This hotel is a hidden gem. Clean room, comfortable bed and pillows, Tosha at the front desk was so friendly and helpful. Their«5 – 7 wine and bites» was a delightful surprise. Really couldn’t have asked for more. Highly recommend this lovely hotel!
Stephanie C.
Évaluation du lieu : 4 Rowland Heights, CA
I thought this hotel was great. It’s in a nice and quiet area. The rooms are nice and there is adequate parking. The complimentary breakfast was high quality and good. Although I didn’t go they have a social hour with complementary wine. They use Neutrogena products and pretty much have everything you need. Like another Hampton I stayed at, this one does not have good soundproofing. You can hear toilets flushing through the walls and floors. That is my only complaint.
Kristen H.
Évaluation du lieu : 1 Harvest, AL
I have been a member of Hilton Honors for years and this is by far the worst hotel ever. The glasses for the mangers reception were filthy, I had to go into their kitchen to wash one myself. The bathroom was not up to par the grout was all gross and brown and needs to redone. The stopper in the tub was not workings. There was little blood specks on the sheets. The staff is uncultured and seemed uncomfortable have an African American person in the hotel. The housekeeping staff were very rude and displayed unprofessional behavior. I was so uncomfortable at this hotel that I checked out. Save e the frustration and go to the holiday inn behind it or drive to the next city. Thumbs all the way down for customer service.
James K.
Évaluation du lieu : 1 Los Angeles, CA
I rarely write a negative review, but the Hampton Inn in Canton, GA is hands down the worst hotel experience I have had in many years. I am a frequent global traveller and cannot believe the complete and utter lack of customer service, respect and professionalism displayed by the front desk staff. My best friend’s wedding was held north of Canton and this seemed to be the best option for accommodations in the area. We were absolutely wrong. After the wedding, the party came back to the hotel and congregated in the lobby, peacefully celebrating the joyous milestone in our friends lives. We did not intend to stay there, we were simply waiting on taxis that never came. Instead of allowing us to wait and talk amongst ourselves, the front desk called the police. On a wedding night, even other guests of the hotel joining the group to celebrate with us. After the taxis never arrived, we went upstairs to a quieter area, and the front desk called the police again. Certainly, I understand management needing to control crowds and guests with decorum and order. I work professionally as a writer/director in film and know how this works. But to summon the police for a peaceful gathering on the most joyous night of a couple’s lives is not only egregious, it’s tacky. If you’re looking to bring a group to this hotel, avoid at all costs. They lack the intelligence and ability to work with crowds and large groups, despite their well appointed accommodations. Perhaps they should consider hiring an educated staff, versed in customer service and relations.
Richie H.
Évaluation du lieu : 1 Denver, CO
I would drive to the next hotel. The service here plus blood on the sheets topped with bugs on the room makes this place a must run away from location