Zenith Environmental Pest Control

WOW, worst customer service ever. The woman I spoke was dishonest about pricing and about when the person was coming to spray. The appointment was for 7 – 9, they called at 9 and said they’d be there by noon. When I called her out on being dishonest she was VERY rude. They pricing completely changed from one day to the next, I was told I had 30 days to add on inside spraying, when we decided to do that, the price went up to $ 125. Also, the outdoor spraying did not work. Really disappointing overall.

Stay away from this company. I called to get an estimate for roach removal for my property in West Hills, and the operator was very rude, not helpful and had the courage to ask where I work (what is the relevant to the inquiry?). She then proceeded to suggest Terminix or Orkin due to the fact that I was not willing to disclose my employment. Again, how was that relevant? I will ensure to NOT recommend to family and friends of this company.

We had a problem the rats and Zenith really came through for us. Scott was the man who helped us and he was truly an expert. He has years of experience and helped us out until our problem was solved. He was straightforward, polite, and showed up on time for each appointment. We would call him again in a heartbeat with any pest control issues.

Run the other direction. I spent more than $ 1500 only to hire someone else to do the job right. They were dismissive of our observations and were convinced we had left the door open and that’s how a rat had gotten in. Hire someone else. Zenith is incapable of solving your problem.

Expert customer service.
All schedulers and service technicians will do all they can to meet your requests.
A regular monthly service will keep you bug free year round!
Highly recommended!
Joan Matti

As gross as this sounds… we traveled recently and apparently Bed bugs decided to leave the hotel and come home with us. I started noticing that I had bites all over my body every morning when I work up. After a few days of my suffering, my husband did research online and said he thought we had Bed Bugs, I left for work on Wednesday morning which is when my husband checked our mattress (which was under 2 years old) and he said he saw what had been described online. I called around for quotes and Zenith was the 3^rd place I called. I spoke with Aaron who was super cool and accommodating. He explained everything to me and gave me a great price (a third of the price Clark quoted me and about half the price that Orkin quoted me). He told me what needed to be done for Jim to come out and fumigate and got me scehduled for Thursday morning. Jim arrived within the time frame I was given (10 – 1) and was so helpful. He explained everything to my husband, did a thorough check and assessment of the house and said that he only saw them within the master bedroom and all though there weren’t a lot he did a very thorough job. He even treated our wood bed frame. He told my husband what to do with all his shoes and shoe boxes that were in the room (I keep all my clothing in my dressing room). and advised to get box spring and mattress covers for our new mattress that we are having delivered. He was very helpful and nice and my husband said he felt very comfortable with him. He offered to come back a second time to do a follow up check and spray if need be. He scheudled it all yesterday and so far, so good! I really appreciate him, I think we are going mohave Zenith start doing a monthly spray at our house for all insects, sermon etc. Great service!!!

Just moved to the area and had our initial consultation from Jim. He was very knowledgable on insects, pest and rodents that were popular in the neighborhood. Gave us many options and felt very comfortable with his services. We signed up for the service and would highly recommend others do the same.

I have used Zenith for the past 15 years and never had any issues with them. We were on a regular monthly maintenance for gophers and ground squirrels until a couple of years ago and since then, I used them on a need basis. Scott is punctual and knowledgeable about gophers’ problems. We have a rather large (½ acre) lot but Zenith pretty much has controlled our rodent problems. They are now working on a new case of gophers infestation stemming from our neighbor’s unattended yard.

Not even 1 stat for they services. Just took money first, but 2 boxes and done. Not checking, no follow up check. I had try to contact with them, left message 2 times, no one call, no one show ups. Mice’s still in units and Very, very bad experience. I will try to contact tomorrow. I’m not recommended they service.

Zenith is professional and they have done a great job for many years. Scott is intelligent and kind. He reassured me as I asked a thousand questions. Living in the hills near Mulholland… I had mice, bees, bugs, I think he removed an alien one time!
They come back to check and are reasonable and thorough!
Thanks Zenith and Scott!
Stephanie

We had a skunk (or skunks, we weren’t sure at the time) that decided to live under our house in the wilds of Encino. A friend in Woodland Hills had the same problem and revved about Zenith and Scott in particular. After calling, Scott came over the next day, repaired the crawlspace vent cover that had a hole, and set a trap. After about a week of card playing to coax the skunk out, it was trapped.
Scott also had baits underneath the house to see if there were any other skunks (babies), so he kept a cage on the side of the house while monitoring any activity under the house. Over the next three weeks, one more skunk was trapped and relocated (along with four neighborhood cats, they were set free after their snack). Scott was fantastic — easy to contact, super friendly, and he kept in contact with us throughout the month. I hope something like this doesn’t happen again — but for any extermination or trapping needs we need in the future, I will call Zenith first.

They showed up when they said they would. They did what they said they would… fortunately 24 hours after the safe trap was left, the possum that was the problem was it in! Scott came out Monday and took it away. I was happy to get calls returned on a Saturday when their office is closed. Definately a recommendation from me.

Scott from Zenith was fantastic. They priced the solution well and showed up on time and were extremely professional. Would certainly recommend.

Scott the owner came out today to deal with our beetle problem. I called in the morning because we were very concerned about lots of little brown bugs that had suddenly appeared in a room and assumed had come from tree outside. We have known Scott for about 8 years, and he is one of the most friendly and personable people around. He calmly evaluated the situation, and when left alone for 5 or 10 minutes, isolated a paper mache waste bin, we had had for years, as the source. They had bored into the material and were reproducing. He then professionally sprayed the room. We could not feel in better hands. I can highly recommend him and his company Zenith pest control!

Excellent company — have been with them for over a year. After 30 years of bug free house, had a problem all of a sudden — prior company did not solve anything.
Zenith got rid of problem, and they have me as a happy customer from now on.
Scott and staff know what they are talking about– the office and schedules for spraying very easy to arrange. Everyone is very pleasant to deal with. People are on time. Always notify you they are coming the next day by phone. If the object is to get rid of pests they do it. Use the latest products.
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I have been using Zenith’s services for the past two decades for gopher and pest abatement and have been very happy with their services. I now have three young children and appreciate even more the fact that their methods are kid and pet friendly as well as environmentally responsible.
Recently, I had a problem with a raccoon tearing up my grass and landscape. After receiving some very expensive referrals from my gardener and from several friends, I called Zenith to see if they knew of a company that could cost efficiently handle the problem. I was pleased to find out that they handle this issue and could do it for around ¹⁄₃ of the estimates I had received.
Within days, they caught the raccoon and relocated it, unharmed, to a wilderness area around 60 miles away. They returned and set another trap — the price included one month of service. The next day they caught another raccoon.
Zenith is obviously not a small company (there is always someone available and, in two decades, the service has never been interrupted), it is run like a family owned business, and they have never refused an accommodation. When we caught the first raccoon, my kids were freaking out seeing the animal in the cage. I called Zenith and asked them to pick up the critter right away. After I explained the situation, they rerouted one of their service people and picked up the animal within the hour. Whether I speak with their personnel on the phone, or with their technicians at my house, they are courteous, friendly and accommodating.
I don’t know if anyone from the company will see this review, but if it causes anyone to give them a chance, it means that my time was not wasted. In case someone from Zenith does see this, THANK YOU ZENITH!

ew. Fleas. Nasty little creatures. We moved in to find an infestation so bad, and the little buggers were so advanced that they had entered the Iron Age. They had set up advanced societies, formed unions, and were arguing about global warming. These things were bold.
Stil, I’ve got kids, and we like our neighborhood cats so I want a kid/​pet safe solutions, and we can’t afford to burn the place down and start from scratch. I tried two boxes of store bought flea bomb. Please. The little biters sent me a thank you note for giving them an aromatherapy shower. It was time to get serious.
After the first treatment, all uninvited guests were traveling to the everafter. The spray-​guy said that the infestation was so bad he would have to come back. But, as I said they were advanced, and within a week, some of the eggs that they had cryogenically stashed in hidden couch pads emerged like the living dead in search of blood. So zenith came back. This time, I asked for the outside and only selected rooms. The flea spray guy, again, said that this being the worst flea season that he can remember, that I should not be surprised if I see him again in a week. He suggested Thursday. This time, all was quiet for about 4 days, then a few flea-​zombies arose again. I had him back today (Wednesday). We discussed strategy about what was needed and he sprayed today. While irritated that Ihave to deal with this at all, I will continue to have Zenith on speed dial.
Now for the phone person. Really excellent service. She commiserated about the nastyness of this year’s fleas, and laughed at my jokes (hay, I’m only human). she gave me instructions about what I should do (laundry like I’ve never laundered before, and vaccume like it’s the next new fad.)
Good people all around.

Fast, good Pricing, on time and did a great job.
I had a roach infestation problem, and zenith was there to help me get rid of the pests.
Thank you Zenith.

this company is a total rip off. I wanted to get rid of my gophers and was quoted 250,-. The guy said that would give me piece of mind at least a ½ year and if I needed anymore service I could get it monthly for 65,-. Well, they came out three times, but the gophers are still there a month later. When I called them, they said that they are new gophers. Yes right, the holes are at the exact spots as before and nothing has changed. The girl who answered the phone was rude. I will dispute the charge with my credit card company. I paid for the gophers to be eredicated as the contract says.
Safe yourself you money, this company is unprofessional and dishonest.

Since buying my home, we’ve used Zenith for an annual ant spraying and today we used them for a surprise infestation of fleas. Every time Zenith has been professional, friendly and easy to accommodate our needs. They use nontoxic, pet & kid friendly poisons that are VERY effective. They answer all our questions and are very trustworthy. Once, when the ants continued to pester us, Zenith came out for an additional round of spraying, no charge & no hassle. If you need to get rid of pests & want a safe solution, I HIGHLY recommend Zenith.