure, the actual people change with the speed and dexterity of Katy Perry’s outfits, but what makes the difference is the type of student that works here. My one amazing experience was when I hurried in, late one Wednesday evening, while the snow was snowing and the wind was meandering, as Cambridge winds are prone to do. I ran in, ordered a peppermint latte. The staff was singing in French, and they offered me extra dark-​chocolate shavings on top of my latte. It made me smile, to say the least.

Don’t expect to sit down.
I frequent this location for my pre-​class tea, and am consistently impressed with how these baristas bust through a line and how friendly they are as they do it. Yes, sometimes it will take awhile to get your drink, but that’s what happens when there’s 20 people in front of you, all of whom are also in a hurry. It happens. But props to these baristas for making class a little bit better on those cold, snowy nights.

Still takes 20 minutes when four freaking people are in line ahead of you.
I don’t think any of these people ever look or seem happy. Here is a little hint, you are getting paid to slice me my marshmallow dream bar. At least slice it normal (I am noticing that the other starbucks chains slice it evenly). I think I got a ¹⁄₃ of the slice today. Not cool. Especially if you charge me for the regular sized slice.
I hope this one closes soon and I can’t believe I’d say that considering it’s across the street from me.
But, it’s that bad.

I wavered between 1 and 2 stars on this one. The plus here is that when they get your drink right, it’s mighty tasty (Starbucks generally has the same pattern all around, but somehow this one tastes better). That being said, I’m going to break down the reasons I wouldn’t give this any more stars than this…
1) It’s always crowded. If you’re looking to pop in and grab something, read on… but if you’re looking for a spot to sip your drink (or guzzle many drinks), this isn’t the place. There are few seats and they are squished together. Finding a chair is rare.
2) Their service is S L O W. I’ve seen like 5 stacks of cups lined up before. and 2 – 3 hidden from sight (being made). There are usually 3 – 4 people working and no matter how many people are there, it always seems to take a while (unless you’re getting brewed coffee… in which case, I’m not sure).
3) Their ordering system is horrible. I’m not sure how they mess up something so standard at every other Starbucks. Usually, you take my order and write it on a cup and hand it to the person making it who knows what the writing means and makes a drink. Here, they may or may not remember to write on the cup. They can’t seem to operate when trying to get ahead of the line (which considering they’re always slow… I’m not sure why they don’t stick to the basics. They mess up the drinks too often. I’ve seen whip cream on my «no whip» order. I’ve seen a caramel brulee come out as a gingerbread latte.
When I first moved to the area, I would’ve given this Starbucks a 4 or 5… but after seeing them over the course of 4 months, no way.

I love this Starbucks! I know all the staff and see them daily during the week. It’s a little funny and also blush-​inducing, but when I get there they usually shout my order before I even pay, so when I get to the counter, my drink is ready to be sugared up and tasted. A+ for dead-​on attention to detail and customer service.
They cater to all the crazy selections of coffee and customer’s quirky wants and needs (like mine), all with a smile and a joke.
I secretly want to be a barista at Starbucks but I would probably scald the hands off myself and mess up everything… I can dream though!
It’s a great little location too, so central and easy to find/​walk to in Harvard Square.
I like coming here in the winter time and sitting in the window sipping my yummy drink while watching a snow storm and all the people running about. Lovely and cozy!