Renson Automotive

A number of years ago a friend told me how thoroughly great Renson Automotive was, so I tried them out. I’ve been using them consistently ever since. They are thoroughly trustworthy and competent in every way. They always provide helpful assessment of what issues need attention soon and what can wait – or what can be addressed at little or no cost. I have bought several different used cars in recent years (a symptom of having three kids in college now), and they have given consistently great evaluation and feedback in the process. Always willing to answer automotive questions that come up, regardless of whether or not it means business for them. (On a few occasions have even talked me out of expensive repairs that I’d mistakenly thought necessary.) This is how all mechanics should operate.

One word: TRUSTWORTHY
I know, I know, mechanics + trustworthy don’t always go in the same sentence but these guys.YES. I used to work at a car dealership and when I needed some work on my car one of the mechanics suggested this place. It was so nice to know Gertie (my little Honda Accord) was in such good, trustworthy hands. I never felt like anyone tried to sell me services I didn’t need. Once my tires were so bald (my bad!) that they had me call the tire place down the road and took it over there for me because the owner didn’t feel comfortable with me driving. They legit care about what they do and do it right. Totally recommend this place.

I work at a Service Consultant at a motorcycle dealership. I know I can be very harsh on places I service my cars at due to being in the business and expecting top notch service. I was BLOWN AWAY the first time I brought my Suburban to Renson and had it worked on. The amount of detail they take in everything was very impressive.
I will never take any of my vehicles anywhere else as long as Renson is around. Just when I thought they couldn’t impress me anymore, I brought down a used Element I was looking to buy, but was nervous about buying a used vehicle. They performed an inspection and found some things that could be issues in the future, as well as some things that need to be performed now. Bill, the Technician, not only was exceptional about explaining all these things to me, but even replaced the differential fluid while I waited. I left the shop completely at ease and feeling VERY taken care of. This type of thing, you cant put a price tag on. I am forever a Renson Automotive customer.
Another great thing is they have helped me improve my work ethic at my dealership as a new standard of customer service! Thank you Bill… and Bill :)

I’ve taken my truck here 4 or 5 times and I’m very particular about who works on it. All I can say is the guys at Renson are pros. They diagnose my truck and call me about it ASAP, and have it done within 48 hours. Very friendly, informative, and HONEST. Can’t stress that enough. I won’t take my vehicles anywhere else.

I’ve been taking all of the cars in my extended faimly to Renson Automotive for 6 years. They are always friendly, thorough, informative & helpful and honest about the time the car will be ready. Not only are the great mechanics, but I’d eat a meal off of their shop floor. Seriously, it’s cleaner than the plates in my kitchen! Bill and Mark are great! I would go anywhere else.

Bill and team (Mark, Jeremi and Jon) really rock. Friendly and honest they will guide you through the entire repair cycle, call when additional approval is needed and will never try to put you into additional repairs where you would have the slightest feeling if that would have been needed. Their estimates matches the invoice and are straight forward. Like someone previously listed they state also issues which you should monitor or could take care or should take care of. As of today we bring all our cars from 30mi away to Renson which include 2 Mercedes SL from the 80’s and a BMW from 2005. They did also handle more specific stuff on the classics such as timing chain changes and soft top opening issues, so repairs where you would normally would think about visiting a specific Mercedes classic repair shop. We simply love those guys and their quality and give them 5 full stars.

My wife and I have been taking our cars to Renson Automotive for a few years now. Brake jobs, suspension, random engine code checks, sensor malfunctions — they do it all. Bill is a stand-​up guy. I consider myself relatively handy and have never found a reason to doubt the recommended repairs/​replacements that Renson notes. There’s a reason why these guys are the best in town, why they’re Diamond Certified, and get so much repeat business.
Looking for one of the last, true, good and honest mechanics? Look no further. You found them.

Honest, reliable, competent, and great at explaining what is going on with your car. Not the cheapest, nor the most expensive, but good honest work for your money.

good, if a little expensive. Was straight forward. told me what to fix, and what it would cost.

R.B. could not have enumerated two more important traits when looking for auto maintenance/​repair. «Honest, competent,…»,…these are really the top 2 issues when consumers are looking for repairs. Competent is perhaps more common than honest but to find both? Not easy.
A friend of mine recommended Bill and the team at Renson probably about 4 years ago now and I could not be more satisfied. They typically charge half the price of dealer work and do a better job. They are thorough and do not recommend work that can not safely wait. And while you may find lower bids for same work you’ll be hard pressed to find a more honest business owner.
The billing is also very clear and details future recommended work which serves as a good reminder. I like that they will also remind you about outstanding work that needs to be done because, of course, we are all busy and forget. Thanks Bill. We appreciate your years of honest hard work!

Once you find an honest, competent place to work on your car, you stay there. I love this place. I’d never consider going anywhere else — I even have my oil changed here (why not? it’s only a few dollars more, and real mechanics won’t incorrectly put in your oil plug).
I’ve been going here almost 20 years, and have found it to be the most professional, courteous, honest place you can find.
You can probably find cheaper prices, but in the long run you’ll lose money with dishonest or incompetent work.

These guys are my hero’s from shady auto mechanics. Granted I have a lot of friends that are mechanics, I still trust these guys more. I have had my truck in here a few times. First time was to fix a leak in the gas tank. They had it done same day! Next time was the clutch kit. Little pricey but my trucks has run great since. Great customer service unlike other places that just dick you around till you say ok just charge me the extra 200. Would highly recommend.5 effin’ stars!

Renson Automotive was recommended to me by a friend. I have been taking by now both my cars here, each once. The first one I was afraid of as it was a weird unidentifiable sound… They gave me a long explanation and estimate for $ 3 – 5000. At that point I quickly remembered that I purchased warranty with the car and Mark at the shop happily contacted them, worked with them and got them agree to the shop’s findings and pay. It was great reassurance to me that a rigorous insurance company looking after its money agreed to their complete diagnosis. At this point they just climbed a few steps higher in trust. The car was than fixed and the noise was gone. Second car I just took home from them. Again, weird noise, they could make up anything, but they simply fixed a loose belt and the noise was gone again. At this point I decided that they deserve a nice writeup on Unilocal at the minimum. Besides, they offer prompt and polite service and Mark is a great asset when it comes to discuss your car, even bad news. Five stars.

These guys are the best. No question. Been taking my cars there for 10 years.

This place came highly recommended by some friends. They did a great job creating instant rapport, providing great customer service, and fixing our car.
I like their consistent format:
1) This is what we’ve done
2) This is what we recommend doing now
3) This is what will probably need to be done in the future
Its nice to have a place that you can trust… I finally stopped procrastinating on fixing our car just because I was afraid of being misled.