Cameron Park Eyecare Optometric Center

This is one of two optometry offices in Cameron park covered by my insurance. When I walked in for my appointment, the office was shabby and very run-​down looking. Hmmm. Not a deal breaker, but it didn’t inspire much confidence. The staff was friendly, but more interested in talking to each other, which suited me fine. I had a raft of paperwork to fill out. The doctor seemed competent, though she spoke to me like I was a child (I’m 43), which was a major irritant. The exam was cursory, with none of the questions I’ve been asked by other eye doctors. But the real red flag was when I was charged a $ 70 copay for my contact lens exam. Wow. I paid it, because what choice did I have? There was also a LOT of pressure to buy a full year supply of my lenses from the office. My usual practice is to buy as many as my insurance will cover and then purchase the rest at Costco. They didn’t like that at all and made me feel as if I was being careless with my eyes.
I won’t be returning. A few months later, My daughter visited Dr. Inouye on Palmer Lane and had a much better experience, without the exorbitant copay and high pressure sales pitch. Much better experience!

I was more than a little disappointed when I realized the eye drops that were used to dilate my son’s eyes in August 2014 had an expiration date of ²⁄₂₀₁₂. I brought it to the Dr.‘s attention and she seemed to be surprised and said they’d have to throw that one out. How does this happen? I really liked the younger female assistant. She was probably the reason I stayed with them for a year prior to this last visit. I am now looking for a new optometrist.

I recently got an eye exam and contact lenses. Not really happy with the extra lens fitting fee I was charge without telling me before but ok. But now my new lenses give me terrible near-​sightedness so I called to ask my options. I was told that I would need to spend $ 150 for another exam to fix it, and that I can’t return the lenses I bought because the box is open. I was also told that I have the same prescription I had before so any change is just natural eye aging. Except that it was night and day when I changed to the new lenses, not a gradual change.
Not the help I was looking for. In fact no help. They’re very nice even when telling me I’m screwed so I gave 2 stars.

Dr. Lei is very easy to talk too. At my latest appointment, I didn’t have to wait long and the staff is very efficient. I have been a patron of this office for the last 10 plus years. The staff has always been very helpful, especially when I need some help picking out new frames

Dr. Lei and her staff are very professional and very friendly. Dr. Lei always spends a lot of time with us to ensure that we understand all of our options, so we never feel rushed. The service we have received is excellent, and we would highly recommend Dr. Lei and the staff of Cameron Park Eye Care.

I have been so impressed with the service that I’ve received from Dr. Winnie Lei and the staff of Cameron Park Eye Care. Dr. Lei has always spent time with me to discuss my exam and options in terms of eye care. I highly recommend this business.

This is one of the BEST optometry practices in the Cameron Park area. Dr. Winnie Lei and her staff are exceptional! Dave her office manager makes insurance processing painless.