Advanced Veterinary Care Group

If there was less than 1 star, then I would leave that.
My 5 year old dog had TTA surgery here and it has been a nightmare ever since. Well, really before the surgery even took place. I initially called to schedule a consultation and they said I could bring her in the next day and they would do a consultation and surgery in the same day. I was ecstatic because I did not want my pup to be in pain/​suffer any longer than she had to.
I brought her in the next morning and the consultation consisted of a 5 minute overview of the surgery before they took her back and then an outline of the aftercare instructions and payment. It honestly felt more like a business transaction then it did dealing with someone that actually cared about my dog. It has been awful since then and will attempt to keep it short in hopes that as many people will read this as possible.
Draining from the incision site persisted about 5 days after the surgery. I called to see if I could bring her into Advanced to get her looked at. Their response was, «See if you can get her into her normal vet, but we will try to get her in if not.» It is amazing to me that they pawned this off on someone who did not even do the surgery. After following the post-​op procedures carefully, she developed an internal infection. I have since had to take my dog back to her normal vet 4 times to deal with the mess Advanced made. This includes poor suturing of the incision site and sustained internal and external infections.
The lack of care, respect and precision with this group is almost impressive. I would advise you to go anywhere else but here. Even if it costs more, I would pay upfront instead of paying for continual vet visits and the emotional stress of dealing with it all.

Took our dog here for Achilles tendon repair surgery, very reasonably priced and the turn around was same day. Friendly staff, straightforward process, thanks everyone for putting up with our especially whiny dog!