Epic failure!!! He had one job and he didn’t do it. We worked with Eric for several months making offers on homes. When we finally got an offer accepted on a beautiful home Eric had a few weeks to do his job before contingency release. «No problem, we got it» should have been red flags, but we listened to Eric. In the eleventh hour Eric was no where to be found our loan approval file had just been looked at by Quicken Loans and the second loan company hadn’t even started. Eric had done nothing to meet the deadline. Eric put our deal in serious jeopardy and exposed us to losing our $ 26k deposit. To top it off Eric has never gotten back in touch with us, we’ve been forced to go to a backup plan and hoping our deal will be saved. Unbelievable that professional would never get back to you. So many promises broken. Eric knows the business but is not thorough, he’s distracted and only tells you what you already know. You are better off going elsewhere, don’t be swayed by the 5 star reviews, those folks got lucky.
Paresh P.
Évaluation du lieu : 5 Brisbane, CA
Working with Eric Nelson and his staff was amazing. They were thorough and responsive to us at all times. Eric was able to help refinance where our HOA has an ongoing litigation. He always kept us up-to-date on what the current status is?!. We would like to thank him and his staff for a fantastic job!!!
Juli A.
Évaluation du lieu : 5 Cambria, CA
I have known Eric for over 20 years, he has helped with several refinances on multiple homes, most recently the beach(Central Coast area). I cannot express enough how professional and considerate Eric is. I have also recommended him to others and continue to know that when I need loan assistance there is only one person who deserves the repeat business. As a business owner myself, I know how important relationship building is, I am thankful for his expertise and constant attention to detail. Highly recommend using him. Juli Amodei
Daniel F.
Évaluation du lieu : 5 San Jose, CA
My wife and I were referred to Eric by our previous lender. We had an excellent experience working with him and his assistant, Shannon. Eric was able to secure us an excellent rate for a 15-year loan with no points and only nominal closing costs. Each step of the process was clearly articulated and they kept us up-to-date as we progressed. The entire refinance process, from initial application submittal to closing, took just over a month. We couldn’t ask for a smoother experience.
Bill S.
Évaluation du lieu : 5 San Jose, CA
When you work with Eric Nelson you will find that it is immediately obvious that he has extensive experience in the home loan business. As a CPA, I am always on the lookout for other professionals to whom I can refer. Eric has done a fantastic job for my clients and I am thankful for that. He is very professional and efficient and I recommend him to anyone who needs a home or apartment loan. Bill Snyder Shannon & Snyder