Moyle Automotive

I have been taking my cars to Bill for many years and have never had a problem, what a great friendly team they have. I would recommend Bill Moyle to anyone who wants great service and a fair price. They have never tried to upsell me, as a matter of fact on several occasions when I thought I needed service they told me to hold off on it. Now that’s and honest mechanic.

I have changed my starter at this body shop a little more than a year ago. I got a 12 months warranty for a rebuild starter and I was charged the price for a brand new one. I was in rush and didn’t have too many options. Starter just broke again, I guess it was because poor quality or poor labor. I hope they provide a better quality on other services.

I started going to Bill Moyle & Sons back when his dad owned the business, and Bill Jr. has been doing the family name proud in my estimation. As I read Rowyn B.‘s post, I’m guessing it was his own phone manner that was lacking in that interaction — not even willing to provide enough information so he could get a proper quote. Anyway, you can trust Bill Moyle — they won’t burn you. Great service, completely trustworthy. I’ve known him for close to 20 years and continue to go there with my cars. I started going to the Ford dealer when I got a new vehicle, but have returned to Bill Moyle.

I came to Bill Moyle when he was Moyle and Son many years ago but somehow got into the habit with my new car of going to the dealer. That was, until I needed some brake work done on the front and they tried to upsell me to both front and rear.
My wife uses Monaco Motors next door and they recommended him. I wondered where he relocated so I gave him at try. Small shop, just Bill and another mechanic, and his wife answers the phone. Rowyn B who gave 1 star missed the reason why I gave Bill 5 stars. He doesn’t do the usual dealer thing, «our shop rate for this is $ 355 (regardless of whether it takes 1 hr. or 4)». He actually figures out what is wrong and then gives you an estimate-​what a concept! So first time he just replaced the front pads and machined the rotors for much less than the dealer quoted.
When one of my coils went and my V-​6 became a V-​5 he took me right in without an appointment and again, very reasonable. When the replacement coil turned out to be defective, he replaced it again without any charge to me.
Old fashioned values like strong work ethic, honesty, great customer service. When you have an older car like mine, you need a good mechanic. I believe I’ve found one.

I haven’t brought my car here so this rating is not about any of their service specialties but for poor customer service. Only reason I give it one star is because that’s the lowest I can rate it.
So anyway, whoever answered my call doesn’t deserve to be around phones. Ever!
Me: «Hi, can you give me an estimate for front brakes?»
Her: «I can’t really give you a price because it depends on a lot of things. You should bring your car in so we can check it»
Me: «Oh, that’s fine I just wanted an estimate so I can get an idea.»
Her: «Well, like I said it depends on a lot of things.» (Heller?!) … okay I just added that last one. That’s how she sounded though.
…already sensing her betch mode.
Me: «Nahh, that’s fine. Thanks anyway.»
Her: «Wait, wait, I’m just trying to say we need to see your car before I can give you a price. Heck, I don’t even know what car you have!»
Me: (Well, EFF!!! ’cause you never asked!!!)… ‘bye.

This is a great place for quality repair work with a fair price. All around just plain nice people work there also. I travel across the valley to get my car serviced.

I’ve been to Bill Moyle’s a few times – lube and oil, brakes, etc. While they are a little bit more expensive than Jiffy Lube or chains, I’ve never had the experience where they try to upsell you on things you don’t need. They’re polite and quick in their repairs. Overall, an honest, good business.