Green Thumb Nursery & Hardware Patio Shop

if I can I will give them negative star, very high prices and no customer service, very rude employees. I was long time customer, trying to support local small business knowingly paying high prices but i guess day don’t care,

Good selection of items, but I wish they would sometimes put their indoor plants on sale. One day I asked the guy at the kiosk across the street from the cashiers what the names were of two trees on my cellphone camera, and turns out he told me the wrong names for both.

The perfect spring garden store. Large selection of plants of all kinds. I really love this store.
The staff is always friendly and helpful. They are also very knowledgeable about gardening.
The store offers a nice selection of garden gift items too!

I called the store to ask if they carried Easter Lilies. The woman that answered the phone said, «Is that a vegetable?» Enough said.

This nursery is the cleanest nurseries I have been. They have really good customer services and everyone is willing to take their time to help and answered your questions. I think the price is a little bit more than Lowes and Home Depot but their fruit trees and any other plants are greens and looks fresh. This is one of my best nursery in the Valley now.

This is a fantastic store for all your gardening needs!
Wonderful selection of plants, pesticides, fertilizers, plumbing, hardware, and accessories. Many things you won’t find in a big box store.
Very helpful staff, (most, anyway), especially Greg in the lawn and garden section, he really knows his stuff and I wouldn’t shop there without his help.
They even have extensive Christmas areas during the holidays, lights, decorations, trees, you name it, they got it.

I called to get a price quote on a specific plant. They told me they had them in stock but they were unable to tell me for how much because the plants were outside and they would have to go outside to see the price. I was calling for price quote so I could compare it to other local nurseries (who had no problem going outside and looking at a price tag) so I wouldn’t have to spend my entire day driving from nursery to nursery. This was an inconvenience to the old man answering the phone and he refused to look for me. Would loved to have known if their prices were competitive because I would have made the trip to a small local business instead of giving my business to Home Depot. Regardless I spent $ 300 on ornamental plants and will probably go straight there next time.

This place is filled with interesting things to put in your garden. You can even just walk in and look around. I wish I had money to buy some of this stuff. Although, not enough bird baths;but, I’m sure that’s not a problem to the lot of you.

This place is great… have come here for years for plants, fertilizers, seeds… very conveniently located and it is easy to ask for help. A nice greenhouse too! Has just about everything you could ask for .in terms of outdoor landscaping and garden supplies.

I tried to return two small plants that I purchased at Green Thumb in Canoga Park. You would think that I committed a murder. First, they sent me to three different employees and then to be questioned like a criminal as to whether I watered them, when I purchased them, where’s my receipt, etc. Who keeps plant receipts? Your store is not Macy’s.
They agreed that the plants were from their store, but again they asked, Where’s the receipt?. Hold on Green Thumb, if you can’t stand by your merchandise no wonder everyone goes to Loew’s! Your corporate office needs to train all of you in customer service relations!
If you need plants you are better off going to Walmart or Loew’s..

great place! I had no idea — it looks like a hardware store from the front with a yard of garden décor & pots. But they have a gigantic nursery with fair prices & amazing selection, plus everything else you could need outdoors. Super friendly helpful knoledgable staff too. Will definately be putting it in my rotation and recommending it to others.

This shop seems little from the outside, but it has a HUGE back part, with the plants all artistically arranged by type.
I stopped in a couple times and found exactly the little succulent I was craving… it was hard to find, wish I’d stopped here first!
Once you dive in, the place is huge. Sections for all types of plants: indoor, outdoor, garden and even water gardening. If you’re like me, you can burn an hour easily just wandering around to check out all the beautiful stuff!
Flowerpots and containers– they have a good selection out front. A little pricey on them though.
Indoors they have all the tools, soils and fertilisers you need to get your garden on. (I didn’t price compare here, I was just focused on the succulents). I even saw the doggy don’t signs… I was looking for those awhile back.
Have fun!

Extensive selection, not the cheapest prices, but reasonable. They carry a wide variety of fruit trees from reputable distributors like Dave Wilson Nurseries. I was also impressed with their heirloom tomato selection and prices.

One of my favorite stores in Canoga Park.
When I think about this store or come in to take a peek I think about my dad. I remember coming here with him to by flowers for his landscaping projects and projects for our home.
They carry a wide range of flowers both indoor and outdoor, herbs, bushes, fruit trees, fertilizers, gardening tools, garden décor, fountains, garden statutes, lighting, and pots.
I love this store because I feel peace walking among the flowers. Its a nice place to come too and relax and admire how beautiful flowers really are.
During the christmas holiday they sell christmas trees and christmas décor. If you have never been here before I suggest you do.
This is also a great place to pick up a gift for someone such as a house warming gift.

Green Thumb is a great nursery. The plants and trees are generally well cared for and the staff is some of the most knowledgeable around. The staff is also very pleasant to deal with, no matter how busy the store is at the moment. The prices can be a tad high but not unreasonable. Please consider shopping here rather than heading to Lowes or Home Depot where you will find plants that look great today and die tomorrow. The fertilizer/​seed department is also well stocked and of great quality.
The only criticism I have is in the irrigation/​sprinkler department. While they carry the best valves, PVC and connectors, they lack a serious selection of sprinkler heads and attachments. They also lack a selection of drip irrigation fittings and drippers for certain sizes of tubing. I find this odd for a full-​service nursery and garden shop.

I come here all the time to find random plumbing parts for my garden and i love having something nearby where I don’t have to spent massive amounts of time spending in line like many of the huge places like Home Depot.
The people there are friendly and knowledgable, thanks to the staff there.

Every time I drive up to the San Fernando Valley I make sure to carve out at least 20 minutes (which usually turns into 45 minutes) to shop here. I love the knick knacks, you can find gifts for a wide variety of people and ages and there’s plenty to choose from at low, medium and high price points.
They have a small selection of fountains and statues, great patio deco and accessories, fantastic little «chatchkes» to sprinkle throughout your home and garden and a wonderful variety of indoor and outdoor plants and trees. The store is relatively small compared to some of the bursaries I’ve been to, but every square foot is packed to the gills with neat stuff to buy. They also have a structure in the middle of their parking lot which houses bigger, more established shrubbery and trees.
The employees are helpful when asked, but I haven’t had anyone come up to me and ask if I needed assistance. (Thus the 4 stars). I highly recommend shopping here, but don’t be afraid to ask someone to help you.

High Prices and Poor Customer Service
I’ve been going to Green Thumb for years, and still will for some of their items. They are the best local place to get soil. But unless they are running a sale, the rest of their plants and merchandise are very over priced. Customer service is very hit and miss. The younger staff and female staff are much better about being polite and helpful. But then they have some elderly staff that really should just retire. They clearly are there just taking up space, and they really don’t give a dam about providing service. In fact, they will outright waist your time going on and on, and not telling you much of anything useful. This store reflects lax management and out-​of-​control staff.

We have been shopping here for years. I’m serious about this, how you treat customers really influences whether not they return.
There are some super friendly and knowledgeable employees here, I’m not trying to bad mouth the entire place. The plants are also well cared for.
God forbid you ever have to return a plant, or if you try and bring a friend to shop with and you both try and use coupons. My point (without getting too wordy or in poor taste) is that when an establishment is so concerned with penny pinching and rules that they’re downright rude to customers, that cuts it for me.
I’ve gotten comments like «are you here AGAIN?» «Well you’re just full of questions and I’m a little busy» before and let it slide. However, when a friend and I came in to buy plants for the second time this week, the lady at the counter told us four (and I’m not exaggerating) times that she won’t take more than one coupon. I GET IT.
She embarrassed us, made us feel like total cheapskates and I feel like there was a nicer way to do that (and not four times). I feel totally unwelcome as a customer and I’m probably not going to return unless I just have to. This was not a one time thing.
Seriously, work on the people skills. My family spends hundreds of dollars on any given visit, and you’ve lost a great client.

Wonderful nursery whether you are a plant neophyte or Master Gardener! I was very impressed with the array of citrus they have, ranging from common varieties to harder-​to find. The prices are reasonable, and the quality of plants is excellent. Far better than the poor root-​bound specimens you find at Home Depot.
One thing that really impressed me is the array of soils/​compost/​manure they have! AND they will load the bags into your car at the pick-​up area! Very much appreciated when each one can weigh upward of 40lbs.
We will be landscaping the backyard over the next few months and am happy to have found this place. I am confident the experience will be a pleasant and successful one with their assistance.