Sunglass Hut Internatl

Went in today as my better half needed some dark glasses after we did some lasik on them eyes. She needs something with fashion to look pimp yet for a short time. Richard Chang was an excellent sales guy! Cares about the stuff he is selling as if he owns part of the franchise. Definitely a good guy and likely a fellow republican. Friendly and full of knowledge. Got her two pairs for $ 160 as they has a mad sale and I can’t resist a good sale in my Jewish pocket.
This store doesn’t have Chanel and some of the other super high end brands, but there’s still quality like Prada and Maui Gym or whatever they are called.
I get tired whenever walking in this huge mall, but now with the village across one case spend a few hours just chilin for free and browsing the goods.

Went in because I dropped and broke one of the lenses of my Ray Ban Wayfarers, was going to get a new pair but I was told I could order just new lenses. They gave me the phone number to order them and I did, much much cheaper! Sunglass Hut will install them for free too! They came in and I went into the store and they put them in, adjusted them all for free! They were so helpful and nice! It was awesome!!! I am a loyal customer for sure! Very very satisfied!

Today I went in to the Sunglass hut on the second floor of the mall to exchange a pair of sunglasses. My receipt says I was helped by Jessica. I have been to other sunglass huts before but this lady’s attitude was great. She explained all the policies, gave be genuine advice on how to pick out sunglasses, and made some great points on why I should stick to shopping with sunglass hut. I did not get the slightest hint of an attitude, authority, or pressure, even though she is probably ten years older than me. She was very respectful and I walked out of the store very satisfied with my decision to exchange rather than do a return.

Richard is amazing! My boyfriend bought me Ray ban aviators a few months ago and they were never properly fitted. They were loose and needed to be tightened. While roaming around Sephora I got a call from my boyfriend raving about the guy at sunglass hut that saved his Tom Ford’s. I headed over to have him fix mine, as well… Wow! Not only is Richard incredibly friendly, welcoming and excited to help you but he is very knowledgeable. Sad to say but it’s rare to see someone so excited and passionate about customer service and their job. He really made our afternoon. We will most definite be back to buy some sunglasses from Richard. Best experience and We feel like we made a new friend!

I love this store! My husband and I have bought all our glasses here, Richard is the best he has repaired two of my sunglasses and does it so willingly. He’s so friendly, he really makes the experience enjoyable! I tell all my friends to go there and visit him just because he really is the best!

I’ve never really shopped for Sunglasses, so I really didn’t know what to expect going in. Richard, who not only has a mastery of suave facial hair, took me step by step and helped me make a purchase that I’m extremely happy with. Ask for him if you ever consider buying a pair of sunglasses. It was such a wonderful experience buying from him!

Richard is amazing. I took in a pair of Prada’s to be adjusted and Richard was able to repair what Lens Crafters said could not be repaired. The frames were skewed a bit and Richard spent 30 minutes repairing them and explaining what to do it the problem occurs again. He is very professional, respectful, polite and a great guy. He takes his job seriously and does an EXCELLENT job. I would recommend this store to anyone needing sunglasses and go to Richard! He will inform you of the best choices in terms of making a decision.

Upstairs location is the place to shop. Richard is the man to see! Really made my shopping experience like no other. The best customer service, extremely knowledgeable.

Way to go Joey! Thank you so much for the extensive help. You did not have to go out of your way considering I was there to do research for a future purchase. I am so impressed that without any doubt you’re my eyeglass/​sunglass referral. Thanks again for today!

Tianna is awesome! She’s located in the upstairs store and has all the patience in the world.
I believe that she is epitome of a proper and professional customer service and product knowledge specialist.
Thanks for all of your assistance Tianna!

There are TWO Sunglass Huts in the Westfield Topanga Mall. One is downstairs near H&M and Victoria’s Secret. The other is upstairs across from the Apple Store in the «Canyon» area. I went to the one upstairs.
There’s nothing about this store being shady, it’s really bright and cheery. You can see why people would want to shop here. The store is visually appealing. There was no stigma to shopping here.
I went to make my once-​every-​seven-​years purchase of pricey wraparound sunglasses. My Oakley sunglasses were gross and had broken and been put back together for years. By some miracle, I never lost or broke them. Time to get a similar pair.
The salesperson was super friendly and helpful. She talked me into paying more for better sunglasses but gave me a visual demo that made it a no-​brainer to buy the more expensive polarized pair.
In Southern California, you need sunglasses year round for driving and outdoor fun. Sunglass Hut is a great place to get them. I’m glad they trained this person well and she gave me great service.

Margo is great. I told her I wanted aviators, I usually wear D&G eyewear but I’m open, and I have a big head. I didn’t have to ask her to find stuff for me, she just did. Yay! Finally! I love that this mall is like South Coast.
I mean seriously… Do I have to ask for everything? Well Margo is great. She brought me lots of choices to try. Some good, some weird, some wonderful, but she wanted me to try a bit of everything so that I can have as many choices as possible. Ray Ban? No thanks. Burberry? Shoot, I don’t think I should, but maybe. Dammit, no Chanel? UGH. Whack but o well.
Try on some shades, talk about purses and shoes, make fun of how big my head is, and annoy the boy. hahahhaa. What a start to a fun afternoon!
:)