McDonald’s

Horrible experience !! I was charged for 2 milkshakes & I only ordered 1 at the drive thru. I went in to hv mistake refunded back to me. I apologized to register worker stating I must not hv spoke clearly while placing my order. The manager or asst manager fixed the error & as I walked out of the resturant I heard her say «he didnt need any milkshakes at all» I was so upset & couldnt believe someone in a manager position cld lack polite cust service. I emailed McD corp & gave the address & situation that occured. I doubt any actions will take place towards this employee. She needs training on proper cust service. Yes, its only a McD but nowadays when a Wendys or BK is sitting on the next corner they really should value their customers more.

This is by far the worst Mcdonalds I have ever been to. I live two minutes from it so we visit it frequently, but every single time we go here the workers are rude. I know you must hate your job, but its customer service! There was one occasion we pulled up to the window to pay and the young girl that was working that window was asleep (or passed out she looked like she could have been inebriated). Today my fiancé went to get us iced coffees and a few other things and when he got back he realized they did not give us straws! He should have checked (which we usually do) but just so happened the one time he didn’t they forgot the simplest thing. Get it together Mcdonalds employees your job is not that hard!