Benidorm Bikes & Snowboards

CANCELLED advertised annual consignment bike sale!
I bought a good used bike at this sale a few years ago. I was very happy with that experience and would give it 5 stars. Unfortunately, it was stolen last fall. So I looked up the Benidorm sale weekend and waited for it to start — today. But THIS year, they advertised it and didn’t hold it! Nothing on their website and no sign in the window when I arrived Saturday at 9 AM for the start of the sale! I could have bought elsewhere weeks ago and been cycling by now.

I’ve been out of the biking scene for a few years and decided that this spring was the time to change that, so I needed all new gear. I researched a Specialized bike that I was comfortable with in terms of price vs. features. I had stopped into another local bike shop and wasn’t really pleased with the reception that I got from that store. So I called up Benidorm to see if they had the particular bike I was looking for in stock, and Jan answered the phone. They didn’t have the bike I was looking for but Jan offered me a couple comparable bikes that they had in stock. This was only after she actually asked me some buying questions and acted genuinely interested in helping me. I said I would come take a look at what they had at lunch that day. Ten minutes after getting off the phone, Jan was ringing me again and told me that she had looked into the original bike I was looking at and they could order it for me, if I didn’t see anything I liked that they had in stock. That follow-​up call from Jan made them a sale on a bike, plain and simple. And all the accessories that went along with said bike, at a 15% discount no less, since I purchased my bike from them. When I came in to order the bike, I actually worked with Pete since Jan was working with a fitting customer. Pete was equally helpful throughout the process and was very easy to talk to. My bike took about a week to get in after ordering and the staff did a great job with getting me setup with everything I needed right down to finishing off the bike with the computer install. I would definitely shop there again!

We love this bike shop!!! Last year we were camping nearby and discovered 1 of our bikes was damaged. This shop identified and solved the problem quickly, found a needed part and then pointed us in the right direction to the nearby Farmington River trail Biking weekend salvaged! All with good humor and great patiience. This year we went back to say thanks and buy anything as a small way to support such a great place. Only wish we had such a terrific place nearby our home in Massachusetts.

The absolute worst bike shop I have ever visited. Could not believe the audacity of the owner. I came into the shop and asked him if he had crank brothers seatpost clamps.
He showed me a couple clamps he had and put them on the table in front of me.
I asked him if he can match prices online… I searched and found the same clamp online for half the price… he made a joke saying sure I can give it to you for twice the price of that… full price.
I just looked at him and said well you really know how to treat your customers huh?
I would suggest going somewhere else if you like being told you are going to pay double whatever is offered somewhere else. Thanks Benidicks but no thanks.

I have been using this bike shop for the past 15 years. I just had a problem with a brand new specialized bike that I rode in RAGBRAI across Iowa. I bent the carbon frame and was worried about what was going to happen with my warranty. They managed to get me a brand new 2015 model I will always go here for my bikes for ever thank you so much!

I’ve been going to Benidorm bikes since I was a kid. I used to ride with one of their employees and helped him out of a pickle of a bike accident when we were out mountain biking. I guess he told the story of the bike accident enough times, that whenever I go into the store nowdays, Doug (the owner) knows me by name. I’ve always been treated well at benidorm bikes. They’re not the cheapest bike shop around, but I like to think of them as the best. They have a nice selection of mid to high-​end street and mountain bikes and are willing to help with product info and if you want something they don’t have, they can order it (as was the case with my 2010 Specialized 29’er). The service dept is good, they do group rides, a used bike sale at the beginning if the bike season and are more than your run of the mill bike shop. They also have a mini mountain bike trail out back, which is great for demoing bikes. I haven’t seen any other bike shop around that has a trail out back. Most other shops let you ride a bike in their parking lot. While that might be fine for road bikes, for mountain bikes a parking
Lot demo sucks. I’d highly recommend Benidorm Bikes to anyone interested in biking.

i was not at all impressed with this bike store. I went in twice once to get my bike serviced with an intent to possible buy a new bike $ 3000 or so price range. The owner was somewhat arrogant and the service was overpriced and not done well. I figured I would give it another try, maybe it was the wrong day and because the store is in my neighborhood. Again the owner didnt want to spend the time of day and was somewhat combative when I tried to figure out what the right purchase was for me. Passed me on to someone and didnt want to take the time of day. Prices were much higher than I ended up finding. Went to bikers edge in avon and these guys bent over backwards and saved me a ton. never have commented on Unilocal but I thought it was important to promote good service and competitive pricing versus the opposite.