Received a 3 lb sampler as a gift. Freshness is a definite problem — coffee is good for about 2 weeks after roasting(information gleaned from their website). The packages are not vacuum packed so will degrade immediately — the shipment was in transit for 7 days and who knows when they were roasted. So it’s a big FAIL. Find a local roaster and buy small quantities. BTW, as others have made clear. CoffeeAM does not publish negative review on their site — I wrote one too and they did not publish. STINKERS!!!
Deb Z.
Évaluation du lieu : 5 Malibu, CA
I“ve been buying coffee from this establishment for close to three years. LOVE these people. A special shout out to Vanessa for always standing by their products and always helping when needed. Love her too! BTW, their coffee is great and their prices are fair. Always with a smile, no attitude… don’t hesitate to go to them for your coffee purchases.
Craig N.
Évaluation du lieu : 1 Kennesaw, GA
Tried the chocolate rasberry flavored coffee drip grinded, results were that the coffee tasted burnt, no taste of cocolate or rasberry, very disappointed, waisted time and money.
Vale C.
Évaluation du lieu : 5 Atlanta, GA
I am a picky coffee customer. I currently operate 5 restaurants in the southeast, all are well known and two are 4 star rated. We have served coffeeam coffee for the last several years and would not switch to a different vendor. I do not usually post comments but thought I would do it tonight while I sip a cup of their peruvian swiss water decaf. Great company and great service. Thank you coffeeam.
Colin S.
Évaluation du lieu : 5 Milwaukie, OR
Interesting that the reviews are so polarized. I have been using Coffee AM for several years. I am particular to Kenya AA which is almost impossible to find in coffee crazy Portland, OR. I buy five pounds at a time, about $ 10 per pound with shipping. The beans are uniformly well roasted and fresh. I cannot imagine what the negative reviews refer to. There always seems to be someone who has unusual expectations or is CPO(chronically pissed off).
Daniel M.
Évaluation du lieu : 1 Joppa, MD
Wow!!! How they have stayed in business is beyond me. Ordered 3 types of whole single origin non-flavored beans that I had and thoroughly enjoyed from other roasters(Chromatic, Klatch, Doma, etc.) previously and hoping to save a little money by ordering the same beans from CoffeeAm. Long story short, any money you save by ordering from CoffeeAM will be lost because the quality of the beans is beyond poor. I am not sure if CoffeeAM is sourcing only the lowest grade beans from a region or just adding flavoring to regular beans. What I do know is that none of the single origin beans I got vaguely resemble the flavor and complexity that they should have displayed. All 3 pounds were so poor in taste, I tossed them out… total loss of $ but they were all that bad! As others have stated, I wrote a review and have yet to see it published. I assume CoffeeAM read and deleted it. I wish I had read these reviews prior to ordering and I hope mine will save you from a bad batch of low quality beans. My advice, spend the extra $ 3 and get something real from a reputable roaster.
Matt K.
Évaluation du lieu : 4 Lutz, FL
Coffee from CoffeeAM will likely have a coating of oil, and this is actually a *good* thing. When coffee beans are roasted medium or darker, the beans naturally release oils. The oiliness is an indication that your coffee is freshly roasted, unlike the stale dry coffee beans several other reviewers seem to be used to. Not only does CoffeeAM give you fresh roasted coffee, the prices are per-pound about the same as buying a bag of mass-produced Starbucks beans. Their website contains tons of reviews and description, so it is easy to narrow down the large selection to coffee that you may like. Also, CoffeeAM love to give you freebies. Free mugs, free hats, free samples, there always seems to be some cool giveaway and this shows an appreciation for the customer. The only thing I did *not* like about CoffeeAM is the flavored coffee. This was a free sample so I wasn’t out anything, but I very much prefer the normal roasts.
K B.
Évaluation du lieu : 5 Memphis, TN
I’ve been ordering from CoffeeAM for a year now and have absolutely no complaints. The only glitch I ran into with them recently was when they incorrectly sent me whole bean, when I had ordered drip grind. I called to find out what could be done and I received my correct order the very next day, plus they let me keep the whole bean– which I though was stellar customer service. The other plus is– you get a whole pound of coffee– 16oz! Whereas if you buy in the grocery store you only get 8 or 10 oz. I think the quality is excellent and they have a nice variety of organic beans from around the world as well. Highly recommended.
Eric B.
Évaluation du lieu : 5 Palm Bay, FL
I was shocked to see such a panning of this place here on Unilocal.I’ve been mail ordering my whole bean coffee from CoffeeAM for the past three years now — 5 pounds at a time — and haven’t had a single issue with customer service nor coffee/roast quality. The only complaint I can come up with, is every few hundred beans, there’s that straggler bean that either gets under-roasted or over-roasted. I’ve never experienced any of the problems others have mentioned. I’ve probably gone through about 50 pounds of their coffee by now. Granted, I’ve only ordered one single type of bean/roast from CoffeeAM in my order history, because I already knew what type of coffee I liked before discovering their service. I can wholeheartedly say that this coffee beats any coffee you can find in a grocery store, hands down. When bought in 5-pound bags, it’s cheaper, too.
Danny B.
Évaluation du lieu : 1 Grayson, GA
Ordered a sampler and some espresso beans. They all taste the same, bad. I really like coffee. I really truly like great coffee. I tolerate to enjoy mediocre coffee. This is over burnt additive laden coffee. The espresso roast was swimming in coating oil. All the beans tasted stale and not differentiated at all. For the same money try intelliencia, Rev, Bergdorff, etc. This company prices premium for awful coffee. Do not buy. Also, their shipping notice provides no details of who sent what. I got an email notice from Fedex with no identifiable information. That screams quality.
Drew K.
Évaluation du lieu : 1 Peninsula, OH
Not only is the coffee disappointing, they did not publish my review on their website. If you enjoy GOOD coffee, don’t waste your money.
Shay G.
Évaluation du lieu : 1 Burbank, CA
Beware! Their coffee is advertised to be «gourmet» but what I received was bogus! I ordered the gourmet flavored coffee and it was covered, if not soaking in oil in the bag! The oils covered my grinder and coffee maker in a thick and difficult to remove layer, which I am still trying to clean. I choose to ship the coffee back because on top of the hassle of removing the oils, the coffee simply tasted awful. I don’t know who is writing the reviews about the taste but the coffee was really weak! I even upped the amount of beans I was use and the coffee was just a disappointment. You could see the oil in the coffee that was made, and the flavored oils overpowered any hint of coffee flavor. It didn’t even taste like coffee, only the flavored oils. If you want flavor coffee but still want it to taste like coffee, then get Dunkin’ Donuts coffee, or order from Sweetwater Organic Coffee from Florida. It is the best!
Lee M.
Évaluation du lieu : 2 Lawrenceville, GA
I ordered 2 bags from their website, Espresso and Kenyan, both whole bean. With shipping, the order was around $ 30. Considering it’s roasted the same day you order it, I think the extra cost is worth it. However, while the Espresso beans were good, the Kenyan beans had issues. To get a normal strength brew required twice the amount of grounds as normal. I’m not sure why this is the case, but it seemed to be a defect. I am disappointed not to receive a reply from customer service after sending a cordial email asking about this over a week ago. After sending an email which if nothing else provides some customer feedback for their operation, no acknowledgement at all is irritating. And no, ‘spam filters’ do not exempt a business if they say they didn’t receive a message. If this is the case, the spam filter doesn’t work. So the quality of the Kenyan beans and the weak customer service brewed a 2-stars result for me.
Dan G.
Évaluation du lieu : 5 Winthrop, MA
I am not a coffee drinker, however, I do enjoy a good roaster with selection, and this is exactly what you will get with ! I just bought some coffee for a gift and noticed that they also sell tea, all kinds of tea. I love tea. I bought the Magnolia Oolong and it is delicious, about $ 9 for ¼ bag. The coffees range in prices, roasts, flavors so if you are a fan of coffee you will have fun searching on their site. I placed an order on a Monday and received it on the following Thursday, VERY fast shipping and they claim to roast the beans you select the same day that they ship. Pretty cool and pretty fresh! I also love that on the labels, they tell you what the coffee is put they also put your name on it too, it makes it feel like it was made especially for me! I am definitely adding this place to my list for teas and if the coffee drinker is a fan too, then for coffee as well. I also think the shipping charge was very reasonable, $ 5.95 for any size order(I think) so it makes buying in bulk totally worth it.